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Examen
Enterprise Mqi Prep: Written Exam Questions And Answers
Enterprise Mqi Prep: Written Exam Questions And Answers
Examen
Business Management MQI study guide Question and answers verified to pass
PopularBusiness Management MQI study guide Question and answers verified to pass 
 
How is the number of units calculated? - correct answer Group wide count that takes place at midnight every night. It is an average number of units in fleet/on rent for the month to date so far. 
 
What is the name we give to our revenue and how do we calculate it? What account number is associated with it? Formula for IPC? - correct answer Customer and Internal or Time and Miles. Account #1481. T&M= ADR x Days Earned...
Examen
MQI Enterprise 06 Questions and Answers
NuevoMQI Enterprise 06 Questions and Answers 
RVP Section 
Founding Values 
1. Great things happen when we listen to our customers and each other 
 
2. Our Brands are the most valuable things we own 
 
3. Customer service is our way of life 
 
4. Our company is a fun and friendly place where teamwork rules 
 
5. We work hard... and we reward hard work 
 
6. Personal honesty and integrity are the foundations of our success 
 
7. Our doors are open 
 
8. We strengthen our communities one neighborhood a...
Examen
MQi (Absolutes) Questions and Answers
NuevoMQi (Absolutes) Questions and Answers 
- COMPANY PHILOSOPHY - 
 
 
 
FOUNDING VALUES 
We work hard and we reward hard work 
 
Enterprise is a fun, friendly place where teamwork rules 
 
Customer service is our way of life 
 
Our doors are open 
 
Great things happen when we listen our customers and to 
each other 
 
Personal honesty and integrity are the foundations of our own success 
 
Our brands are the most valuable thing we own 
 
We strengthen our community one neighborhood at a time 
 
 
...
Examen
Erac Mqi Study Guide Questions And Answers
NuevoERAC MQI STUDY GUIDE QUESTIONS AND ANSWERS 
 
How do you calculate IPC? 
(Days in monthRateDE%) + Net other 
 
 
 
When do we get our tires replaced? 
When tread is at/below 4/32nds 
 
 
 
What do we not repair according to Group 18's bumper policy 
Cuts/ Scuffs/ Scrapes 
 
 
 
T/F You should document damage that qualifies as 'bumper policy' 
T - mark as wear and tear 
 
 
 
What do you do about bumper policy damage that's larger than the e-tool and no claim exists 
If damage marked ...
Examen
Grill Mqi Answers- 100- Solved.
NuevoGRILL MQI ANSWERS- 100- SOLVED. 
Who began enterprise/ year? 
Jack Taylor 1957 (7 cars) 
 
 
 
What was name of company in 1957? 
Executive Leasing 
 
 
 
In what year did our group rent its first vehicle? 
1990 
 
 
 
Executive Chairman 
Andy Taylor 
 
 
 
President 
Pam Nicholson 
 
 
 
CEO 
Pam Nicholson 
 
 
 
Senior VP of NA Operations 
Chrissy Taylor 
 
 
 
Senior VP of the Northeast 
Rob Wilson 
 
 
 
VP / GM of Group 57 
Greg Cavoli 
 
 
 
Regional Area Manager of the North 
Tom Walling ...
Examen
Enterprise MQI- Area Manager Questions with Solutions
NuevoEnterprise MQI- Area Manager Questions with Solutions 
Dash manager plan: understand the role it plays in each of the areas below. Know what the branch responsibility is and how to use it in your branch. 
Dash mgr. fleet planning. Focus. Sales culture/ absolutes. Branch responsiblity sheet assigns responsiblitiea. If completed= profitable branch. 
 
 
 
Employee development: training, mentoring (formal & informal) career conversations, progressive discipline, progress reports, hiring process, le...
Examen
MQI Study guide - Human Resources Questions and Answers 100% Correct
NuevoMQI Study guide - Human Resources Questions and Answers 100% Correct 
How should you enter your time into WorkBrain each day? 
By using the ETM on the Start up page 
 
 
 
How do you change your personal information? 
Self-service with workday 
 
 
 
How much do you earn for having an employee referral get hired? 
MT: 250 after 120 days; 250 after RSET 250 after MQI 
PT: 100 after 120 days 
 
 
 
What are 2 easy ways to find an MT employee referral? 
1. Friend who can be successful at enterprise...
Examen
MQi Risk Management portion Questions and Answers
NuevoMQi Risk Management portion
Examen
MQI Ultimate Study Guide Questions and Answers
NuevoMQI Ultimate Study Guide Questions and Answers 
What is the best way to reduce your breakeven 
Grow fleet and increase days earned 
 
 
 
A branch has a vehicle stolen from the lot. Which column of the Revenue and Expense Per Unit Analysis would be affected by the theft? 
Uninsured Loss 
 
 
 
What is our group goal for bad debt 
$5/Car 
 
 
 
What is the fiscal year for Enterprise Holdings? 
August 1st through July 31st 
 
 
 
True or False? An unrecovered conversion would hit the branch's b...
Examen
Mqi-Reserves Questions With Solutions
NuevoMQI-RESERVES QUESTIONS WITH SOLUTIONS 
WHAT ARE RESERVES? 
*How we allocate our losses 
 
 
 
HOW ARE RESERVES CALCULATED? 
*They are a 12-month rolling average plus 10% buffer of our subro claims, damage waiver losses, and uncollected claims 
 
 
 
HOW CAN YOU REDUCE COST? 
*Sell CDW to the right people 
*Ask really good questions to ensure there aren't any contract violations that would void CDW 
 
 
 
