Chapter 01
Human Resource Management
True / False Questions
1. When an organization is really concerned about people, its total philosophy,
culture, and orientation will reflect this belief.
True False
2. During the Industrial Revolution, a new kind of employee emerged—a boss
who wasn't the owner.
True False
3. Welfare secretaries bridged the gap between labor and the government.
True False
4. A series of experiments conducted at the Hawthorne facility of Western
Electric, the Hawthorne Studies, was completed in order to determine the
effect of illumination on workers and their output.
True False
5. Without managerial participation in HRM activities and programs, a company
is likely to have major human resource problems.
True False
6. A study found that a 1 standard deviation improvement in human resource
practices was associated with a $41,000 increase in shareholder wealth per
employee.
True False
,7. For employees to be productive, they do not necessarily need to feel that the
job is right for their abilities but must feel that they are being treated
equitably.
True False
8. For employees to be productive, they must feel that the job is right for their
abilities and that they are being treated equitably.
True False
9. Satisfied employees are automatically more productive.
True False
10. Both satisfied and unsatisfied employees may perform equally in quantitative
terms, such as processing the same number of insurance claims per hour.
True False
11. Ethical principles should apply to all HRM activities.
True False
12. A decreased sense of empowerment is emphasized in firms using a learning
framework.
True False
13. If improperly managed, the effectiveness of human resources declines less
quickly than other resources.
True False
14. Outsourcing of HRM functions is likely to be discontinued as decision makers
search for ways to improve the financial and operating performance of firms.
True False
,15. A line person typically supports the primary functions of a company, such as
marketing and production, by providing advice, counsel, and information.
True False
Multiple Choice Questions
16. All of the following terms have been used to describe the HR function except:
A. Human resource management
B. Personnel
C. Industrial relations
D. Trade relations
17. The history of HRM can be traced to England, where craftspeople organized
themselves into _______________.
A. guilds
B. shires
C. trades
D. unions
18. Effective HRM focuses on _______________ rather than record keeping,
written procedure, or rules.
A. action
B. intuition
C. experience
D. precedent
, 19. The HRM unit is should be _______________.
A. future-oriented
B. people-oriented
C. global-oriented
D. All of the choices are correct
20. Scientific management and welfare work are two concurrent human resource
approaches that began in the 19th century and, along with _______________,
merged during the era of the world wars.
A. labor relations
B. unionism
C. industrial psychology
D. the Big Five theory
21. ____________________ has been summarized as science, not rules of
thumb; harmony, not discord; cooperation, not individualism; and maximum
output, not restricted output.
A. Industrial psychology
B. Human resource management
C. Scientific management
D. The Industrial Revolution
22. ____________________ focus(es) on the maximum well-being of the
worker.
A. Industrial psychology
B. Human resource management
C. Scientific management
D. All management theories
Human Resource Management
True / False Questions
1. When an organization is really concerned about people, its total philosophy,
culture, and orientation will reflect this belief.
True False
2. During the Industrial Revolution, a new kind of employee emerged—a boss
who wasn't the owner.
True False
3. Welfare secretaries bridged the gap between labor and the government.
True False
4. A series of experiments conducted at the Hawthorne facility of Western
Electric, the Hawthorne Studies, was completed in order to determine the
effect of illumination on workers and their output.
True False
5. Without managerial participation in HRM activities and programs, a company
is likely to have major human resource problems.
True False
6. A study found that a 1 standard deviation improvement in human resource
practices was associated with a $41,000 increase in shareholder wealth per
employee.
True False
,7. For employees to be productive, they do not necessarily need to feel that the
job is right for their abilities but must feel that they are being treated
equitably.
True False
8. For employees to be productive, they must feel that the job is right for their
abilities and that they are being treated equitably.
True False
9. Satisfied employees are automatically more productive.
True False
10. Both satisfied and unsatisfied employees may perform equally in quantitative
terms, such as processing the same number of insurance claims per hour.
True False
11. Ethical principles should apply to all HRM activities.
True False
12. A decreased sense of empowerment is emphasized in firms using a learning
framework.
True False
13. If improperly managed, the effectiveness of human resources declines less
quickly than other resources.
True False
14. Outsourcing of HRM functions is likely to be discontinued as decision makers
search for ways to improve the financial and operating performance of firms.
True False
,15. A line person typically supports the primary functions of a company, such as
marketing and production, by providing advice, counsel, and information.
True False
Multiple Choice Questions
16. All of the following terms have been used to describe the HR function except:
A. Human resource management
B. Personnel
C. Industrial relations
D. Trade relations
17. The history of HRM can be traced to England, where craftspeople organized
themselves into _______________.
A. guilds
B. shires
C. trades
D. unions
18. Effective HRM focuses on _______________ rather than record keeping,
written procedure, or rules.
A. action
B. intuition
C. experience
D. precedent
, 19. The HRM unit is should be _______________.
A. future-oriented
B. people-oriented
C. global-oriented
D. All of the choices are correct
20. Scientific management and welfare work are two concurrent human resource
approaches that began in the 19th century and, along with _______________,
merged during the era of the world wars.
A. labor relations
B. unionism
C. industrial psychology
D. the Big Five theory
21. ____________________ has been summarized as science, not rules of
thumb; harmony, not discord; cooperation, not individualism; and maximum
output, not restricted output.
A. Industrial psychology
B. Human resource management
C. Scientific management
D. The Industrial Revolution
22. ____________________ focus(es) on the maximum well-being of the
worker.
A. Industrial psychology
B. Human resource management
C. Scientific management
D. All management theories
