Six Sigma Yellow Belt (CSSYB)



What is Six Sigma? - Answer- A defined and disciplined business methodology to increase customer satisfaction and profitability by streamlining operations, improving quality and eliminating defects in every organization-wide process.



What is Quality? - Answer- Meeting customer expectations.



What is the Hidden Factory? - Answer- The set of activities in the process that result in reduction of quality or efficiency of a business process or manufacturing depar...
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