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What type of events must an agent report to UnitedHealthcare? - ANSWERSOnly the marketing/sales events, both formal and informal. While using LEAN to complete an enrollment application with a consumer, Agent Jeff learns the consumer does not have an email address. What should Jeff do? - ANSWERSLeave any field requesting a consumer email address blank. Which election period occurs from October 15 to December 7? - ANSWERSAnnual Election Period (AEP) Which of the following materials is an ...

In terms of events, which of the following is true? - ANSWERSWRONG - Agents must report formal marketing/sales events only to UnitedHealthcare When completing an enrollment application in LEAN, why is an agent prohibited from entering their own email address in a field available for the consumer's email address? - ANSWERSThe consumer/member would not receive plan related correspondence intended for him/her. Annual Election Period (AEP) is a time when: - ANSWERSConsumers can elect to join ...

Select which group of individuals might qualify for Medicaid. - ANSWERScertain families and individuals Which of the following is true about MassHealth? - ANSWERSIn a sense, it is a combination of Medicaid and SCHIP (the State Children Health Insurance Plan). Which of the following is a component of the UnitedHealthcare SCO Plan? - ANSWERSA Care Management Team What is the purpose of UnitedHealthcare SCO plan's care management program? - ANSWERSCare Management helps to proactively coor...

Which of the following is true about Medicare Supplement Insurance underwriting criteria in states where underwriting applies? - ANSWERSUnderwriting is required if the consumer is not in their Medicare Supplement Open Enrollment period or does not meet Guaranteed issue criteria. Can a consumer who qualifies for low Income Subsidy receive financial assistance for their part of Medicare Part D costs? - ANSWERSYes, through subsidies such as lower or no monthly plan premiums and lower or no copay...

What type of event must agent conduct when she wants to be able to collect consumer information schedule future appointments and accept enrollment applications - ANSWERSmarketing/sales event Louise wants to hold an event that helps consumers understand Medicare programs and perhaps an prove their health/Wellness knowledge but she is not interested in completing enrollment applications at the event she would like to staff a table at the Public Library and how consumers approach her what type o...

Which statement below accurately describes MassHealth? - ANSWERSMedicaid for those in Massachusetts Which of the following is an eligibility requirement for MassHealth Standard? - ANSWERSResident of the state of Massachusetts Which of the following components of the UnitedHealthcare SCO Plan is considered its foundation? - ANSWERSCare Management Which of the following is not a key component of the UnitedHealthcare SCO care management program? - ANSWERSStandardized care plan that fits al...

In terms of events, which of the following is true? Agents must only report formal marketing/sales events UnitedHealthcare. Agents must only report informal marketing/sales events to UnitedHealthcare. Agents must only report formal and informal marketing/sales events to UnitedHealthcare. - ANSWERS... When completing an enrollment application in LEAN, why is an agent prohibited from entering his or her own email address in a field available for the consumer's email address? The consumer/m...

Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? - ANSWERS******* When completing an enrollment application in LEAN, why is an agent prohibited from entering his...

Gene got Medicare before he turned 65 and enrolled into a Medicare Advantage plan. He calls in February the month before his 65th birthday and is unhappy with his current plan. On the date of the call, what can Gene do about his coverage? - ANSWERSOn the day he called, he can enroll in a different Medicare Advantage plan with an effective date of March 1. Mrs. Violet asks agent Bob where she can find the Star Rating for the plan he has been presenting. Which statement is correct? - ANSWERSMrs...

What is the definition of Abuse? - ANSWERSAbuse includes any practice that results in the provision of services that are not medically necesary An agent should only enroll a consumer in a product: - ANSWERSThat is suitable for the consumer's needs, goals and financial resources. When marketing UnitedHealthcare Medicare Advantage plans to consumers, which of the following must an agent do? - ANSWERSProvide current marketing materials that have been approved by CMS and UnitedHealthcare. ...

Joseph has Original Medicare and was a patient in the hospital last week. What part of Medicare helps cover the costs of his inpatient hospital stay? - ANSWERSPart A Which statement is true about members of a Medicare Advantage (MA) Plan who want to enroll in a Medicare Supplement Insurance Plan? - ANSWERSThe consumer must be in a valid MA election or disenrollment period. Being 65 or older, being under 65 years of age with certain disabilities for more than 24 months, and being any age wi...

