1/22/25, 7:18 PM QLIK BUSINESS ANALYST CERTIFICATION EXAM | ALL QUESTIONS AND CORRECT ANSWERS | GRADED A+ | VERIFIED A…
QLIK BUSINESS ANALYST CERTIFICATION EXAM
| ALL QUESTIONS AND CORRECT ANSWERS |
GRADED A+ | VERIFIED ANSWERS | LATEST
EXAM 2025
Terms in this set (98)
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 1/11
7
,1/22/25, 7:18 PM QLIK BUSINESS ANALYST CERTIFICATION EXAM | ALL QUESTIONS AND CORRECT ANSWERS | GRADED A+ | VERIFIED A…
The BA at Northern Trail C. A story using personas to illustrate potential
Outfitters is helping solutions
improve the process for
handling customer returns
using Salesforce. The BA
has completed the current
state process map to
identify areas for
improvement. The BA
plans to present ideas for
a future state returns
handling process to the
larger project team.
What should the BA
present to the team in a
way that is relatable and
invites discussion,
feedback, and ideas?
A. Detailed technical
documentation without
annotations
B. A prototype for a
specific business outcome
C. A story using personas
to illustrate potential
solutions
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 2/11
7
,1/22/25,a17:18a QLIKa1BUSINESSa1ANALYSTa1CERTIFICATIONa1EXAMa1|a1ALLa1QUESTIONSa1ANDa1CORRECTa1ANSWERSa1|a1GRADE
1PM Da1A+a1|a1VERIFIEDa1A…
Cloud Kicks needs to C. Cancel the workshop and reschedule to a date
revamp its support when all stakeholders are available
process to improve the
customer experience and
has asked the Service
Cloud Team to
collaborate with the BA.
The BA has scheduled an
initial live process
mapping session with all
stakeholders and received
the following calendar
responses:
Stakeholder Role -
Response
Expert Agent - Yes
Team Leader - Yes
Service Admin - No
Case Solver - Yes
What should the BA do?
A. Hold a one-on-one
diagram session with each
stakeholder before the
workshop
B. Proceed with the
workshop as scheduled
with the stakeholders who
are available
C. Cancel the workshop
and reschedule to a date
when all stakeholders are
available
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 3/11
7
, 1/22/25,a17:18a QLIKa1BUSINESSa1ANALYSTa1CERTIFICATIONa1EXAMa1|a1ALLa1QUESTIONSa1ANDa1CORRECTa1ANSWERSa1|a1GRADE
1PM Da1A+a1|a1VERIFIEDa1A…
Aa1BAa1capturesa1the A.a1Thea1criteriaa1includea1solutiona1information
followinga1acceptanc
ea1criteriaa1fora1aa1user
a1story
abouta1casea1reassignmen
ta1ina1Servicea1Cloud.
- Aa1servicea1managera1c
ana1clicka1aa1Reassigna1
button
thata1changesa1thea1owner
a1fielda1ofa1aa1case
- Aa1servicea1managera1is
ablea1toa1reassigna1casesa1
asa1parta1ofa1thea1mobil
ea1experience
- Reassignment
functionalitya1cana1bea1us
eda1ona1casesa1thata1hav
ea1beena1auto-
reassigned
- Servicea1repsa1area1una
blea1toa1reassigna1cases
Whicha1mistakea1wasa1made?
A. Thea1criteriaa1inclu
dea1solutiona1inform
ation
B. Thea1criteriaa1area1align
eda1witha1thea1user'sa1g
oal
C. Thea1criteriaa1area1sm
alla1anda1testable
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 4/11
7
QLIK BUSINESS ANALYST CERTIFICATION EXAM
| ALL QUESTIONS AND CORRECT ANSWERS |
GRADED A+ | VERIFIED ANSWERS | LATEST
EXAM 2025
Terms in this set (98)
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 1/11
7
,1/22/25, 7:18 PM QLIK BUSINESS ANALYST CERTIFICATION EXAM | ALL QUESTIONS AND CORRECT ANSWERS | GRADED A+ | VERIFIED A…
The BA at Northern Trail C. A story using personas to illustrate potential
Outfitters is helping solutions
improve the process for
handling customer returns
using Salesforce. The BA
has completed the current
state process map to
identify areas for
improvement. The BA
plans to present ideas for
a future state returns
handling process to the
larger project team.
What should the BA
present to the team in a
way that is relatable and
invites discussion,
feedback, and ideas?
A. Detailed technical
documentation without
annotations
B. A prototype for a
specific business outcome
C. A story using personas
to illustrate potential
solutions
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 2/11
7
,1/22/25,a17:18a QLIKa1BUSINESSa1ANALYSTa1CERTIFICATIONa1EXAMa1|a1ALLa1QUESTIONSa1ANDa1CORRECTa1ANSWERSa1|a1GRADE
1PM Da1A+a1|a1VERIFIEDa1A…
Cloud Kicks needs to C. Cancel the workshop and reschedule to a date
revamp its support when all stakeholders are available
process to improve the
customer experience and
has asked the Service
Cloud Team to
collaborate with the BA.
The BA has scheduled an
initial live process
mapping session with all
stakeholders and received
the following calendar
responses:
Stakeholder Role -
Response
Expert Agent - Yes
Team Leader - Yes
Service Admin - No
Case Solver - Yes
What should the BA do?
A. Hold a one-on-one
diagram session with each
stakeholder before the
workshop
B. Proceed with the
workshop as scheduled
with the stakeholders who
are available
C. Cancel the workshop
and reschedule to a date
when all stakeholders are
available
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 3/11
7
, 1/22/25,a17:18a QLIKa1BUSINESSa1ANALYSTa1CERTIFICATIONa1EXAMa1|a1ALLa1QUESTIONSa1ANDa1CORRECTa1ANSWERSa1|a1GRADE
1PM Da1A+a1|a1VERIFIEDa1A…
Aa1BAa1capturesa1the A.a1Thea1criteriaa1includea1solutiona1information
followinga1acceptanc
ea1criteriaa1fora1aa1user
a1story
abouta1casea1reassignmen
ta1ina1Servicea1Cloud.
- Aa1servicea1managera1c
ana1clicka1aa1Reassigna1
button
thata1changesa1thea1owner
a1fielda1ofa1aa1case
- Aa1servicea1managera1is
ablea1toa1reassigna1casesa1
asa1parta1ofa1thea1mobil
ea1experience
- Reassignment
functionalitya1cana1bea1us
eda1ona1casesa1thata1hav
ea1beena1auto-
reassigned
- Servicea1repsa1area1una
blea1toa1reassigna1cases
Whicha1mistakea1wasa1made?
A. Thea1criteriaa1inclu
dea1solutiona1inform
ation
B. Thea1criteriaa1area1align
eda1witha1thea1user'sa1g
oal
C. Thea1criteriaa1area1sm
alla1anda1testable
https://quizlet.com/996040254/qlik-business-analyst-certification-exam-all-questions-and-correct-answers-graded-a-verified-answers-latest-exam-202… 4/11
7
