MEDCA PHLEBOTOMY EXAM QUESTIONS WITH VERIFIED SOLUTIONS

MEDCA PHLEBOTOMY EXAM QUESTIONS WITH VERIFIED SOLUTIONS Work duties of a phlebotomist technician can be categorized into 4 categories Equipment Procedure Patient Care Patient Information Equipment - phlebotomists must ensure that all equipment and areas used are sterile - equipment includes needles, bandages, gauzes, tubes, other collection devices, as well as labels for tubes - tracking supplies to ensure that proper amounts are always present - disposal of needles and other used supplies Procedure - correct puncture or incision of patient's skin - collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices - completing and submitting documents needed to lab Patient Care - reassuring patients, as some may have fear of needles - being able to answer questions that patients may have - verifying patient information to ensure accuracy of tests or procedure - monitoring patient during procedure to prevent movement or fainting Patient Information - patients' rights must be respected - keeping patients' medical records confidential - accurate documentation of collection, ordered tests, and test results - providing accurate documentation to the laboratory to ensure performance of tests ordered by physician Quality Improvement Methods Include the use of data-based methods in order to reach improvement Include flow charts and pareto charts Flowchart - used to break out components into diagrams in order to understand a process Pareto Chart - bar charts are made that show the frequency of problems What does quality improvement for specimen collection involve? Technique of Phlebotomist Frequency of hematoma Recollection Rates What is included in quali