Frontier Airline Interview Questions and Answers |Fall
2026/2027 Update | 100% Correct Latest (Graded A+)
Question 1
Tell me something that is not on you resume?
Correct Answer
I am Multiple Sclerosis and Down Syndrome advocate.
I am a mentor and regional leader of a small group of girls through an organization called Ladies In Waiting..
I have over 18 years of customer service
Question 2
About Frontier Airlines
Correct Answer
Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 60 destinations in the United States,
Dominican Republic, Mexico and Jamaica on more than 270 daily flights.
Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2015 Diamond Award for maintenance
excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean
Transportation (ICCT) as a result of superior technology and operational efficiencie
Page 1 of 16
,Question 3
Have you ever had a conflict with someone, and if so, how did you resolve it?
Correct Answer
I haven't had any conflicts with no one that would prevent me from preforming my duties. But I can recall an event that
had to stand up for what was ethically right and for my customers safety. In the first year of me becoming the
consumables manager I encountered a situation where a storm had knocked out the power in the store for 3 days. While
monitoring the temperature for food it dropped below standards for safe consumption. Because the store manager
didn't want to take the profit lost and throw away the food. I had to call into the our employee hotline and report it. The
supervisor wrote me up, not following orders. Instead allowing things to continue, I didn't dispute. I was just happy that
we weren't serving customers bad food. That store manager was later dismissed.
Question 4
Tell me a time you made a mistake that cost operation performance and your manager didn't find out. What did you do,
and what was your resolution?
Correct Answer
I have always been an open and upfront person. Anything that has something to do with the operation of work I have
always kept my supervisor informed, even if I came up with a resolution. Because it be used as a learning lesson for
others. There may be something that may need to be revisited or reevaluated for improvements.Then also it is just
common courtesy to keep everyone well informed about what is going on.
Page 2 of 16
, Question 5
Frontier Airline Promise
Correct Answer
Promise
We will deliver a genuinely different and better experience:
Affordable
Flexible
Accommodating
Comfortable
Commitment to safety
Question 6
What is Frontier Airline Mission and Vision?
Correct Answer
We are in business to be the best-loved airline. And we will earn it one action at a time, no matter how big or how small,
to create a different and better experience.
Question 7
Tell us about a time where a new policy or procedure was put into place and why you didn't like it?
Correct Answer
Page 3 of 16
2026/2027 Update | 100% Correct Latest (Graded A+)
Question 1
Tell me something that is not on you resume?
Correct Answer
I am Multiple Sclerosis and Down Syndrome advocate.
I am a mentor and regional leader of a small group of girls through an organization called Ladies In Waiting..
I have over 18 years of customer service
Question 2
About Frontier Airlines
Correct Answer
Frontier Airlines is committed to offering 'Low Fares Done Right' to more than 60 destinations in the United States,
Dominican Republic, Mexico and Jamaica on more than 270 daily flights.
Frontier Airlines is the proud recipient of the Federal Aviation Administration's 2015 Diamond Award for maintenance
excellence and was recently named the industry's most fuel-efficient airline by The International Council on Clean
Transportation (ICCT) as a result of superior technology and operational efficiencie
Page 1 of 16
,Question 3
Have you ever had a conflict with someone, and if so, how did you resolve it?
Correct Answer
I haven't had any conflicts with no one that would prevent me from preforming my duties. But I can recall an event that
had to stand up for what was ethically right and for my customers safety. In the first year of me becoming the
consumables manager I encountered a situation where a storm had knocked out the power in the store for 3 days. While
monitoring the temperature for food it dropped below standards for safe consumption. Because the store manager
didn't want to take the profit lost and throw away the food. I had to call into the our employee hotline and report it. The
supervisor wrote me up, not following orders. Instead allowing things to continue, I didn't dispute. I was just happy that
we weren't serving customers bad food. That store manager was later dismissed.
Question 4
Tell me a time you made a mistake that cost operation performance and your manager didn't find out. What did you do,
and what was your resolution?
Correct Answer
I have always been an open and upfront person. Anything that has something to do with the operation of work I have
always kept my supervisor informed, even if I came up with a resolution. Because it be used as a learning lesson for
others. There may be something that may need to be revisited or reevaluated for improvements.Then also it is just
common courtesy to keep everyone well informed about what is going on.
Page 2 of 16
, Question 5
Frontier Airline Promise
Correct Answer
Promise
We will deliver a genuinely different and better experience:
Affordable
Flexible
Accommodating
Comfortable
Commitment to safety
Question 6
What is Frontier Airline Mission and Vision?
Correct Answer
We are in business to be the best-loved airline. And we will earn it one action at a time, no matter how big or how small,
to create a different and better experience.
Question 7
Tell us about a time where a new policy or procedure was put into place and why you didn't like it?
Correct Answer
Page 3 of 16
