CRCR Questions and Answers 2023/24



What are collection agency fees based on? - A percentage of dollars collected

Self-funded benefit plans may choose to coordinate benefits using the gender rule or

what other rule? - Birthday

In what type of payment methodology is a lump sum or bundled payment negotiated

between the payer and some or all providers? - Case rates

What customer service improvements might improve the patient accounts department?

- Holding staff accountable for customer serv...
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