4A0X1 CDC EOC QUESTIONS WITH CORRECT
ANSWERS 2025/2026
What organizational principle focuses on rapid decision-
making so they should be flat structures WITHOUT intermediate levels? -
CORRECT ANSWER -Lean Organizational
What organizational principle focuses on accomplishing wartime tasks WITHOUT reorganizing
? - CORRECT ANSWER -Emphasis on wartime tasks
The five organizational principles do NOT include - CORRECT ANSWER -
Emphasis on wartime and peacetime tasks
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of p
eople and resources applied through EFFECTIVE management? - CORRECT ANSWER -
Best Value
What CANNOT be a subdivision of a wing? - CORRECT ANSWER -Numbered Air Force (NAF)
What level of organization usually has between 1,000 and 5,000 personnel? -
CORRECT ANSWER -Wing
What level of organization usually has between 500 to 2,000 personnel? -
CORRECT ANSWER -Group
Which option is NOT a type of military treatment facility (MTF)? - CORRECT ANSWER -
Acute Care
What type of military treatment facility (MTF) can have from two to six squadrons? -
CORRECT ANSWER -Typical clinical model
,What type of treatment facility model is the MOST common in the Air Force? -
CORRECT ANSWER -Typical Clinical Model
When was the medical squadron model implemented? - CORRECT ANSWER -1 January 2012
What flight takes care of all the administrative needs for the medical squadron? -
CORRECT ANSWER -P&A
What flight takes care of the manpower and budget for the medical squadron? -
CORRECT ANSWER -RMO
What is an example of non-verbal communication? - CORRECT ANSWER -Making eye contact
What is the MOST important customer service skill? - CORRECT ANSWER -Listening
What shows the customer how you interpreted the problem and gives them a chance to cl
ear up any confusion so you can take proper action? - CORRECT ANSWER -Paraphrase
What is the appropriate response when calling another office? - CORRECT ANSWER -
"Hi, this is Amn Smith from Outpatient Records, I'm calling..."
What is the step after creating an outline? - CORRECT ANSWER -Select a format
During the editing process, addressing phrases such as: final completion, month of August,
or close proximity, is an example of - CORRECT ANSWER -Remove unnecessary words
,AF Form 1768, Staff Summary Sheet does all of the following, except - CORRECT ANSWER -
Distributes
Who maintains various checklists relating to inspectable areas? - CORRECT ANSWER -AFIA
What is the automated self-inspection tool the AFMS MTFs Use? - CORRECT ANSWER -MITC
What are examples of internal memory? - CORRECT ANSWER -CMOS, RAM, ROM, CM
The following are all types of serves EXCEPT - CORRECT ANSWER -Word
What standard system is the DOD standard automated system that you will use as an HSM
for patient registration, patient appointment, and patient scheduling? - CORRECT ANSWER -
CHCS
What is used in acute hospital environments, providing point-of-
care data captured at the patient's bedside for physiological devices, fetal/uterine devices, v
entilators, and other patient care machines? - CORRECT ANSWER -Essentris
What information systems application is the AFMS's INTRANET site? - CORRECT ANSWER -Kx
What is the response time for trouble tickets/work orders if the level is elevated? -
CORRECT ANSWER -1 Hour
How many support tiers are used in the help desk environment? - CORRECT ANSWER -Four
Inventories MUST be kept in the equipment custodian folder for this number of years -
CORRECT ANSWER -2
, After you sign the inventory listing, who signs the certification statements signifying that th
e appointment is accurate? - CORRECT ANSWER -Commander
What year did Congress establish the FIRST hospital? - CORRECT ANSWER -1776
"TRICARE" originally referred to the three main plan options, which were TRICARE Prime, Tri
care - CORRECT ANSWER -Standard, and TRICARE Extra
The following medical conditions may qualify patients for Medicare before 65 years old, exc
ept: - CORRECT ANSWER -Blood transfusions before 1995
What should you FIRST consider when helping a patient narrow down the right TRICARE pla
n for them? - CORRECT ANSWER -Location
What is the official website for TRICARE - CORRECT ANSWER -TRICARE.mil
What two convenient tools can you find on TRICARE.mil? - CORRECT ANSWER -
Plan finder and compare plans
Within the MTF, who is the functional champion of TRICARE Online (TOL)? -
CORRECT ANSWER -TOL Project Officer
what is the KEY to the success of TRICARE? - CORRECT ANSWER -
Innovative marketing program
Where can you go to get standardized and current marketing materials for TRICARE? -
CORRECT ANSWER -TRICARE Online
