Nursing 134
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Nursing 134 13
Último contenido Nursing 134
	Changing the Subject 
	False Reassurance- may show lack of interest 
	Clichés (ex. “I’m sure everything will be fine and you have nothing to worry about.” 
	Failing to address the patient’s concern 
	Scolding 
	Confidentiality/Privacy Breach 
	Disruptive behavior 
•	Gossip 
•	Bullying 
•	Horizontal violence-bullying or aggressive behavior between employees. 
•	Nurse to nurse 
 
•	Lateral Violence-bullying or aggressive behavior by a colleague in a higher...
- Examen
- • 14 páginas's •
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Nursing 134•Nursing 134
Failing to address the patient’s concern 
	Scolding 
	Confidentiality/Privacy Breach 
	Disruptive behavior 
•	Gossip 
•	Bullying 
•	Horizontal violence-bullying or aggressive behavior between employees. 
•	Nurse to nurse 
 
•	Lateral Violence-bullying or aggressive behavior by a colleague in a higher position directed at a subordinate or colleague in a lower level position 
•	Nurse to CNA; Nurse Manager to Nurse 
•	Bullying between Nurse and physician 
 
 
 
 
b.	Descri...
- Examen
- • 14 páginas's •
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Nursing 134•Nursing 134