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Total qulaity management (TQM) quality control teams that are responsible for finding new and better ways to perform their jobs; they also must monitor and evaluate the quality of the goods they provide .}the totality of features and characteristics of a product or service that bear on its ability to satisfy customer needs. }Differentiators usually invest more in product/service R&D, whereas cost leaders usually invest more in process R&D. true

Arguments against a CSR emphasizes that firms should be active socially only when doing so enhances profits. Managers don't know what's in the best interest of society and they shouldn't spend shareholder resources on such endeavors. Firms don't need to "give back" because they already serve society by providing needed products, jobs, and tax revenues

strategic group select group of direct competitors who have similar strategic profiles structural innovations modifying the structure of the organization and/or the business model to improve competitiveness value innovations modifying products, services, and activities in order to maximize the value delivered to customersMicroenvironment forces affect industries and individual firms within the industry

The matrix structure is a combination of the functional and product divisional structures. Which form of organizational structure is actually a combination of two other forms? A. functional structure B. product divisional C. geographic divisional structure D. matrix structure D. matrix structure

Decline Finance is emphasized Use the SW/OT matrix to develop alternatives Use the SLSC matrix to evaluate the alternatives

Purpose of Five Forces Analysis - evaluates industry by understanding dynamics that shape how much profit potential exists in an industry and is key to knowing how likely it is that a firm will succeed -determines profitability, together factors show attractiveness of an industry If none of the five forces work together to undermine profits, then profit potential is very strong

A Supplier Group if Powerful If Their products are differentiated If the Five Forces are Weak Greater the industry's profit potential One of the Five Forces Threat of New Entrants PESTEL Framework Ecological or EnvironmentalMacro-environmental Factors Consists of the set of external conditions and forces that can influence organizations

Weaknesses-Threat: "Defensive" alternatives, eliminate or minimize a weakness in order to minimize the effect of a threat. Strength-Threat: Utilize a strength to minimize the effect of a threat. Weakness-Opportunity: Shore up a weakness to enable the org to take advantage of an opportunity.

What is the correct transponder code to use for a communication failure? 7600 A controller may issue a safety alert to an aircraft in what situation? In unsafe proximity to terrain, obstructions, or other aircraft You are on a heading of 270 degrees. ATC issues this traffic advisory, "Traffic one o'clock, two miles southbound." Where should you look?

What action, if any, is required when you are departing a satellite airport that does not have an operating control tower that is within Class C airspace? Contact ATC as soon as practicable No person may operate an airplane within Class D Airspace at night under Special VFR unless the airplane is equipped for instrument flight Which is true concerning the blue and magenta colors used to depict airports on Sectional Aeronautical Charts? Airports with control towers underlying CLASS B, C, D a...

What is it meant by rigidity in space? The principle that a wheel with a heavily weighted rim spun rapidly will remain in a fixed position in the plane in which it is spinning What does precession cause? Slow instrument drifting and minor erroneous indications What are the two basic components of the turn coordinator? Indicator and inclinometer How do you correct slip or skid? Center the balls by varying the angle of bank or applying rudder pressure, or a combination of both actions.

What is the primary cause of magnetic compass deviation? Errors from metals and electrical accessories within the aircraft What makes the compass susceptible to errors in-flight turbulence? The freedom of movement necessary for the compass to orient itself to magnetic north What is the primary cause of magnetic dip? Compass needle trying to dip toward the magnetic poles What is the memory aid for use of acceleration error? ANDS:Acclerate North, Decelerate South

TRICYCLE GEAR two main wheels located on either side of the fuselage and a third wheel, the nosewheel, positioned on the nose of the airplane. TROPOPAUSE top of the troposphere, at an average altitude of 36,000 feet, which acts as a lid to most water vapor and associated weather. TROPOSPHERE the layer of the atmosphere from the surface to an average altitude of 36,000 feet. TRUE AIRSPEED (TAS) the speed an aircraft is moving relative to the surrounding ai

Diabetes Type 1- inability to oxidize carbohydrates because of inadequate insulin 10% of all diabetics If glucose below 80-100 mg/dl - consume carbohydrates before exercise If glucose is above 250 mg/dl / delay exercise until lowered Do not exercise during peak insulin action Avoid injecting insulin into working muscles Inject into skin fold Consime additional carbs after exercise Type 11 Inability to oxydize carbs due to resistance to insulin Adult onset Usually have obesity, high blo...

Periodization A specific period of time(weeks, months, years)over which the frequency , volume, and intensity of training are systematically varied to avoid over-training and tonpromote continued progress Plyometrics A method of resistance training that emphasizes the stretching of the muscle prior to the contraction. Power The ability to exert muscular Strength quickly. Force x speed = power Progressive Overload principal Introducing overloads in a systematic manner

OUP RESISTANCE TRAINING A class format that incorporates hand weights, weight plates bars, body bars, tubing, exercise bands, etc and is designed to develop muscular strength, endurance, and definition. Group resistance training guidelines/technique Perform resistance training at least 2x per week Demonstrate and cue proper posture and weight alignment Avoid to use momentum to avoid muscle and joint injury Breathing - exhale on the execution phase/ lifting phase Inhale on relaxation phas...

Body composition Relative percentages of various components of the body, usually divided into fat mass(%of body fat) and fat free or lean mass (%fat free mass) Fat mass Subcutaneous adipose Tissue Lean Mass Muscles, bones, blood, organs, skin, hair, teeth, etc Body composition measurement Hydrostatic underwater weighing - gold standard Skinfold calipers Infrared Bioelectricalimpediance

The Cooperative Style The instructor is organized and listen's to the student's desires. The instructor is creative, open to changes and suggestions. The instructor is sensitive to the needs of the students and can therefore design the class accordingly. Characteristics of an effective motivator Encourage students independence and self growth Encourages students to set realistic goals Encourage students to take personal responsibility for their actions towards those goals Effective c...

Rotation: Is movement around an axis. Balance: Is the ability to maintain a certain posture or move without falling. Overload Principle: Is to place greater than usual demands upon some part of the body. Efficiency: Is the ratio of energy expenditure to work output

What base movement leads to movements such as hamstring curls, rear leg lifts, and knee lifts? flexion? Explain the 4 Basic Progressions of Choreography Design that result in complex choreography. base move, arm movement, traveling movement, spatial movement What is meant by the term "layered choreography"? building choreography as the class learns each step to increase the amount of choreography learned to combine into one number