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Performance Management - correct answer The ongoing assessment and improvement of key business processes in order to drive superior results goal is to improve faster and better than competition focus on capabilities/ processes Performance Management 3 Core Elements - correct answer process management, business assessment, business improvement Measure Process Management - correct answer create outcome measures and predictive measures that allow complete understanding of process perfor...

Why business exist? - correct answer - Serve the needs of society -Use resources productively to create value for customers, employees, and shareholders - Create jobs and be good citizens Scientific Management Theory - correct answer Increase efficiency through labor productivity -Adam Smith -Frederick Taylor -The Gilbreaths Adam Smith - correct answer Scientific Management Theory Job specialization and division of labor creation of management Frederick Taylor - correct ans...

Job Design - correct answer Creating jobs in an organization hat can be done effectively and efficiently while providing meaningful work for the employee Hackman and Oldham Job Characteristics - correct answer skill variety, task identity, task significance, autonomy, feedback Organizational Structure - correct answer The grouping together of jobs into work groups, the delegation of authority and responsibility within an organization, and the formal reporting of employees to supervisors ...

Job Design - correct answer creating jobs in an organization that can be done effectively and efficiently while providing meaningful work for the employees Who created the job characteristics model? - correct answer Hackman and Oldham Job Characteristics Model - correct answer to better explain how job design can impact employee satisfaction and job performance Skill Variety - correct answer extent to which a job requires a worker to use a wide range of different abilities and skills ...

Business Model - correct answer Customer Value Proposition and Profit Formula Profit Formula - correct answer How effectively the company can deliver on the value proposition as a profit Customer Value Proposition - correct answer Company's approach to satisfying buyer needs to wants at a price the customer will consider a good value Value-Price-Cost - correct answer Value > Price Price > Cost Why a business model is important - correct answer Attract customers Beat competi...

Drivers of Management Evolution - correct answer Businesses exist to: serve the needs of society use resources to create value create jobs and do good Scientific Management Theory - correct answer Adam Smith- Job Specialization and division of labor Fredrick Taylor: 4 Principles to increase efficiency The Bilbreaths: Three step process to creating more efficient process 4 Principles to increase efficiency - correct answer 1. Study the work and experiment with different proc...

Businesses Exist To - correct answer Serve needs of society Productive use of resources, create value for customers, employees, and shareholders 6 Major Theories of Management - correct answer Scientific Administrative Behavioral Management Science Organizational Environment Leadership and Innovation Scientific Management Theory Contributors - correct answer Adam Smith Fredrick Taylor Gilbreaths Adam Smith - correct answer 1700's - Job Specialization and Division of Labor Fr...

You must be ____ years of age to legally operate a moped on a public highway - correct answer 15 True or false: when riding a bicycle, you are subject to the same rules as drivers of motor vehicles. - correct answer True Bicycles with motors *can* or *cannot* be used on the sidewalks? - correct answer Cannot 3____ feet dim headlights WHEN APPROACHING FROM BEHIND - correct answer 300 No more than ___ passengers in the bed of the truck. All must be ___ years or older. - correct answer ...

Acknowledgement - correct answer A notorial act in which a notary certifies that a signer, whose identity is proven on the basis of satisfactory evidence, has admitted, in the notary's presence, having signed a document voluntarily for its stated purpose Commission - correct answer To empower to perform notorial acts and the written authority to perform those acts Copy Certification - correct answer A notorial act in which a notary certifies having made a photocopy of a document that is n...

If the stop light is YELLOW, you should... - correct answer Proceed slowly and come to a complete stop. If the traffic light is GREEN, you should... - correct answer Slow down and proceed cautiously, if safe. If the stop light is RED, you should... - correct answer Come to a complete stop. The sign to signal left (with arm) is... - correct answer Arm pointed straight towards left out the window. The sign to signal right (with arm) is... - correct answer Elbow bent, forearm pointed to...

