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Examen
IFSTA 7th Edition: Chapter 2 Communications study guide.
IFSTA 7th Edition: Chapter 2 Communications study guide. 
 
Which is a guideline to follow when answering non emergency calls? 
Identify yourself and your department, station, or unit. 
If you cannot answer a caller's question when handling a non emergency call, you should: 
Refer them to someone who can answer the question. 
What should you do if someone that is angry or upset calls the station? 
Remain calm and never become confrontational. 
Which type to telecommunications system is a dispat...
Examen
IFSTA 7th Edition: Chapter 2 Communications study guide Questions And Answers Verified 100% Correct
PopularIFSTA 7th Edition: Chapter 2 Communications study 
guide Questions And Answers Verified 100% Correct 
 
Sending personal messages over a designated fire department radio channel is: - 
ANSWER a federal offense 
 
Clear text can BEST be described as a: - ANSWER Method of using plain English in 
radio communications. 
 
One way that fire department radios are used is to: - ANSWER request additional 
resources on scene. 
 
Which type of radio system is used in a fixed locati...