MAC Practice Test (1), MAC Practice
Test (2) correctly answered
What is the best way to address an elderly patient?
a) Mr. or Mrs._______
b) Honey or Sweetie
c) Last name only
d) First name only - ANS ✔✔(Answer:)
Mr. or Mrs._______
(Reason:)
When greeting patients use a proper form of address. Using sweetie or honey can be seen as a
sign of disrespect. Your encounters with patients should be professional.
When calling a facility to schedule a patient, what is the most important factor to remember?
a) To get off the phone as quickly as possible
b) To get the most convenient appointment possible
c) To maintain patient confidentiality
,d) To discuss the patients limitations regarding diagnosis - ANS ✔✔( Answer:)
To maintain patient confidentiality
(Reason:)
When communicating with other facilities, maintain patient confidentiality and make sure you
have patient consent.
After how many minutes after a patient has missed an appointment, should the medical
assistant call to reschedule?
a) 5
b) 15
c) 25
d) 30 - ANS ✔✔(Answer:)
15
(Reason:)
Some office policies state that after 15 minutes a patient will have to reschedule.
Which of the following scheduling methods books several patients around the same time?
a) Cluster booking
,b) Stream scheduling
c) Wave scheduling
d) Open appointment scheduling - ANS ✔✔(Answer:)
Cluster booking
(Reason:)
Cluster schedules groups the same patients with similar problems or needs.
Which temperature site would give the highest normal values?
a) Rectal
b) Tympanic
c) Oral
d) Armpit - ANS ✔✔(Answer:)
Rectal
(Reason:)
A reading of 98.6*F orally is considered normal. Rectal readings are higher because of
vascularity and tightly closed environment of the rectum.
Which of the following describes the patient's chief complaint?
, a) The main reason the patient is seeking care that day
b) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
d) The issue that takes the longest for the physician to resolve - ANS ✔✔(Answer:)
The main reason the patient is seeking care that day
(Reason:)
The chief complaint (CC) is a statement describing the signs and symptoms that led the patient
to seek medical care.
The selection of one of the three available blood pressure cuff sized depends on which of the
following criteria?
a) Age of the patient
b) Weight of the patient/ size of the arm
c) Chief complaint
d) Position of the patient - ANS ✔✔(Answer:)
Weight of the patient/ size of the arm
(Reason:)
Test (2) correctly answered
What is the best way to address an elderly patient?
a) Mr. or Mrs._______
b) Honey or Sweetie
c) Last name only
d) First name only - ANS ✔✔(Answer:)
Mr. or Mrs._______
(Reason:)
When greeting patients use a proper form of address. Using sweetie or honey can be seen as a
sign of disrespect. Your encounters with patients should be professional.
When calling a facility to schedule a patient, what is the most important factor to remember?
a) To get off the phone as quickly as possible
b) To get the most convenient appointment possible
c) To maintain patient confidentiality
,d) To discuss the patients limitations regarding diagnosis - ANS ✔✔( Answer:)
To maintain patient confidentiality
(Reason:)
When communicating with other facilities, maintain patient confidentiality and make sure you
have patient consent.
After how many minutes after a patient has missed an appointment, should the medical
assistant call to reschedule?
a) 5
b) 15
c) 25
d) 30 - ANS ✔✔(Answer:)
15
(Reason:)
Some office policies state that after 15 minutes a patient will have to reschedule.
Which of the following scheduling methods books several patients around the same time?
a) Cluster booking
,b) Stream scheduling
c) Wave scheduling
d) Open appointment scheduling - ANS ✔✔(Answer:)
Cluster booking
(Reason:)
Cluster schedules groups the same patients with similar problems or needs.
Which temperature site would give the highest normal values?
a) Rectal
b) Tympanic
c) Oral
d) Armpit - ANS ✔✔(Answer:)
Rectal
(Reason:)
A reading of 98.6*F orally is considered normal. Rectal readings are higher because of
vascularity and tightly closed environment of the rectum.
Which of the following describes the patient's chief complaint?
, a) The main reason the patient is seeking care that day
b) The most significant finding on the patient's exam
c) The highest level diagnosis coded assigned to the patient
d) The issue that takes the longest for the physician to resolve - ANS ✔✔(Answer:)
The main reason the patient is seeking care that day
(Reason:)
The chief complaint (CC) is a statement describing the signs and symptoms that led the patient
to seek medical care.
The selection of one of the three available blood pressure cuff sized depends on which of the
following criteria?
a) Age of the patient
b) Weight of the patient/ size of the arm
c) Chief complaint
d) Position of the patient - ANS ✔✔(Answer:)
Weight of the patient/ size of the arm
(Reason:)
