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APM 2023 with verified questions and answers
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5
March 2023
2022/2023
A+
How does APM Leverage the ServiceNow System?
ITOM Relationship:
APM Uses:
1 - CMDB
2 - Discovery
APM uses ServiceNow's infrastructure to pull in valuable information:
* Application Services
* Infrastructure Cis
Discovery vs APM:
* Discovery gives basic picture of resources
* Discovery identifies CIs
* APM Service Mapping captures the relatinship between the business functions the CIs support
* APM uses Discovery Data to understand applications and underlying identify services/te...
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