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IAHSS Basic Training for Healthcare Security Officer Guide & Updates

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Get the official IAHSS Basic Training Guide. This PDF provides the latest competencies, protocols, and certification requirements for healthcare security professionals. Ensure compliance and enhance patient, staff, and visitor safety with the newest standards from the International Association for Healthcare Security and Safety.

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2025/2026
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1|Page



2025 – 2026 Latest IAHSS Advanced Officer
Certification Exam Prep – 200 Recently Tested
Multiple Choice Questions and Correct Answers/
IAHSS Advanced Officer Practice Exam 2025


What is the primary role of a security officer in crime
prevention? - ...ANSWER...✓✓ Reduce the opportunity for
a person to commit a crime
Crime prevention is the anticipation, recognition, and
appraisal of a crime risk. It also involves what? -
...ANSWER...✓✓ Initiating some action to remove or
reduce the risk
What must be done about life safety deficiencies found in
the hazard surveillance tour? - ...ANSWER...✓✓ Correct
them immediately
What is the purpose of crime analysis? - ...ANSWER...✓✓
Identify problems and develop strategies to reduce
problems
Which of the following is easier and more cost efficient
for an institution? - ...ANSWER...✓✓ building in security
systems during building design
Healthcare facilities that provide _________ customer
service motivate customers to tell others about these
organizations - ...ANSWER...✓✓ excellant

,2|Page



Process improvement in customer service can be
measured how? - ...ANSWER...✓✓ Surveys, Monitoring
performance, Bench marking, Service standards
________ can be an excellent way to measure customer
service and improve performance. - ...ANSWER...✓✓
Feedback
________ is an element in improving customer service -
...ANSWER...✓✓ Identifying customers-Attitude-
Communication-Training
Communication is ___________ - ...ANSWER...✓✓ 93
percent body language, 7 percent words
Which legal test takes into account neighborhood crime
rates, industry standards, and the owner's experience at
other locations? - ...ANSWER...✓✓ foreseeability
The major source of premise liability in healthcare is from
- ...ANSWER...✓✓ slips and falls
Property owners have a ______ duty to maintain the
property in a _____ condition. - ...ANSWER...✓✓
legal...reasonably safe
Which of the following are elements necessary to
establish negligence in a premise liability case? -
...ANSWER...✓✓ 1. duty to the plaintiff 2. Failure to meet
the duty. 3. Breach of a duty caused an injury.

, 3|Page



Which of the following are examples of risks security
officers should identify? - ...ANSWER...✓✓ Burned out
lights-Breached fence lines-Slip and fall hazards
Failure to conduct routine patrol can ultimately result in
what? - ...ANSWER...✓✓ an increase in security spending
K-9 patrol teams can be particularly effective in dealing
with which situation? - ...ANSWER...✓✓ emergency
department violence
Bicycle patrol is which of these? - ...ANSWER...✓✓ faster
than foot patrol and a vehicle in heavy traffic
______patrol contributes, more then any other method of
patrol, to excessive socialization - ...ANSWER...✓✓ foot
Security officers should have a valid driver's license if
they are going to do what? - ...ANSWER...✓✓ all of the
above
A security officer responding to a crime scene should do
what? - ...ANSWER...✓✓ Respond as quickly as possible,
observing all safety practices.
After arriving at a crime scene, what should the security
officer do first? - ...ANSWER...✓✓ protect the scene from
contamination
Which of these is an example of factual evidence? -
...ANSWER...✓✓ physical evidence
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