omgt 5373- quality management
midterm/final Questions and Correct
Answers
Which of these are traits of medieval guilds? Ans: -Inspection
committees which recognized superior products with stamps
-Care taken of elderly and infirm members
-Quality standards
-Master/apprentice caste system
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
test and inspection Ans: appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
returns Ans: external failure
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, 2 | Page
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
training Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
periodically measuring the calibration of instruments Ans:
appraisal
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
ensuring a design that can be manufactured Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
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, 3 | Page
recallls Ans: external failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
scrap Ans: internal failure
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
quality planning Ans: prevention
With reference to Cost of Quality (Prevention, Appraisal, Internal
Failure, and External Failure), write the type of cost in the right
column for the action or characteristic listed in the left column.
rework Ans: internal failure
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