FREEMANSHARP

Communication with the apartment community The implementation and use of a resident portal can increase the effectiveness of the staff's: Emotional Appeal A sales strategy and presentation with which focus is most likely to increase a leasing professional's effectiveness? Modifications What are the physical changes to an apartment home or common area to protect the fair housing rights of persons with disabilities? Applicant Who is responsible for the accuracy of data c...

Real Property includes: air space Air rights are defined as: extending into infinity Land ownership includes: subsurface rights Anything affixed to the land with the intent of being permanent is: real property Which of the following is a test of whether an item is a fixture: Method of attachment Chapter #2 A contract is void if it: has an illegal purpose The law that requires certain contracts be in writing in order to be enforceable is the: Statu...

What are the protected classes that the federal Fair Housing Act and its amendments recognize? • Race • Color (shade of skin) • Religion • National Origin • Sex (including sexual harassment) • Familial Status • Handicap What are some of the ways a company can comply with fair housing laws? Everyone can be held personally liable for a violation, including, but not limited to, the individual leasing consultant, assistant manager, maintenance personnel, community man...

What are the three keys to good customer service? • Communication • Attitude • Relationships What is the cost of turnover when a resident leaves a community? • The cost of turnover is generally more then 1-2 months rent per move out. What are the 5 techniques to building rapport? • Express a genuine interest in the other person. • Be genuinely friendly • Create physical rapport • Be an active listener • Seek agreement What are the 10 techniques fo...

Communication with the apartment community Implementation and use of a resident portal can increase the effectiveness of the staff's emotional appeal a sales strategy and presentation with which focus is MOST likely to increase a leasing professionals effectiveness modification physical changes made to an apartment home or common area to protect the fair housing rights of persons with disabilities applicant who is responsible for the accuracy of data collected on a resi...

Select the best answer that describes what a Leasing Professional is responsible for: Coping with regulatory laws and guidelines Conducting follow-up telephone calls Shopping the competition Communicating with residents In the video "Big Rocks", what did the big rocks represent? True priorities, such as taking care of yourself, service to others, strategic planning, nourishing a key relationship—things that are highly important, but not necessarily urgent Fair Housing law ...

The implementation and use of a resident portal can increase the effectiveness of the staffs: A. Adherence to fair housing laws. B. Lead response time and closing rates. C. Communication with the apartment community. D. Social media use and relationship marketing efforts. C. Communication with the apartment community. A sales strategy and presentation with which focus is MOST likely to increase a leasing professional's effectiveness. A.Online presence B.Emotional Appeal C.Financi...

Leasing professionals -show & lease apartment -deal w/ & serve residents -market to prospective residents Leasing professionals increase revenue by... leasing & renewing apartments to qualified applicants & residents Market Knowledge Demographic & product info about your apartment community Product Knowledge thorough understanding of all the products & services available in your own community, apartment homes, amenities, surround neighborhoods and that of your area'...

NEW YORK STATE AUTO ADJUSTER COMPILATION BUNDLE

Offering any return of premium, valuable consideration or inducement when purchasing an insurance policy is an example of: I. Illegal Inducement II. Rebating Under a watercraft or yacht policy how claims are settled: Actual cash value When may an insured sue an insurance company? Not until the insured has complied with all policy provisions and within the time limit specified in the state laws What is the definition of a non-resident agent? Someone licensed in their sta...

Under the Equipment Breakdown Coverage Form, which of the following describes expediting expenses? Payment for repairs which accelerate the period of restoration Expediting expenses are those which hasten the period of restoration. By getting the business up to speed more quickly, these expenses are offset by the ability to generate revenue sooner. Which of the following is covered by Coverage E of the Farm Property Coverage Part? Scheduled farm personal property How much wi...

Before Ellen filed a worker's compensation claim for partial disability with workers compensation she was making 900 a week after the accident, she was only able to make 300 how much were her weekly benefits? 400 A client an intentional lie to an insurer in order to receive a favorable premium this is an example of Fraud Which of the following statements are true? Geographical location may not be the sole reason an insurance company refuses to renew a policy What is the ...

A passenger is injured while getting into a friends car. Which of the following statements would apply if both the passenger and the driver had medical payments coverage under the auto policy. The drivers policy would be primary. Adverse selection is a concept best described as: Risks with higher probability of loss, seeking insurances more often than other risks. An example of an alien insurer doing business in NY is one formed under the laws of Mexico According to the N...

CALIFORNIA LAWS AND ETHICS VALUE PACK

A red and white triangular sign at an intersection means..? Slow down and be prepared to stop if necessary. A rectangular-shaped sign is a...? Speed limit sign. A diamond- shaped sign is...? Road hazard sign. What are the colors of the warning signs that indicate hazards ahead, such as a curve in the road or narrow bridges? Black letters or symbols on a yellow background. What are the colors of a sign which tells you the distance to the next exit of a highway? Gr...

Physical damage coverage under a garage policy is a blanket limit for covered auto, an accurate statement? Yes; The dealer's physical damage limit would be done on a blanket limit basis. This would apply to comprehensive and collision losses to the auto inventory of the dealer. This is done because it is simply not practical to schedule each dealer owned vehicle for physical damage. This is generally accomplished by the use of a monthly reporting form. An insured owns a motorcycle, a mo...

Auto Insurance NYS with correct answers

Jim Smith is involved in a collision claim and is no longer able to use the vehicle to go to work. This "loss of use" is referred to as a: Direct loss Indirect loss Loss evaluation Consequential loss Consequential loss When the rear of the vehicle is damaged and there is a gap between the trunk lid and the quarter panel, what else on the vehicle should the appraiser check? The center pillar The trunk floor The quarter panels The frame rails The frame rails In auto p...

Medical coverage under a personal auto policy will cover the insured if he/she is injured while: Passenger on a bus. EXPLANATION: Personal auto medical coverage is available to the policyholder or a family member (resident relative) injured while occupying, or as a pedestrian, struck by a motor vehicle or trailer designed for use on public roads. It also covers any other persons while they are occupying your motor vehicle. It does not cover injuries sustained while riding in vehicles not in...

All of the following are reasons that an adjuster should keep very detailed log notes, EXCEPT: To produce notes that will support a fraudulent denial of claims. . The adjuster's log notes are used to determine negligent parties, to assist in detecting fraud, to become a part of the claims file, and to be used in future proceedings. The log notes are not intended to produce a fraudulent record to deny a claim. When a homeowners policy has been in effect for 60 days in New York, an ins...