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Unit 5 Marketing Travel and Tourism Products and Services P4, M3 & D2
BTEC Travel and Tourism Unit 5 Marketing travel and tourism products and services.
Plan, design documentation and conduct a market research activity for a travel and tourism organisation (P4) Explain how the plan and the documentation contributed to meeting the market
research objectives (M3) Analyse the results of the market research activity, recommending how these results can benefit the organisation (D2).
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- Case
- • 10 pages •
BTEC Travel and Tourism Unit 5 Marketing travel and tourism products and services.
Plan, design documentation and conduct a market research activity for a travel and tourism organisation (P4) Explain how the plan and the documentation contributed to meeting the market
research objectives (M3) Analyse the results of the market research activity, recommending how these results can benefit the organisation (D2).
Unit 15 Working as Holiday Representative - Welcome Meeting (P4)
BTEC Travel and Tourism Unit 15 Working as a Holiday Representative part of P4 (Welcome Meeting)
For P4 - Use social, costumer service and selling skills to deliver an arrival transfer speech, a welcome meeting and make a sale. 
For M2 - Demonstrate effective social, customers service and selling skills when delivering a transfer speech, welcome meeting and making a sale.
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- Presentation
- • 11 pages •
BTEC Travel and Tourism Unit 15 Working as a Holiday Representative part of P4 (Welcome Meeting)
For P4 - Use social, costumer service and selling skills to deliver an arrival transfer speech, a welcome meeting and make a sale. 
For M2 - Demonstrate effective social, customers service and selling skills when delivering a transfer speech, welcome meeting and making a sale.
Unit 6 Preparing for employment in travel and tourism P6, M3 & D2
BTEC Travel and Tourism Unit 6 Preparing for employment in T&T.
Explain the factors that contribute to an effective workplace in travel and tourism organisations (P6)
Review how different travel and tourism organisations motivate staff in the workplace (M3)
Analyse the factors that contribute to an effective workplace, highlighting good practice from different travel and tourism organisations (D2)

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- Essay
- • 7 pages •
BTEC Travel and Tourism Unit 6 Preparing for employment in T&T.
Explain the factors that contribute to an effective workplace in travel and tourism organisations (P6)
Review how different travel and tourism organisations motivate staff in the workplace (M3)
Analyse the factors that contribute to an effective workplace, highlighting good practice from different travel and tourism organisations (D2)

Unit 10 Business travel operations P3, P4, M1 & D1
BTEC Travel and Tourism Unit 10 Business travel operations
Summarise business travel legislation, trade associations and licensing requirements (P3)
Review the current factors affecting business travel (P4)
Explain how factors are currently affecting the business travel environment and operational practices (M1)
Discuss the current business travel environment and how business travel agents are responding to current challenges (D1).
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- Presentation
- • 18 pages •
BTEC Travel and Tourism Unit 10 Business travel operations
Summarise business travel legislation, trade associations and licensing requirements (P3)
Review the current factors affecting business travel (P4)
Explain how factors are currently affecting the business travel environment and operational practices (M1)
Discuss the current business travel environment and how business travel agents are responding to current challenges (D1).
Unit 9 Retail travel operations P5 itinerary
BTEC Travel and Tourism Unit 9 Retail travel operations
Use appropriate resources to select, cost and provide information on tailor-made
holidays that meet specific customer needs (P5)
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- Essay
- • 19 pages •
BTEC Travel and Tourism Unit 9 Retail travel operations
Use appropriate resources to select, cost and provide information on tailor-made
holidays that meet specific customer needs (P5)
Unit 15 Working as a holiday representative P1, P2, P3, M1 & D1
BTEC Travel and Tourism Unit 15 Working as a holiday representative
Describe roles, duties and responsibilities of different holiday reps (P1)
Outline the legal responsibilities of holiday representatives in different holiday situations (P2)
Explain the role played by holiday representatives in creating a safe and healthy holiday environment (P3)
Compare the roles, duties and responsibilities for one category of representative with two different tour operators (M1)
Analyse how the current changi...
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- Essay
- • 10 pages •
BTEC Travel and Tourism Unit 15 Working as a holiday representative
Describe roles, duties and responsibilities of different holiday reps (P1)
Outline the legal responsibilities of holiday representatives in different holiday situations (P2)
Explain the role played by holiday representatives in creating a safe and healthy holiday environment (P3)
Compare the roles, duties and responsibilities for one category of representative with two different tour operators (M1)
Analyse how the current changi...
Unit 6 Preparing for employment in travel and tourism P1, P2 & M1
BTEC Travel and Tourism Unit 6 Preparing for employment in travel and tourism. 
Describe career opportunities within different industries in the travel and tourism sector (P1)
Describe the roles and responsibilities, entry requirements and progression routes for two jobs in travel and tourism (P2)
Compare two jobs in the travel and tourism sector (M1)
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- Essay
- • 6 pages •
BTEC Travel and Tourism Unit 6 Preparing for employment in travel and tourism. 
Describe career opportunities within different industries in the travel and tourism sector (P1)
Describe the roles and responsibilities, entry requirements and progression routes for two jobs in travel and tourism (P2)
Compare two jobs in the travel and tourism sector (M1)
Unit 9 Retail travel operations M3 & D2
BTEC Travel and Tourism Unit 9 Retail Travel Operations 
Compare the effectiveness of the techniques used by two retail agents to gain a competitive advantage (M3)
Recommend the use of alternative techniques to gain further competitive advantage for two retail travel agents (D2)
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- Essay
- • 3 pages •
BTEC Travel and Tourism Unit 9 Retail Travel Operations 
Compare the effectiveness of the techniques used by two retail agents to gain a competitive advantage (M3)
Recommend the use of alternative techniques to gain further competitive advantage for two retail travel agents (D2)
Unit 14 Specialist Tourism P4, M3 & D2
BTEC Travel and Tourism Unit 14 Specialist Tourism
Select suitable specialist tourism holidays to meet specific customer profiles (P4)
Explain how the chosen holidays meet the requirements of the customer, selecting the
preferred option for each customer profile. (M3)
Evaluate the different options available to meet the needs of the specific customer profiles, justifying the preferred options. (D2)
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- Essay
- • 9 pages •
BTEC Travel and Tourism Unit 14 Specialist Tourism
Select suitable specialist tourism holidays to meet specific customer profiles (P4)
Explain how the chosen holidays meet the requirements of the customer, selecting the
preferred option for each customer profile. (M3)
Evaluate the different options available to meet the needs of the specific customer profiles, justifying the preferred options. (D2)
Unit 12 Responsible Tourism P4 & M3
BTEC Travel and Tourism Unit 12 Responsible Tourism
Plan a holiday incorporating principles of responsible tourism to meet a specific client brief (P4)
Justify the extent to which the planned holiday meets specific principles of responsible tourism (M3)
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- Essay
- • 3 pages •
BTEC Travel and Tourism Unit 12 Responsible Tourism
Plan a holiday incorporating principles of responsible tourism to meet a specific client brief (P4)
Justify the extent to which the planned holiday meets specific principles of responsible tourism (M3)
Unit 13 Tour Operations P3, P4 & M3
Unit 6 Preparing for employment in travel and tourism P6, M3 & D2
Unit 13 Tour Operations P3, P4 & M3
Unit 14 Specialist Tourism P4, M3 & D2
Unit 13 Tour Operations P3, P4 & M3