ANSWERS 2025/2026
What organizational principle focuses on rapid decision-
making so they should be flat structures WITHOUT intermediate levels? -
CORRECT ANSWER -Lean Organizational
What organizational principle focuses on accomplishing wartime tasks WITHOUT reorganizing
? - CORRECT ANSWER -Emphasis on wartime tasks
The five organizational principles do NOT include - CORRECT ANSWER -
Emphasis on wartime and peacetime tasks
What Air Force Medical Service (AFMS) objective focuses on the appropriate utilization of p
eople and resources applied through EFFECTIVE management? - CORRECT ANSWER -
Best Value
What CANNOT be a subdivision of a wing? - CORRECT ANSWER -Numbered Air Force (NAF)
What level of organization usually has between 1,000 and 5,000 personnel? -
CORRECT ANSWER -Wing
What level of organization usually has between 500 to 2,000 personnel? -
CORRECT ANSWER -Group
Which option is NOT a type of military treatment facility (MTF)? - CORRECT ANSWER -
Acute Care
What type of military treatment facility (MTF) can have from two to six squadrons? -
CORRECT ANSWER -Typical clinical model
,What type of treatment facility model is the MOST common in the Air Force? -
CORRECT ANSWER -Typical Clinical Model
When was the medical squadron model implemented? - CORRECT ANSWER -1 January 2012
What flight takes care of all the administrative needs for the medical squadron? -
CORRECT ANSWER -P&A
What flight takes care of the manpower and budget for the medical squadron? -
CORRECT ANSWER -RMO
What is an example of non-verbal communication? - CORRECT ANSWER -Making eye contact
What is the MOST important customer service skill? - CORRECT ANSWER -Listening
What shows the customer how you interpreted the problem and gives them a chance to cl
ear up any confusion so you can take proper action? - CORRECT ANSWER -Paraphrase
What is the appropriate response when calling another office? - CORRECT ANSWER -
"Hi, this is Amn Smith from Outpatient Records, I'm calling..."
What is the step after creating an outline? - CORRECT ANSWER -Select a format
During the editing process, addressing phrases such as: final completion, month of August,
or close proximity, is an example of - CORRECT ANSWER -Remove unnecessary words
,AF Form 1768, Staff Summary Sheet does all of the following, except - CORRECT ANSWER -
Distributes
Who maintains various checklists relating to inspectable areas? - CORRECT ANSWER -AFIA
What is the automated self-inspection tool the AFMS MTFs Use? - CORRECT ANSWER -MITC
What are examples of internal memory? - CORRECT ANSWER -CMOS, RAM, ROM, CM
The following are all types of serves EXCEPT - CORRECT ANSWER -Word
What standard system is the DOD standard automated system that you will use as an HSM
for patient registration, patient appointment, and patient scheduling? - CORRECT ANSWER -
CHCS
What is used in acute hospital environments, providing point-of-
care data captured at the patient's bedside for physiological devices, fetal/uterine devices, v
entilators, and other patient care machines? - CORRECT ANSWER -Essentris
What information systems application is the AFMS's INTRANET site? - CORRECT ANSWER -Kx
What is the response time for trouble tickets/work orders if the level is elevated? -
CORRECT ANSWER -1 Hour
How many support tiers are used in the help desk environment? - CORRECT ANSWER -Four
Inventories MUST be kept in the equipment custodian folder for this number of years -
CORRECT ANSWER -2
, After you sign the inventory listing, who signs the certification statements signifying that th
e appointment is accurate? - CORRECT ANSWER -Commander
What year did Congress establish the FIRST hospital? - CORRECT ANSWER -1776
"TRICARE" originally referred to the three main plan options, which were TRICARE Prime, Tri
care - CORRECT ANSWER -Standard, and TRICARE Extra
The following medical conditions may qualify patients for Medicare before 65 years old, exc
ept: - CORRECT ANSWER -Blood transfusions before 1995
What should you FIRST consider when helping a patient narrow down the right TRICARE pla
n for them? - CORRECT ANSWER -Location
What is the official website for TRICARE - CORRECT ANSWER -TRICARE.mil
What two convenient tools can you find on TRICARE.mil? - CORRECT ANSWER -
Plan finder and compare plans
Within the MTF, who is the functional champion of TRICARE Online (TOL)? -
CORRECT ANSWER -TOL Project Officer
what is the KEY to the success of TRICARE? - CORRECT ANSWER -
Innovative marketing program
Where can you go to get standardized and current marketing materials for TRICARE? -
CORRECT ANSWER -TRICARE Online
