NCM 119 Exam with complete
solutions latest version
Diversity in the Healthcare Workforce - CORRECT ANSWER-means having a
workforce comprised of multiple races, ages, genders, ethnicities, and
orientations. It refers to when the medical and administrative staff of a healthcare
facility represents a wide range of experiences and background.
1. caring both physically and spiritually for a diverse client population
2. providing a culturally diverse workforce with positive work experiences -
CORRECT ANSWER-Cultural diversity concerns can be viewed from two
perspectives:
cultural competency - CORRECT ANSWER-Espousing diversity in healthcare can
lead to __
cultural competency - CORRECT ANSWER-the ability of healthcare providers to
offer services that meet the unique social, cultural, and linguistic needs of their
patients. In short, the better a patient is represented and understood, the better
they can be treated
Transcultural Nursing Administration - CORRECT ANSWER-refers to the creative
and knowledgeable process of assessing, planning, and making decisions and
policies that will facilitate educational and clinical service goals that take into
account cultural caring values, beliefs, symbols, and lifeways of people of diverse
and similar cultures for beneficial outcomes.
Effective transcultural nursing administration - CORRECT ANSWER-
demonstrates ways of being attentive to different cultural values, beliefs, and
lifeways of people while pursuing desired or necessary goals of an institution or
service system.
•assess and tailor one's decisions, leadership, policies, and actions so that they
reasonably
fit the institution and are not offensive and destructive or in great conflict with
desired
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outcomes.
•must remain aware that there are diverse cultures when serving people such as
the
cultures of nursing, hospitals, medicine, and other disciplines, as well as many
cultures in the community or region in which one functions. - CORRECT
ANSWER-A competent transcultural administrator is expected to:
Comparative transcultural nursing perspectives - CORRECT ANSWER-are
essential in education and clinical services for administrators to use in arriving at
sensitive, meaningful, and effective ways to serve or assist human beings.
• Managing one's own personal thinking and assisting coworkers to think in
innovative ways
•Provide cultural safety to patients by making sure that messages about patient
care are received and understood. This might be accomplished by sitting down
with the staff nurse and analyzing the situation to make sure that understanding
has occurred
•Approach every staff person as an individual when directing a diverse team of
health-care workers. Staff members, like clients, may be diverse in values, beliefs,
and mannerisms. But they do have many things in common. They want to
succeed in their jobs and be
accepted by others (Blank & Slipp, 1994).
•Hold the key to expose the full potential of each person on the staff and should
openly
support the contributions and competencies of staff members from all cultural
groups. Husting (1995) believes that management has a responsibility to address
cultural issues because of the rap - CORRECT ANSWER-Roles of Nurse Leaders
and Managers in Cultural Diversity:
Nurse manager - CORRECT ANSWER-to employ strong cultural competence
initiatives in order to be an effective leader in today's workplace environment.
Cultural competence is illustrated by cultural assessment, planning, and
familiarity with and respect for various traditional healing systems and beliefs.
Time should be taken to get to know and understand one's colleagues, which
facilitates learning about their ethnic and cultural heritages and assists in
building trust and confidence in the leadership and management of the unit.
Planning workshops in cultural sensitivity - CORRECT ANSWER-___ to discuss
issues on cultural diversity can motivate others toward culturally competent
communication and ultimately leads others toward cultural competence in their
own nursing practice. Integrating cultural diversity into the workplace and
successfully organizing teams that include culturally diverse workers are key to
providing effective role models and mentors on the unit. Treating all staff
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