MEDCA PHLEBOTOMY EXAM | 206 Questions and Answers(A+ Solution guide)

Work duties of a phlebotomist technician can be categorized into 4 categories - Equipment Procedure Patient Care Patient Information Equipment - - phlebotomists must ensure that all equipment and areas used are sterile - equipment includes needles, bandages, gauzes, tubes, other collection devices, as well as labels for tubes - tracking supplies to ensure that proper amounts are always present - disposal of needles and other used supplies Procedure - - correct puncture or incision of patient's skin - collecting the correct amount of blood or other fluids - correct labeling of collection tubes/devices - completing and submitting documents needed to lab Patient Care - - reassuring patients, as some may have fear of needles - being able to answer questions that patients may have - verifying patient information to ensure accuracy of tests or procedure - monitoring patient during procedure to prevent movement or fainting Patient Information - - patients' rights must be respected - keeping patients' medical records confidential - accurate documentation of collection, ordered tests, and test results - providing accurate documentation to the laboratory to ensure performance of tests ordered by physician Quality Improvement Methods - Include the use of data-based methods in order to reach improvementInclude flow charts and pareto charts Flowchart - - used to break out components into diagrams in order to understand a process