UHC - 2021 Events Basics Test Latest Complete
Latest Updated Solution
What type of event is an agent conducting when he presents plan information that includes benefits
and cost sharing in an audience-presenter format?
a. Formal marketing/sales event
b. Informal marketing/sales event
c. Informal educational event
d. Formal educational event - ANS ✔✔✔ - a. Formal marketing/sales event
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps
improve their health/wellness knowledge, but she is not interested in completing enrollment
applications at the event. She would like to staff a table at the public library and have consumers
approach her. What type of event does Louise need to conduct?
a. Educational event, Informal
b. Educational event, Formal
c. Marketing/sales event, Informal
d. Marketing/sales event, Formal - ANS ✔✔✔ - a. Educational event, Informal
When conducting an event, agents should select a site that is compliant with the Americans with
Disabilities Act (ADA). Which of the following is not an ADA requirement?
a. Extra-wide sidewalks that accommodate wheelchairs
b. Handicap accessible restrooms
c. Handrails along stairways and/or ramps
, d. Walkways, entrances and hallways that are clear and dry - ANS ✔✔✔ - a. Extra-wide sidewalks that
accommodate wheelchairs
Which of the following elements does not need to be entered on the NEW Event Request Form when
reporting a new event?
a. The venue name and address
b. The type and format of the event
c. The event venue manager/contact person
d. The presenting agent's name
e. The event date, start time and end time
f. The primary product that will be presented - ANS ✔✔✔ - c. The event venue manager/contact
person
Which of the following statements regarding UnitedHealthcare's event cancellation reporting rules
is true?
a. Event cancellation must be reported to the Producer Help Desk (PHD) at least 1 calendar day prior
to the event except in the case of inclement weather.
b. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1
business day prior to the event except in the case of inclement weather.
c. Event cancellation must be reported to the Producer Help Desk (PHD) at least 1 business day prior
to the event except in the case of inclement weather.
d. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1
calendar day prior to the event except in the case of inclement weather. - ANS ✔✔✔ - b. Event
cancellation must be reported in UnitedHealthcare's event reporting application at least 1 business
day prior to the event except in the case of inclement weather.
Jessica just submitted a CANCEL Event Request Form to cancel an event she is scheduled to conduct
three weeks from today. The only advertising she has done is to post a flyer at the event venue. Select
the cancellation procedure she does not need to follow.
Latest Updated Solution
What type of event is an agent conducting when he presents plan information that includes benefits
and cost sharing in an audience-presenter format?
a. Formal marketing/sales event
b. Informal marketing/sales event
c. Informal educational event
d. Formal educational event - ANS ✔✔✔ - a. Formal marketing/sales event
Louise wants to hold an event that helps consumers understand Medicare programs and perhaps
improve their health/wellness knowledge, but she is not interested in completing enrollment
applications at the event. She would like to staff a table at the public library and have consumers
approach her. What type of event does Louise need to conduct?
a. Educational event, Informal
b. Educational event, Formal
c. Marketing/sales event, Informal
d. Marketing/sales event, Formal - ANS ✔✔✔ - a. Educational event, Informal
When conducting an event, agents should select a site that is compliant with the Americans with
Disabilities Act (ADA). Which of the following is not an ADA requirement?
a. Extra-wide sidewalks that accommodate wheelchairs
b. Handicap accessible restrooms
c. Handrails along stairways and/or ramps
, d. Walkways, entrances and hallways that are clear and dry - ANS ✔✔✔ - a. Extra-wide sidewalks that
accommodate wheelchairs
Which of the following elements does not need to be entered on the NEW Event Request Form when
reporting a new event?
a. The venue name and address
b. The type and format of the event
c. The event venue manager/contact person
d. The presenting agent's name
e. The event date, start time and end time
f. The primary product that will be presented - ANS ✔✔✔ - c. The event venue manager/contact
person
Which of the following statements regarding UnitedHealthcare's event cancellation reporting rules
is true?
a. Event cancellation must be reported to the Producer Help Desk (PHD) at least 1 calendar day prior
to the event except in the case of inclement weather.
b. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1
business day prior to the event except in the case of inclement weather.
c. Event cancellation must be reported to the Producer Help Desk (PHD) at least 1 business day prior
to the event except in the case of inclement weather.
d. Event cancellation must be reported in UnitedHealthcare's event reporting application at least 1
calendar day prior to the event except in the case of inclement weather. - ANS ✔✔✔ - b. Event
cancellation must be reported in UnitedHealthcare's event reporting application at least 1 business
day prior to the event except in the case of inclement weather.
Jessica just submitted a CANCEL Event Request Form to cancel an event she is scheduled to conduct
three weeks from today. The only advertising she has done is to post a flyer at the event venue. Select
the cancellation procedure she does not need to follow.
