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mana 3318 exam 1 review QUESTIONS WITH ANSWERS

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mana 3318 exam 1 review QUESTIONS WITH ANSWERS

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mana 3318 exam 1 review QUESTIONS |\ |\ |\ |\ |\ |\




WITH ANSWERS |\




What is organizational behavior? - CORRECT ANSWERS ✔✔study
|\ |\ |\ |\ |\ |\ |\ |\


of individual and group dynamics in workplace
|\ |\ |\ |\ |\ |\




What do we mean when we consider OB Interdisciplinary? -
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\


CORRECT ANSWERS ✔✔Interdisciplinary - borrow research from
|\ |\ |\ |\ |\ |\ |\


more established fields of study (engineering, psychology,
|\ |\ |\ |\ |\ |\ |\


medicine, sociology) bc OB hasn'r been around for long
|\ |\ |\ |\ |\ |\ |\ |\




The Hawthorne Studies (results and impact) - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\


ANSWERS ✔✔The hawthorne studies (1927-1932) - psychology
|\ |\ |\ |\ |\ |\ |\


study of if lighting effects performance
|\ |\ |\ |\ |\ |\




Performance went up regardless of light, then returned to normal |\ |\ |\ |\ |\ |\ |\ |\ |\ |\




Employees knew they were being studied |\ |\ |\ |\ |\




Hawthorne effect -> changes in behavior occurred as a function
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\


of being observed and expectations concerning role as a research
|\ |\ |\ |\ |\ |\ |\ |\ |\


participant
|\ |\




Led to the beginning of human resource management (HRM)
|\ |\ |\ |\ |\ |\ |\ |\




Formal elements of organizations - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\


✔✔Official, legit, and most visible |\ |\ |\ |\ |\

,Policy, job description
|\ |\




Informal elements of organizations - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\


✔✔Unofficial, unstructured, less visible |\ |\ |\ |\




Feelings, interpersonal trust |\ |\ |\




Social relationships
|\




What is the primary goal of organizations? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\


✔✔Goal of organizations is to better understand behavior to
|\ |\ |\ |\ |\ |\ |\ |\ |\


better understand how to provide platforms to help employee
|\ |\ |\ |\ |\ |\ |\ |\ |\


performance |\




Better behavior to understand how keep competitive advantage
|\ |\ |\ |\ |\ |\ |\ |\




Bc work itself is constantly changing
|\ |\ |\ |\ |\ |\




(Virtual work landscape. More flexibility.)
|\ |\ |\ |\




Why are organizations more global today? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\


✔✔


What are the three dimensions (what we value) (norms) of
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\


culture? - CORRECT ANSWERS ✔✔content, consensus, intensity
|\ |\ |\ |\ |\ |\ |\


(pillars of commitment)|\ |\

,What are the three levels of culture? - CORRECT ANSWERS
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\


✔✔Invisible/ unconscious -> underlying ASSUMPTIONS |\ |\ |\ |\ |\


(Underlying cultural values) |\ |\




Greater level of awareness -> VALUES
|\ |\ |\ |\ |\ |\




Visible -> ARTIFACTS (physical space, artwork, employee dress)
|\ |\ |\ |\ |\ |\ |\




Hofstede's five dimensions of organizational culture - CORRECT
|\ |\ |\ |\ |\ |\ |\ |\


ANSWERS ✔✔Geert Hofstede (IBM survey) identified 5
|\ |\ |\ |\ |\ |\ |\


dimensions of cultural differences: |\ |\ |\ |\




Individualism/ Collectivism, Power distance, Uncertainty |\ |\ |\ |\ |\


Avoidance, Masculinity/ Femininity, Time Orientation
|\ |\ |\ |\




Individualism/ Collectivism - CORRECT ANSWERS ✔✔Am I working |\ |\ |\ |\ |\ |\ |\


for myself or for the good of the group?
|\ |\ |\ |\ |\ |\ |\ |\ |\




Power distance - CORRECT ANSWERS ✔✔My relationship w
|\ |\ |\ |\ |\ |\ |\ |\


people who have more or less power than me at work
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\




Just bc you are my supervisor doesn't mean I can't challenge you
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\
|\




Supervisor = high power distance |\ |\ |\ |\

, Uncertainty Avoidance - CORRECT ANSWERS ✔✔Set in ways of
|\ |\ |\ |\ |\ |\ |\ |\ |\


culture and structure|\ |\ |\




Found something that works and gonna keep doing it til it dont
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\


work no more
|\ |\




Masculinity/ Femininity - CORRECT ANSWERS ✔✔Masculinity -
|\ |\ |\ |\ |\ |\ |\


Competitiveness |\




Femininity - Relationship building and traditional communal
|\ |\ |\ |\ |\ |\ |\


stereotypes


Time Orientation - CORRECT ANSWERS ✔✔Long-term - 5 year
|\ |\ |\ |\ |\ |\ |\ |\ |\


plan, future. Bigger corporations can think ahead.
|\ |\ |\ |\ |\ |\ |\




Short-term - Focuses on what's right in front of us. Family
|\ |\ |\ |\ |\ |\ |\ |\ |\ |\ |\


businesses tryna get through next month. |\ |\ |\ |\ |\




Strong cultures - CORRECT ANSWERS ✔✔High levels of
|\ |\ |\ |\ |\ |\ |\ |\


agreement among employees on what they value. High intensity
|\ |\ |\ |\ |\ |\ |\ |\ |\


toward these values. |\ |\




Weak cultures - CORRECT ANSWERS ✔✔Low levels of agreement
|\ |\ |\ |\ |\ |\ |\ |\ |\


among employees on what they value. Varying levels of intensity.
|\ |\ |\ |\ |\ |\ |\ |\ |\




Culture boundaries - CORRECT ANSWERS ✔✔Boundaries that are
|\ |\ |\ |\ |\ |\ |\ |\


based on culture traits
|\ |\ |\

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