PUB1501/101/3/2021
Tutorial Letter 101/3/2021
The Nature, Content and Scope of
Public Administration
PUB1501
Semesters 1 and 2
Department of Public Administration
and Management
This tutorial letter contains important information
about your module.
, CONTENTS
Page
1 INTRODUCTION .......................................................................................................................... 3
2 PURPOSE AND OUTCOMES ...................................................................................................... 3
2.1 Purpose ........................................................................................................................................ 3
2.2 Outcomes ..................................................................................................................................... 4
3 LECTURER(S) AND CONTACT DETAILS ................................................................................... 4
3.1 Lecturer(s) .................................................................................................................................... 4
3.2 Department ................................................................................................................................... 4
3.3 University ...................................................................................................................................... 5
4 RESOURCES ............................................................................................................................... 6
4.1 Prescribed books .......................................................................................................................... 6
4.2 Recommended books ................................................................................................................... 6
4.3 Electronic reserves (e-reserves) ................................................................................................... 7
4.4 Library services and resource information ..................................................................................... 7
5 STUDENT SUPPORT SERVICES ................................................................................................ 7
6 STUDY PLAN ............................................................................................................................... 9
7 PRACTICAL WORK AND WORK-INTEGRATED LEARNING ................................................... 15
8 ASSESSMENT ........................................................................................................................... 15
8.1 Assessment criteria..................................................................................................................... 15
8.2 Assessment plan......................................................................................................................... 16
8.3 Assignment numbers .................................................................................................................. 17
8.3.1 General assignment numbers ..................................................................................................... 17
8.3.2 Unique assignment numbers....................................................................................................... 18
8.4 Assignment due dates................................................................................................................. 18
8.5 Submission of assignments ........................................................................................................ 18
8.6 The assignments......................................................................................................................... 20
8.7 Other assessment methods ........................................................................................................ 42
8.8 The examination ......................................................................................................................... 43
9 FREQUENTLY ASKED QUESTIONS ........................................................................................ 44
10 SOURCES CONSULTED ........................................................................................................... 46
11 CONCLUSION............................................................................................................................ 46
12 ADDENDUM ............................................................................................................................... 47
2
, PUB1501/101/3/2021
Dear Student
1 INTRODUCTION
Greetings to you and welcome as a PUB1501 student in the Department of Public Administration
and Management. We, as lecturers, are at your disposal and will gladly assist you in your studies.
Be assured of our enthusiasm and willingness to support you with advice during your study
programme.
The study material is designed in such a way to serve as an introductory text to the nature, content
and scope of public administration and can by no means be regarded as exhaustive. Hence, we
do not expect you to master all the ideas here, rather we hope you can apply those that are
relevant, to good effect. Basically, the module The Nature, Content and Scope of Public
Administration focuses on the efficient and effectiveness of rendering public services to
community members and the public in general.
This tutorial letter contains important information that will assist you in your studies. Please read
it carefully and keep it at hand when working through the study material, preparing the
assignments, preparing for the examination and addressing questions to your lecturers.
We trust that you will benefit from everything that this module has to offer.
Getting started…
This module is offered within a blended learning environment. It means that teaching and learning
take place online on myUnisa. However, in order to support you in your learning process, you will
also receive some study material in printed format. While the printed material may appear different
from the online study material, it is the same, as it has been copied from the myUnisa website.
You need to visit myUnisa frequently to see your study materials and read what to do for the
module. Go to the website https://my.unisa.ac.za and login with your student number and
password. As a student enrolled for the first semester, you will see PUB1501-21-S1 in the row of
modules in the orange blocks across the top of the webpage. As a second semester student, you
will see PUB1501-21-S2. Select the More tab if you cannot find the module you require. Then
click on the module you want to open.
2 PURPOSE AND OUTCOMES
The purpose of module PUB1501 as well as specific outcomes that we hope you will be able to
accomplish, are described in this section.
2.1 Purpose
The main purpose of the PUB1501 module The Nature, Content and Scope of Public
Administration is to develop fundamental knowledge and understanding of public services
rendered by the South-African government.
3
, 2.2 Outcomes
For this module, there are several outcomes that we hope you will be able to accomplish:
• Specific outcome 1: Comprehend public administration within the context of a society.
• Specific outcome 2: Know what public service entails.
• Specific outcome 3: Analyse the government’s role in rendering public services.
• Specific outcome 4: Evaluate government’s performance in delivery of services.
3 LECTURER(S) AND CONTACT DETAILS
All queries that are not of a purely administrative nature but are about the content of this module
should be directed to us.
3.1 Lecturer(s)
The lecturer for this module will be available to take phone calls on academic matters and/or to
attend to students who may prefer to visit personally for academic engagement. However, the
days and times of lecturer’s availability will be communicated on the Home page on myUnisa.
These days and times are subject to change from time to time in order to accommodate the
lecturer’s work schedule and other commitments. The changes on the days and times will be
communicated by the lecturer in advance through the Announcements option on myUnisa as
and when this happen.
The contact details of the lecturers for this module are included in the following table:
NAME E-MAIL ADDRESS CONTACT NUMBER
Mr ND Baloyi
Tel: +27 12 429-6181
Module Leader
Students are advised to check the Home page on myUnisa before making phone calls or visiting
the lecturer’s office for academic enquiries/engagements.
3.2 Department
You can contact the Department of Public Administration and Management as follows:
NAME E–MAIL ADDRESS CONTACT NUMBER
Ms TT Motsepe Tel: +27 12 429-3358
Ms N Nkwali Tel: +27 12 429-8478
Departmental website
If you are interested in career opportunities, the profiles of our staff, subject related journals,
government documents and news and events, you should definitely visit the Departmental
website at http://www.unisa.ac.za where you can navigate to our college and department.
