Blended hulpverlening
Blocklandt, 2017.
Inhoud
1
Inholland Alkmaar
, Inleiding..................................................................................................................................................2
Opdracht A: verantwoording 5-fasenmodel...........................................................................................3
Fase 1: warm welkom.........................................................................................................................3
Fase 2: Vraag verhelderen..................................................................................................................3
Fase 3: Gespreksdoel vaststellen........................................................................................................3
Fase 4: gespreksdoel uitwerken..........................................................................................................4
Fase 5: afronden.................................................................................................................................4
Opdracht B. Reflecteren.........................................................................................................................4
Kwaliteiten..........................................................................................................................................4
Aandachtspunten...............................................................................................................................4
Opdracht C. Mijn visie op Blended Hulpverlening..................................................................................4
Literatuurlijst..........................................................................................................................................5
Inleiding
Tijdens de blended hulpverlening hebben we verschillende casussen doorlopen waarbij synchroon
online contact tussen cliënt en hulpverlener centraal stond, vooral via chat- en beeldbelgesprekken,
2
Inholland Alkmaar
Blocklandt, 2017.
Inhoud
1
Inholland Alkmaar
, Inleiding..................................................................................................................................................2
Opdracht A: verantwoording 5-fasenmodel...........................................................................................3
Fase 1: warm welkom.........................................................................................................................3
Fase 2: Vraag verhelderen..................................................................................................................3
Fase 3: Gespreksdoel vaststellen........................................................................................................3
Fase 4: gespreksdoel uitwerken..........................................................................................................4
Fase 5: afronden.................................................................................................................................4
Opdracht B. Reflecteren.........................................................................................................................4
Kwaliteiten..........................................................................................................................................4
Aandachtspunten...............................................................................................................................4
Opdracht C. Mijn visie op Blended Hulpverlening..................................................................................4
Literatuurlijst..........................................................................................................................................5
Inleiding
Tijdens de blended hulpverlening hebben we verschillende casussen doorlopen waarbij synchroon
online contact tussen cliënt en hulpverlener centraal stond, vooral via chat- en beeldbelgesprekken,
2
Inholland Alkmaar
