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human recourse management

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Notes Ch 13 Further HR Management.notebook

A2 Chapter 13 Further Human Resource Management
Case study ­ see page 170


Further to Chapter 12, management in the HR department
also need to consider:
• Appropriate types of employment contracts.
• Measuring and improving employee performance.
• Labour legislation.
• How to manage industrial relations (between the workforce
and management).

Hard HRM vs Soft HRM
Approaches to
managing staff that
focus on:

Cost­cutting by means of Staff development to
maximising flexible, promote motivation &
temporary, part­time self­fulfillment so as
contracts & minimising employees work hard &
training costs. stay with the business.

Core & peripheral workers :

Crucial staff members (core staff) are likely to be
employed on a full time, permanent basis, whereas
peripheral staff (those needed from time to time) are
employed on a temporary or part­time basis, or are
contracted to do a particular job as self­employed
individuals.

Many businesses take a soft approach with core staff & a hard
approach with peripheral staff. This may lead to:

• Increased training required of frequently called­upon
peripheral staff.
• Demotivation ­ 'us & them' mentality
• Demotivated workers who have little job security . This
approach ignores Maslow, Mayo and Herzberg's findings.
• Possible negative public perception of the business due to
poor attitude of peripheral workers.

,Notes Ch 13 Further HR Management.notebook


Nature of employment contracts ­full or part­time / temporary
or permanent

Part­time & flexible employment contracts are on the
rise globally. They offer advantages and disadvantages
to both the business & the employee.

Types of employment

1. Permananent, temporary & casual employment

Employment for an unspecified Fixed term contract given
period of time; for the which is renewed annually.
foreseeable future.
Can be terminated by
Permanent employment either party.

In Japan, it is part of the
Provides advantages to culture ­ workers are
employers & employees considered like family


• Stable, trained workforce. • job security, can plan for the
future
• Annual contract renewal gives
staff incentive to work hard to
ensure renewal.

Employment for a limited
period of time, often for a Fixed term contract given.
specific purpose.


Temporary employment Can be terminated by either
party.

Provides advantages to
employers & employees

• Increases flexibility in • Provides job opportunities
response to changes in to unemployed workers or to
consumer demand (e.g. those waiting to find
peak/harvest seasons) permanent positions.

• Allows cover for staff on
sick / maternity leave.

, Notes Ch 13 Further HR Management.notebook




Short­term employment for a No contract is given.
specified task, usually A few hours tend to be
unskilled, & often seasonal. worked on a more or less
regular basis.
Casual employment
Usually undertaken by
self­employed or retired
Provides advantages to people.
employers & employees


• Increases flexibility in • Provides a source of income
response to changes in to unemployed workers.
consumer demand (e.g.
peak/harvest seasons)


2. Full­time, part­time & flexi­time employment
Employee works for a minimum
of 30 hours per week for one
employer (& usually a
maximum of 40 ­ 48 hours).

Contract is given stating hours
Full­time employment expected and payment to be
received.



}
Overtime may be agreed on at
a premium rate ­ usually 1.5
On wages: no overtime on salaries
times regular rate, but
government laws usually
regulate this.
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