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Examen
HTMP Year 2 exam 2023 with 100% correct answers
Which of the following equal employment laws increases diversity by banning discrimination based on race, sex, religion, color, and natural origin? - correct answer Title IV of the Civil Rights Act 
 
Hunter is telling international guests about the property's features. He should: - correct answer use gestures to communicate his meaning 
 
What should managers do when responding to guest reviews online? - correct answer Sincerely apologize for any negative experience the guest had, regardles...
Examen
HTMP Year 2 2023 with 100% correct answers
PopularAdvantages of working in a hospitality industry? - correct answer -The industry offers more career options than most. 
- The work is varied 
-There are many opportunities to be creative 
- Hospitality and tourism is a "people" business. 
- Hospitality jobs are not "9 to 5" jobs. 
- There are opportunities for long-term career growth. 
- There are perks associated with many hospitality jobs. 
 
Disadvantages of working in a hospitality industry? - correct answer - Long hours 
- Nontradition...
Examen
Htmp1 Host 101 Final Review Bb Exam Updated Actual Questions And Correct Answers
NuevoHTMP1 HOST 101 Final Review BB Exam 
UPDATED ACTUAL QUESTIONS AND 
CORRECT ANSWERS 
Cover - CORRECT ANSWER 
a guest 
Convention and Visitor's Bureau - CORRECT ANSWER 
sells a city as a destination 
An entity that markets and 
What are the components of a Contract? - CORRECT ANSWER 
consideration (payment) and acceptance 
Night Audit - CORRECT ANSWER 
An offer, 
the nightly process that checks, corrects, and 
balances all accounts for registered hotel guests 
Risk Man...
Examen
HTMP year 1 Review exam 2023 with 100% correct answers
1. Which business category do hotels and resorts fall under? - correct answer Lodging 
 
2. What role does a destination marketing organization play?------------------------------- - correct answer Specialize in attracting guests to a specific destinations where hospitality and tourism are big business 
 
3. What is the R.A.V.E principal associated with?-------------------------------------------- - correct answer Diversity 
 
4. What are soft skills?------------------------------------------...
Examen
HTMP Year 2 exam 2023 with 100% correct answers
Advantages of working in a hospitality industry? - correct answer -The industry offers more career options than most. 
- The work is varied 
-There are many opportunities to be creative 
- Hospitality and tourism is a "people" business. 
- Hospitality jobs are not "9 to 5" jobs. 
- There are opportunities for long-term career growth. 
- There are perks associated with many hospitality jobs. 
 
Disadvantages of working in a hospitality industry? - correct answer - Long hours 
- Nontraditi...
Examen
HTMP year 2 2023 with 100% correct answers
Benefit of career in Hospitality ----------------------------------------------- - correct answer The industry offers more career options than most, the work is varied, there are many opportunities to be creative, hospitality and tourism is a "people" business, hospitality jobs are not 9 to 5 jobs, there are perks associated with many hospitality jobs 
 
What type of property offers the advantage of opportunities for advancement -------------- - correct answer Chain-affiliated property 
 
What...
Examen
HTMP YR 2 CH 4 QUESTIONS | Questions with 100% Correct Answers | Verified | Latest Update
Currently, she is 
participating in the Guest Service GOLD ® program, offered by the American Hotel & 
Lodging Educational Institute. Once she completes the program and passes the exam, she 
will receive a particular designation. What is it called? - Certified Guest Service Professional 
Gustov says, "That 
may be a standard, but that is not guest service!" Two ladies sitting on one of the couches in 
the lobby overhear this conversation and whisper to each other, "That man sure is fussy...