Mod 1 The Health History & Interview
well answered to pass
Effective interviewing skills takes - ANS ✔✔practice — the more you interview, the better you
get at it.
When speaking with patients, nurses should keep their - ANS ✔✔tone and pace moderate.
Talking too fast can confuse or - ANS ✔✔overwhelm a patient,
talking too slow or too quietly might make it - ANS ✔✔hard to follow
Clear articulation ensures the patient - ANS ✔✔understands every word.
Patients with limited English use - ANS ✔✔Use simple, everyday words, avoid medical jargon,
and keep your language clear.
Speak at a normal volume — don't shout — since raising your voice doesn't improve
understanding.
Caring, patient, confidential: Your attitude matters just as much as your words. Patients need to
feel that you are - ANS ✔✔compassionate, willing to give them time, and that the information
they share is kept private.
Nonverbal Communication Skills are equally - ANS ✔✔or more important than verbal:
, - Patients often notice your nonverbal cues first.
Physical appearance & facial expression; How you look - ANS ✔✔(professional, approachable)
and your facial expression (kind, attentive, not rushed) can make the patient feel comfortable or
anxious.
Posture & positioning: - ANS ✔✔Sitting upright, leaning slightly forward, and positioning
yourself so you're facing the patient shows interest and respect
. Avoid standing over the patient — it can - ANS ✔✔feel intimidating.
Gestures & eye contact :Appropriate gestures (like nodding) - ANS ✔✔how engagement. Eye
contact shows attentiveness, but it should be natural, not staring, which can feel uncomfortable.
oice tone & use of touch:A calm, steady voice reassures - ANS ✔✔patients
Gentle, appropriate touch is important during physical exams and can - ANS ✔✔convey care
and comfort when used respectfully.
Communicate at patient's eye level - ANS ✔✔Sitting at eye level helps the patient feel equal and
heard, rather than feeling "talked down to."
Touch as essential in physical exam: - ANS ✔✔Touch isn't just about assessment (like checking
pulse or abdomen); it also communicates presence, support, and care when done appropriately.
What is Restatement - ANS ✔✔Repeating back what the patient has said, focusing on the
content.
well answered to pass
Effective interviewing skills takes - ANS ✔✔practice — the more you interview, the better you
get at it.
When speaking with patients, nurses should keep their - ANS ✔✔tone and pace moderate.
Talking too fast can confuse or - ANS ✔✔overwhelm a patient,
talking too slow or too quietly might make it - ANS ✔✔hard to follow
Clear articulation ensures the patient - ANS ✔✔understands every word.
Patients with limited English use - ANS ✔✔Use simple, everyday words, avoid medical jargon,
and keep your language clear.
Speak at a normal volume — don't shout — since raising your voice doesn't improve
understanding.
Caring, patient, confidential: Your attitude matters just as much as your words. Patients need to
feel that you are - ANS ✔✔compassionate, willing to give them time, and that the information
they share is kept private.
Nonverbal Communication Skills are equally - ANS ✔✔or more important than verbal:
, - Patients often notice your nonverbal cues first.
Physical appearance & facial expression; How you look - ANS ✔✔(professional, approachable)
and your facial expression (kind, attentive, not rushed) can make the patient feel comfortable or
anxious.
Posture & positioning: - ANS ✔✔Sitting upright, leaning slightly forward, and positioning
yourself so you're facing the patient shows interest and respect
. Avoid standing over the patient — it can - ANS ✔✔feel intimidating.
Gestures & eye contact :Appropriate gestures (like nodding) - ANS ✔✔how engagement. Eye
contact shows attentiveness, but it should be natural, not staring, which can feel uncomfortable.
oice tone & use of touch:A calm, steady voice reassures - ANS ✔✔patients
Gentle, appropriate touch is important during physical exams and can - ANS ✔✔convey care
and comfort when used respectfully.
Communicate at patient's eye level - ANS ✔✔Sitting at eye level helps the patient feel equal and
heard, rather than feeling "talked down to."
Touch as essential in physical exam: - ANS ✔✔Touch isn't just about assessment (like checking
pulse or abdomen); it also communicates presence, support, and care when done appropriately.
What is Restatement - ANS ✔✔Repeating back what the patient has said, focusing on the
content.
