Two goals of crisis intervention

To educate and support





Stages of the Stress Model

Precrisis (baseline) State

Triggering event

Escalation Phase

Outburst

Recovery





Behaviors within the Stress Model

Baseline

Agitation

Aggression

Violence

Recovery





Parts of Conflict Cycle

Stressful Situation/Incident

Young Person's Feeling

Young Person's Behavior

Adult Response





Four Questions

How am I feeling?

What does young person feel,want or need?

How is environment aff...
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