4
Tutorial Letter 101/3/2021
The Nature, Content and Scope of
Public Administration
PUB1501
Semesters 1 and 2
Department of Public Administration
and Management
This tutorial letter contains important information
about your module.
, CONTENTS
Page
1 INTRODUCTION .......................................................................................................................... 3
2 PURPOSE AND OUTCOMES ...................................................................................................... 3
2.1 Purpose ........................................................................................................................................ 3
2.2 Outcomes ..................................................................................................................................... 4
3 LECTURER(S) AND CONTACT DETAILS ................................................................................... 4
3.1 Lecturer(s) .................................................................................................................................... 4
3.2 Department ................................................................................................................................... 4
3.3 University ...................................................................................................................................... 5
4 RESOURCES ............................................................................................................................... 6
4.1 Prescribed books .......................................................................................................................... 6
4.2 Recommended books ................................................................................................................... 6
4.3 Electronic reserves (e-reserves) ................................................................................................... 7
4.4 Library services and resource information ..................................................................................... 7
5 STUDENT SUPPORT SERVICES ................................................................................................ 7
6 STUDY PLAN ............................................................................................................................... 9
7 PRACTICAL WORK AND WORK-INTEGRATED LEARNING ................................................... 15
8 ASSESSMENT ........................................................................................................................... 15
8.1 Assessment criteria..................................................................................................................... 15
8.2 Assessment plan......................................................................................................................... 16
8.3 Assignment numbers .................................................................................................................. 17
8.3.1 General assignment numbers ..................................................................................................... 17
8.3.2 Unique assignment numbers....................................................................................................... 18
8.4 Assignment due dates................................................................................................................. 18
8.5 Submission of assignments ........................................................................................................ 18
8.6 The assignments......................................................................................................................... 20
8.7 Other assessment methods ........................................................................................................ 42
8.8 The examination ......................................................................................................................... 43
9 FREQUENTLY ASKED QUESTIONS ........................................................................................ 44
10 SOURCES CONSULTED ........................................................................................................... 46
11 CONCLUSION............................................................................................................................ 46
12 ADDENDUM ............................................................................................................................... 47
2
, PUB1501/101/3/2021
Dear Student
1 INTRODUCTION
Greetings to you and welcome as a PUB1501 student in the Department of Public Administration
and Management. We, as lecturers, are at your disposal and will gladly assist you in your studies.
Be assured of our enthusiasm and willingness to support you with advice during your study
programme.
The study material is designed in such a way to serve as an introductory text to the nature, content
and scope of public administration and can by no means be regarded as exhaustive. Hence, we
do not expect you to master all the ideas here, rather we hope you can apply those that are
relevant, to good effect. Basically, the module The Nature, Content and Scope of Public
Administration focuses on the efficient and effectiveness of rendering public services to
community members and the public in general.
This tutorial letter contains important information that will assist you in your studies. Please read
it carefully and keep it at hand when working through the study material, preparing the
assignments, preparing for the examination and addressing questions to your lecturers.
We trust that you will benefit from everything that this module has to offer.
Getting started…
This module is offered within a blended learning environment. It means that teaching and learning
take place online on myUnisa. However, in order to support you in your learning process, you will
also receive some study material in printed format. While the printed material may appear different
from the online study material, it is the same, as it has been copied from the myUnisa website.
You need to visit myUnisa frequently to see your study materials and read what to do for the
module. Go to the website https://my.unisa.ac.za and login with your student number and
password. As a student enrolled for the first semester, you will see PUB1501-21-S1 in the row of
modules in the orange blocks across the top of the webpage. As a second semester student, you
will see PUB1501-21-S2. Select the More tab if you cannot find the module you require. Then
click on the module you want to open.
2 PURPOSE AND OUTCOMES
The purpose of module PUB1501 as well as specific outcomes that we hope you will be able to
accomplish, are described in this section.
2.1 Purpose
The main purpose of the PUB1501 module The Nature, Content and Scope of Public
Administration is to develop fundamental knowledge and understanding of public services
rendered by the South-African government.
3
, 2.2 Outcomes
For this module, there are several outcomes that we hope you will be able to accomplish:
• Specific outcome 1: Comprehend public administration within the context of a society.
• Specific outcome 2: Know what public service entails.
• Specific outcome 3: Analyse the government’s role in rendering public services.
• Specific outcome 4: Evaluate government’s performance in delivery of services.
3 LECTURER(S) AND CONTACT DETAILS
All queries that are not of a purely administrative nature but are about the content of this module
should be directed to us.
3.1 Lecturer(s)
The lecturer for this module will be available to take phone calls on academic matters and/or to
attend to students who may prefer to visit personally for academic engagement. However, the
days and times of lecturer’s availability will be communicated on the Home page on myUnisa.
These days and times are subject to change from time to time in order to accommodate the
lecturer’s work schedule and other commitments. The changes on the days and times will be
communicated by the lecturer in advance through the Announcements option on myUnisa as
and when this happen.
The contact details of the lecturers for this module are included in the following table:
NAME E-MAIL ADDRESS CONTACT NUMBER
Mr ND Baloyi
Tel: +27 12 429-6181
Module Leader
Students are advised to check the Home page on myUnisa before making phone calls or visiting
the lecturer’s office for academic enquiries/engagements.
3.2 Department
You can contact the Department of Public Administration and Management as follows:
NAME E–MAIL ADDRESS CONTACT NUMBER
Ms TT Motsepe Tel: +27 12 429-3358
Ms N Nkwali Tel: +27 12 429-8478
Departmental website
If you are interested in career opportunities, the profiles of our staff, subject related journals,
government documents and news and events, you should definitely visit the Departmental
website at http://www.unisa.ac.za where you can navigate to our college and department.
4