Color of stop sign - correct answer Red & white How many sides does a stop sign have? - correct answer 8 Color of speed limit/regulatory sign - correct answer White & black Color of warning sign - correct answer Yellow & black Color of service sign - correct answer Blue Color of guide sign - correct answer Green & white Sign shaped like wedge - correct answer Yield Fine for no seatbels - correct answer $100 DUI - correct answer Driving Under the Influence Blood alcohol...

when do you turn your headlights on and off? - correct answer an hour before 6AM and an hour after 6PM Roadway marking what color is the center lan and outer lane? Explain what are they used for - correct answer centerlane: white outer lane: yellow white lanes: divide cars heading in the same direction yellow lanes: divide cars heading in different directions what color is a stop sign - correct answer red how many signs does a stop sign have - correct answer 8 what color is a s...

ExCPT Certification of Pharmacy Tech Exam with Guaranteed Accurate Answers ExCPT Pharmacy Tech Exam with Guaranteed Accurate Answers ExCPT Pharmacy Technician (CPhT) Practice Test with Guaranteed Accurate Answers

Which of the following may be performed only bt pharmacist - correct answer Accepting a return call from doctor office clarifying a script All of the following duties may be lerformed by a pharm tech EXCEPT - correct answer Selecting an otc poduct for a patient Patient brings in two scripts frim two doctors. One scriot is for ibuprofen 800 1 tab po tid and the other for anaprox ds 1 tab bid what should you do - correct answer Alert the oharmacist of a possible therapeutic duplication A ...

Pharmacy Technician Duties - correct answer 1. Answer phone and handle questions that do not require a pharmacist's expertise or judgement 2. receive written prescriptions or telephoned refill requests 3. Gather information needed to prepare prescriptions 4. Record information needed before prescriptions can be dispensed 5. Enter data into the pharmacy's computer system 6. notify the pharmacist of patient or prescriber questions, as well as medication warnings or interactions 7. Help th...

A pharmacy technician should Identify that which of the following is an example of solid dosage form. - correct answer Effervescent tablets A pharmacy technician is preparing to take inventory of all controlled substances that are in stock at the pharmacy. The technician should identify that the DEA requires reporting of exact quantities for which of the following schedules of controlled substances? - correct answer Schedule II Personnel who are authorized to enter the sterile compounding ...

True or false: accepting a return call from a prescriber's office clarifying a prescription is something to be performed by only pharmacist technicians? - correct answer False, this should only be done by pharmacits. True or false: selecting an OTC product for a patient is a duty that should be performed by a pharmacy technician. - correct answer False A patient brings in two new prescriptions from two different doctors. One prescription is for ibuprofen 800 mg, 1 tablet po t.i.d. and ano...

Pharmacists duties are - correct answer clinical Where will a medication with the prescription sig code "ii gtts os tid" be used? - correct answer Left eye Room Temperature - correct answer 20-25 degrees C Refrigerator Temperature - correct answer 1.7-7.8 degrees C Freezer Temperature - correct answer -15+ degrees C Celsius & Fahrenheit Conversion - correct answer 5F=9C+160 What is the expiration date for insulin in the fridge? Outside the fridge? - correct answer Manufacture...

Which of the following may be performed only by a pharmacist? - correct answer Accepting a return call from a prescriber's office clarifying a prescription. All of the following duties may be performed by a pharmacy technician EXCEPT - correct answer Selecting an OTC product for a patient. A patient brings in two new prescriptions from two different doctors. One prescription is for ibuprofen 800 mg, 1 tablet po and another prescription is for Anaprox DS, 1 tablet bid what should the techn...

A nurse is explaining a fire drill routine to a group of clients. A client becomes disruptive and continually interrupts the group. What is the nurse's best response? - correct answer When you interrupt, I cannot explain what to do to the group. A client comes in after being in a car accident and is experiencing alcohol withdrawal, magnesium level of 1.1, cardiac dysrhythmias. What would you give first? - correct answer Magnesium When performing a Mental Status Exam (MSE) on a client whic...