WHAT IS LOSS PER CAR (LPC) 
*One month snap shot of the branches losses + subro bad debt ...
Examen
Group 24 MQI Study Guide Questions and Answers
NuevoGroup 24 MQI Study Guide Questions and Answers 
8 Founding Values: (OGWOWPEC) 
Our brands are the most valuable things we own 
Great things happen when we listen to our customers and each other 
We work hard and we reward hard work 
Our doors are open 
We strengthen our communities one neighborhood at a time 
Personal honesty and integrity are the foundation of our success 
Enterprise is a fun and friendly place where teamwork rules 
Customer service is our way of life 
 
 
 
4 core areas 
Emplo...
Examen
MQI Prep Group 40 Questions and Answers
NuevoMQI Prep Group 40 Questions and Answers 
Ethics & Compliance Team 
Matt Sanderson 
Chris Schulman 
Rozy Thomas 
Jess Morales 
Matt Bittner 
 
 
 
What is the purpose of the ethics team? 
A team of people from our group that meet quarterly to conduct intake on our ethics concerns & issues. They formulate & execute on ethics goals, & ensure that compliance requirements are met. 
 
 
 
CEO 
Chrissy Taylor 
 
 
 
SVP of North American Operations 
Rob Wilson 
 
 
 
Group 40 GM 
Matt Sanderson 
 
 
 
...
Examen
Enterprise MQI Part 1 Questions and Answers Graded A+
NuevoEnterprise MQI Part 1 Questions and Answers Graded A+
Examen
Group 51 MQI Study Guide Questions and Answers 100% Correct
NuevoGroup 51 MQI Study Guide Questions and Answers 100% Correct 
Founding Value: Our brands... 
Our brands are the most valuable thing we own 
 
 
 
Founding Value: Our doors... 
Our doors are open 
 
 
 
Founding Value: Personal... 
personal honesty and integrity are the foundations of our success 
 
 
 
Founding Value: Customer... 
Customer service is our way of life 
 
 
 
Founding Value: Enterprise is... 
Enterprise is a fun and friendly place where teamwork rules 
 
 
 
Founding Value:We work 
...
Examen
Group 55 MQI Questions and Answers
NuevoGroup 55 MQI Questions and Answers
Examen
Business Management MQI study guide Questions and Answers
NuevoBusiness Management MQI study guide Questions and Answers 
How is the number of units calculated? 
Group wide count that takes place at midnight every night. It is an average number of units in fleet/on rent for the month to date so far. 
 
 
 
What is the name we give to our revenue and how do we calculate it? What account number is associated with it? Formula for IPC? 
Customer and Internal or Time and Miles. Account #1481. T&M= ADR x Days Earned x Days in the Month. IPC=Times and Miles + Net ...
Examen
MQI - Risk Management Questions and Answers 100% Correct
NuevoMQI - Risk Management Questions and Answers 100% Correct 
What are comprehensive/collision reserves and how are they calculated? 
 
What is the difference between Loss Per Car vs. comp and collision reserves? 
 
 
Give 4 examples of what can affect comp/collisions reserves. 
□ All accounting activity for a damage unit while on rent spread over a 12 month rolling average (1) 
 
□ LPC is all accounting activity for a damage unit in that one given month and Comp/Collision reserves are calculate...
Examen
Enterprise MQI Questions and Answers
NuevoEnterprise MQI Questions and Answers 
Bad Debt 
Money owed and not collected. 
 
 
 
Uninsured Loss 
Damage while car is NOT on rent. (CLUED) 
(Goal = 7-10) 
 
 
 
 
CLUED 
- Conversions 
- Lot Damage 
- Undocumented Damage 
- Employee Damage 
- Detectable Fraud 
 
 
 
4 Core Areas 
1) Employee Development 
2) Customer Service 
3) Growth 
4) Profitability 
 
 
 
What drives sustainable growth? 
- Running Tight 
- YES Mentality 
 
 
 
What is a "Yes" Mentality? 
- Say yes to every deal 
- F...
Examen
Group 44 Mqi- Business Management Questions With Correct Answers
NuevoGROUP 44 MQI- BUSINESS MANAGEMENT QUESTIONS WITH CORRECT ANSWERS 
What are four controllable costs, and how can you control them? 
Fuel: properly explaining fuel expectations for customers: two differnet options, and then holding customers accountable. 
 
customer satisfaction: 
 
- 100% ESQi plan 
 
 
1. All cars cleaned, staged and spot checked the night before. Returns are cleaned immediately. If it sits, it's clean. 
 
2. Rental Ready: Expectation is 100% completion. QB plan should be exe...
Examen
Enterprise MQI PREP Group 03 2026 Questions and Answers
NuevoEnterprise MQI PREP Group 03 2026 Questions and Answers 
Hours for Full time and Part time employees 
Full time: 45-48, Part time: 25 
 
 
 
Why is it important to approve timesheets daily? 
To ensure that employees are staying within hours. 
 
 
 
When is it okay for a manager to input or change time for an employee? 
Never; Only with employee approval 
 
 
 
How is Jury Duty, Paternity Leave, Bereavement Leave handled? 
By HR. Employees qualify after one year. 
 
 
 
Explain "Our doors are ...
Examen
MQI Prep – GRM Questions with Complete Solutions 
 

NuevoMQI Prep – GRM Questions with Complete Solutions 
 
Know who founded the company, when, original name, and corporate headquarters. 
Jack Taylor founded the company in 1957. The original name was the "Executive Leasing Company". Corporate headquarters are located in St. Louis. 
 
 
 
Know the company founding values. 
(COWPEGWH) 
 
Customer service is our way of life. 
 
Our doors are always open. 
 
We work hard and we reward hard work 
 
Our brands are the most valuable thing we own. 
 ...