Jennifer is enrolling into a Medicare Advantage (MA) plan and wants to know what counts toward the Out-of-Pocket Maximum. Which of the following is accurate? A. All Out-of-Pocket costs she pays toward her health care and prescription drug expenses would count toward the Out-of-Pocket Maximum. B. Jennifer's costs for prescription drugs and any benefits not covered by Original Medicare will count toward the Out-of-Pocket Maximum. C. The Out-of-Pocket Maximum includes any costs she p...

Agent John is planning to conduct a series of events. Some will be strictly educational, others will be formal presentations of specific UnitedHealthcare plans, and others will be informal marketing events where he can generate leads and schedule future in-home marketing appointments. Of the three types of events John plans to conduct, which need to be reported to UnitedHealthcare? - ANSWERSAll events: educational and marketing/sales, formal and informal. Whose email address may the agent ent...

When completing an enrollment application in LEAN, why is an agent prohibited from entering his or her own email address in a field available for the consumer's email address? - ANSWERSThe consumer/member would not receive plan related correspondence intended for him/her By agreeing to the Statement of Understanding, the consumer: - ANSWERSAcknowledges that they clearly understand they are enrolling in a plan, combined with knowing the specific plan in which they are enrolling John has Po...

When intervening with a patient who is intoxicated from alcohol, it is useful to first: A. Let the patient sober up B. Decide immediately on care goals C. Ask what drugs other than alcohol the patient has recently used D. Gain adherence by sharing your personal drinking habits with the patient -ANSWER C. Ask what drugs other than alcohol the patient has recently used You are caring for Mick, a 32-year-old patient with chemical addiction who will soon be preparing for discharge. A principl...

Periods of mental illness or dysfunction marked by an increase in the signs, symptoms, and seriousness are called: icity 2.Acute episodes 3.Remissions 4.Exacerbations -ANSWER 4.Exacerbations The sexual practices of many people with chronic mental illness place them at increased risk for contracting and transmitting: 1.Pregnancy 2.Tuberculosis 3.The common cold 4.Sexually transmitted diseases -ANSWER 4.Sexually transmitted diseases when anxiety is a maladaptive response in an in...

A 72-year-old patient hospitalized with pneumonia is disoriented and confused 2 days after admission. Which assessment information obtained by the nurse about the patient indicates that the patient is experiencing delirium rather than dementia? a. The patient is disoriented to place and time but oriented to person. b. The patient has a history of increasing confusion over several years. c. The patient's speech is fragmented and incoherent. d. The patient was oriented and alert when admi...

Quiz The nurse is developing a plan of care for a 16-year-old client with bulimia nervosa. Which intervention would be included in the plan of care? Select all that apply. 1. Allow client to remain on current laxatives 2. Assess the client for electrolyte imbalances 3. Be alert to hidden or discarded food wrapper 4. Do not allow client to keep a food diary during hospitalization 5. Monitor the client for 1-2 hours after each meal in a central area - ANSWER2. Assess the client for electroly...

__________________ The release of those confined to mental institutions for long periods of time into the community (the hope was that they would have) treatment, support, and rehabilitation, became a national movement. -ANSWER Deinstitutionalization In 1963 legislation believed the exact opposite of what Dorothea Dix believed during the previous century. That is, instead of viewing an institution as a peaceful asylum, institutionalization was viewed as contributing to the illness. If patie...

1. Id -ANSWER 1. Acts on pleasure 2. Regardless of consequence 3. Infantile it is of the unconscious mind 2. ego -ANSWER 1. Regulates the id 2. More realistic 3. Still seeks pleasure but makes more socially responsible decisions 4. It is instinctive helps with problem solving 3. superego -ANSWER 1. It is the problem solver reality tester 2. It is of the conscious 3. Has morals 4. Maslows hierarchy of needs -ANSWER 1. Physiological 2. Safety 3. Belonging 4. Esteem 5. Self A...