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CSPR HFMA Certified Specialist Payment Rep Exam 2025 | 200 Q&A Study Guide

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Prepare for the Certified Specialist Payment Representative (CSPR) exam from HFMA with the newest 2025 complete guide. This resource features 200 actual exam questions and answers covering revenue cycle, payment accuracy, compliance, and patient financial communications to ensure you pass the certification successfully.

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CSPR CERTIFIED SPECIALIST PAYMENT REP
HFMA ACTUAL EXAM NEWEST 2025 COMPLETE
200 QUESTIONS AND CORRECT DETAILED
ANSWERS (VERIFIED ANSWERS) |ALREADY
GRADED A+||BRAND NEW VERSION!!




What are collection agency fees based on? -
.....ANSWER ...✔✔ A percentage of dollars collected


Self-funded benefit plans may choose to coordinate
benefits using the gender rule or what other rule? -
.....ANSWER ...✔✔ Birthday


In what type of payment methodology is a lump sum or
bundled payment negotiated between the payer and
some or all providers? - .....ANSWER ...✔✔ Case
rates


What customer service improvements might improve the
patient accounts department? - .....ANSWER ...✔✔
Holding staff accountable for customer service during
performance reviews

,2|Page




What is an ABN (Advance Beneficiary Notice of Non-
coverage) required to do? - .....ANSWER ...✔✔
Inform a Medicare beneficiary that Medicare may not
pay for the order or service


What type of account adjustment results from the
patient's unwillingness to pay for a self-pay balance? -
.....ANSWER ...✔✔ Bad debt adjustment


What is the initial hospice benefit? - .....ANSWER
...✔✔ Two 90-day periods and an unlimited number
of subsequent periods


When does a hospital add ambulance charges to the
Medicare inpatient claim? - .....ANSWER ...✔✔ If the
patient requires ambulance transportation to a skilled
nursing facility


How should a provider resolve a late-charge credit
posted after an account is billed? - .....ANSWER
...✔✔ Post a late-charge adjustment to the account

,3|Page



an increase in the dollars aged greater than 90 days
from date of service indicate what about accounts -
.....ANSWER ...✔✔ They are not being processed in a
timely manner


What is an advantage of a preregistration program? -
.....ANSWER ...✔✔ It reduces processing times at the
time of service


What are the two statutory exclusions from hospice
coverage? - .....ANSWER ...✔✔ Medically
unnecessary services and custodial care


What core financial activities are resolved within patient
access? - .....ANSWER ...✔✔ Scheduling, insurance
verification, discharge processing, and payment of
point-of-service receipts


What statement applies to the scheduled outpatient? -
.....ANSWER ...✔✔ The services do not involve an
overnight stay


How is a mis-posted contractual allowance resolved? -
.....ANSWER ...✔✔ Comparing the contract

, 4|Page



reimbursement rates with the contract on the admittance
advice to identify the correct amount


What type of patient status is used to evaluate the
patient's need for inpatient care? - .....ANSWER
...✔✔ Observation


Coverage rules for Medicare beneficiaries receiving
skilled nursing care require that the beneficiary has
received what? - .....ANSWER ...✔✔ Medically
necessary inpatient hospital services for at least 3
consecutive days before the skilled nursing care
admission


When is the word "SAME" entered on the CMS 1500
billing form in Field 0$? - .....ANSWER ...✔✔ When
the patient is the insured


What are non-emergency patients who come for service
without prior notification to the provider called? -
.....ANSWER ...✔✔ Unscheduled patients


If the insurance verification response reports that a
subscriber has a single policy, what is the status of the

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