OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
__________ is a statistical technique for determining the existence of
differences among several population means. - ANSWERS-ANOVA
___________________ are also known as frequency charts. -
ANSWERS-Histograms
A(n) _________ shows the distribution of values produced by a process.
- ANSWERS-Histogram
What tool is also known as the "fishbone" diagram? - ANSWERS-Cause
and effect diagram
What tool can be used to show process flow? - ANSWERS-Flow Chart
PDCA/PDSA is also known as the _________. - ANSWERS-Deming or
Shewhart Cycle
END OF
PAGE
1
,OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
A ______________ is just a line graph of data plotted over time. -
ANSWERS-Run Chart
A ______________ provides a way to collect and tally data points at the
locations where the data are generated. The data can be quantitative or
qualitative. - ANSWERS-Check Sheet
Pre-hypothesis, hypothesis, experiment, and evaluation are all parts of
the approach known as the ________ . - ANSWERS-Scientific Method
A _____________ is a visual representation of the sequence of steps and
decisions needed to perform a process. - ANSWERS-Flow Chart
________________ are graphs used to study how data about aspects of a
process change over time, without evaluating them against a broader
context or analysis. - ANSWERS-Run Charts
END OF
PAGE
2
,OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
A _______________ is a visual representation of the path an entity (e.g.,
product, person, material) takes through a production facility or process.
- ANSWERS-Spaghetti Diagram
___________ are commonly set up as a grid allowing for two factors to
be recorded at once. - ANSWERS-Scatter diagram
In the 1920s, the Scientific Method was simplified into the worker-
friendly process we call the ____________ . - ANSWERS-Deming or
Shewhart Cycle
What tool of the seven basic tools is useful for collecting a set of data
points from one or more locations? - ANSWERS-Check Sheet
A _____________ shows on a bar graph which factors are more
significant. - ANSWERS-Pareto Chart
END OF
PAGE
3
, OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
A __________ shows the relationship between two factors. -
ANSWERS-Scatter diagram
A ___________ helps show trends or patterns, but cannot tell you if a
process is stable. - ANSWERS-Run Chart
What tool separates the vital few from the trivial many? - ANSWERS-
Pareto Chart
A time chart designed to display signals or warning of special cause
variation is known as a ________________________. - ANSWERS-
Control Chart
N = 75,500
Single Normal Plan
AQL 0.65
Inspection Level I
Sample Letter (J, K, L, or M) [1]
END OF
PAGE
4
MANAGEMENT
MIDTERM/FINAL
EXAM
__________ is a statistical technique for determining the existence of
differences among several population means. - ANSWERS-ANOVA
___________________ are also known as frequency charts. -
ANSWERS-Histograms
A(n) _________ shows the distribution of values produced by a process.
- ANSWERS-Histogram
What tool is also known as the "fishbone" diagram? - ANSWERS-Cause
and effect diagram
What tool can be used to show process flow? - ANSWERS-Flow Chart
PDCA/PDSA is also known as the _________. - ANSWERS-Deming or
Shewhart Cycle
END OF
PAGE
1
,OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
A ______________ is just a line graph of data plotted over time. -
ANSWERS-Run Chart
A ______________ provides a way to collect and tally data points at the
locations where the data are generated. The data can be quantitative or
qualitative. - ANSWERS-Check Sheet
Pre-hypothesis, hypothesis, experiment, and evaluation are all parts of
the approach known as the ________ . - ANSWERS-Scientific Method
A _____________ is a visual representation of the sequence of steps and
decisions needed to perform a process. - ANSWERS-Flow Chart
________________ are graphs used to study how data about aspects of a
process change over time, without evaluating them against a broader
context or analysis. - ANSWERS-Run Charts
END OF
PAGE
2
,OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
A _______________ is a visual representation of the path an entity (e.g.,
product, person, material) takes through a production facility or process.
- ANSWERS-Spaghetti Diagram
___________ are commonly set up as a grid allowing for two factors to
be recorded at once. - ANSWERS-Scatter diagram
In the 1920s, the Scientific Method was simplified into the worker-
friendly process we call the ____________ . - ANSWERS-Deming or
Shewhart Cycle
What tool of the seven basic tools is useful for collecting a set of data
points from one or more locations? - ANSWERS-Check Sheet
A _____________ shows on a bar graph which factors are more
significant. - ANSWERS-Pareto Chart
END OF
PAGE
3
, OMGT 5373- QUALITY LATEST
MANAGEMENT
MIDTERM/FINAL
EXAM
A __________ shows the relationship between two factors. -
ANSWERS-Scatter diagram
A ___________ helps show trends or patterns, but cannot tell you if a
process is stable. - ANSWERS-Run Chart
What tool separates the vital few from the trivial many? - ANSWERS-
Pareto Chart
A time chart designed to display signals or warning of special cause
variation is known as a ________________________. - ANSWERS-
Control Chart
N = 75,500
Single Normal Plan
AQL 0.65
Inspection Level I
Sample Letter (J, K, L, or M) [1]
END OF
PAGE
4
