Professional Communication Skills for Nurses
9th Edition by Kathleen Underman Boggs
COMPLETE CHAPTERS 1-26 WITH RATIONALES|
A+ GRADE GUARANTEED
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, Table of contents
PART I: Conceptual Foundations of Interpersonal Relationships and Professional Communication
Skills
1. Theory-Based Perspectives and Contemporary Dynamics
2. Professional Guides for Nursing Communication
3. Clinical Judgment and Ethical Decision Making
4. Clarity and Safety in Communication
PART II: Essential Communication Skills
5. Developing Therapeutic Communication Skills
6. Variation in Communication Styles
7. Intercultural Communication
8. Therapeutic Communication in Groups
PART III: Therapeutic Interpersonal Relationship Skills
9. Self-Concept in Professional Interpersonal Relationships
10. Developing Therapeutic Relationships
11. Bridges and Barriers in Therapeutic Relationships
12. Communicating with Families
13. Resolving Conflicts Between Nurse and Client
PART IV: Communicating to Foster Health Literacy and Health Promotion and Prevention of
Disease Among Diverse Populations
14. Communicating to Encourage Health Literacy and Health Promotion and Prevention of Disease
15. Health Teaching and Coaching
16. Empowerment-Oriented Communication Strategies to Reduce Stress
PART V: Accommodating Clients with Special Communication Needs
17. Communicating with Clients Experiencing Communication Deficits
18. Communicating with Children
19. Communicating with Older Adults
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,20. Communicating with Clients in Crisis bn bn bn bn
21. Communicating with Clients and Families at End of Life bn bn bn bn bn bn bn bn
PART VI: Collaborative and Professional Communication
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22. Role Relationships and Interpersonal Communication
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23. Communicating with Other Health Professionals bn bn bn bn
24. Communicating for Continuity of Care bn bn bn bn
25. Documentation in an Electronic Era bn bn bn bn
26. Communication at the Point of Care: Application of e-Health Technologies bn bn bn bn bn bn bn bn bn
Chapter 1: Theory Based Perspectives and Contemporary Dynamics MULTIP
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LE CHOICE bn
1. When describing nursing to a group of nursing students, the nursing instructor lists all of the following
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characteristics of nursing except
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a. historically nursing is as old as mankind. bn bn bn bn bn bn
b. nursing was originally practiced informally by religious orders dedicated to care of the sick.
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c. nursing was later practiced in the home by female caregivers with no formal education.
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d. nursing has always been identifiable as a distinct occupation.
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CORRECT ANSWER: A bn bn
Historically, nursing is as old as mankind. Originally practiced informally by religious orders dedicated to
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care of the sick and later in the home by female caregivers with no formal education, nursing was not id
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entifiable as a distinct occupation until the 1854 Crimean war. There, Florence Nightingale‘s Notes on N
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ursing introduced the world to the functional roles of professional nursing and the need for formal educat
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ion.
DIF: Cognitive Level: Comprehension bn bn
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Psychosocial Integ
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rity
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, 2. The nursing profession‘s first nurse researcher, who served as an early advocate for high-
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quality care and used statistical data to document the need for handwashing in preventing infection, w
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as
a. Abraham Maslow. bn
b. Martha Rogers. bn
c. Hildegard Peplau. bn
d. Florence Nightingale. bn
CORRECT ANSWER: D bn bn
An early advocate for high-
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quality care, Florence Nightingale‘s use of statistical data to document the need for handwashing in prev
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enting infection marks her as the profession‘s first nurse researcher.
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DIF: Cognitive Level: Knowledge bn bn
REF: p. 1 TOP: Step of the Nursing Process: All phases MSC: Client Needs: Manageme
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nt of Carebn bn
3. Today, professional nursing education begins at the
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a. undergraduate level. bn
b. graduate level. bn
c. advanced practice level. bn bn
d. administrative level. bn
CORRECT ANSWER: A bn bn
Today, professional nursing education begins at the undergraduate level, with a growing number of nurses
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choosing graduate studies to support differentiated practice roles and/or research opportunities. Nurses ar
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e prepared to function as advanced practice nurse practitioners, administrators, and educators.
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DIF: b n b n Cognitive Level: Comprehension bn bn
REF: p. 2 TOP: Step of the Nursing Process: All phases
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n MSC: Client Needs: Management of Care
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4. Nursing‘s metaparadigm, or worldview, distinguishes the nursing profession from other disciplines and
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emphasizes its unique functional characteristics. The four key concepts that form the foundation for all n
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