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Exam (elaborations)
QSM REVIEWER QUESTIONS WITH COMPLETE SOLUTIONS
means simply that all the organization's employees must treat customers like guests and manage the organization from the guest's point of view correct answer: Guestology 
 
customers come to a service provider with certain expectations for themselves, their businesses, and/or their families. correct answer: Meeting Customer Expectations 
 
In addition to public consumers, the hospitality organization has within itself many internal customers, persons and units that depend on each other and ...
Exam (elaborations)
QSM Diagnostics Questions with complete solutions
PopularWhat are Quorum sensing molecules? correct answer: Molecules used for Pseudomonas test 
 
What is the warranty period for FETCHDx? correct answer: 1 year 
 
What is the benefit of mail-in testing for pet diagnostics? correct answer: Convenience and early diagnosis 
 
What is FETCHDx? correct answer: Stress-free diagnostic testing for pets 
 
Where is FETCHDx sold? correct answer: Through veterinarians only 
 
What is the process for FETCHDx testing? correct answer: Owner collects and mails...
Exam (elaborations)
SWI QSM lecture (tugan) Questions With Complete Solutions
First things first, know what SWI and QSM stand for.. correct answer: SWI: suceptability weighted imaging 
QSM: Quantitative suceptability mapping 
 
What 2 things is SWI good at detecting? correct answer: Iron Deposition and Calcification 
 
What two very general catagories can you break the magnetic suceptability of a tissue into? correct answer: Paramagnetic components and diamagnetic components 
 
What sort of molecules contribute to the paramagnetic component? correct answer: The parama...
Exam (elaborations)
QSM (Organizational Culture and Service Quality) Questions With Complete Solutions
A system of meaning shared by the organization's members correct answer: Organizational Culture 
 
collective beliefs, assumptions, and feeling about what things are good, normal, rational, valuable, etc. correct answer: Cultural values 
 
General Environment correct answer: Social, political, legal, technology, economic 
 
Operating environment correct answer: New entrants, substitutes, customer, competition, supplier 
 
Internal environment correct answer: Production, Technology, Structu...
Exam (elaborations)
QSM STUDY GUIDE QUESTIONS WITH COMPLETE SOLUTIONS
Productivity - Ratio of output to input 
 
Outputs - Good/service 
 
Input - Factors of production 
 
Labor Productivity - Ability and capability of labor to produce given level of output at a fiven time 
 
Capital Productivity - Measures if efficiency of meachine and equipment 
 
Land Productivity - Measures of efficiency in the land use 
 
Raw Materials Productivity - Measures of efficiency in converting raw material to finished goods 
 
Energy Peoductivity - Energy use 
 
Management Productiv...