Mt. Hood Community College: BA205 - Final SU25 | Answered Correctly | 100% Updated 2025/26.

QUESTION 1 **An applicant tracking systems (ATS) is most likely to select your résumé if it focuses on a dates. . b adjectives. . c verbs. . d nouns. . QUESTION 2 When you write a purpose statement for a report, you should use action verbs. True False QUESTION 3 Saying words correctly and clearly with the accepted sounds and accented syllables reflects a proper pronunciation. . b pitch. . c rate. . d vocal quality. . QUESTION 4 *You are just graduating from college and have little employment experience. What would be the best résumé style to use? a Chronological résumé . b Video résumé . BA205- Business communications SU25 Mt. Hood Community College, Oregon Chapters 9 through 14.c Functional résumé . d Infographic résumé . QUESTION 5 **Virtual teams have greater autonomy than co-located teams and require members who are more selfreliant. True False QUESTION 6 Progress reports should include a any background information if it gives the reader a better perspective. . b the purpose and nature of the project in the opening of the report. . c an explanation of the work currently in progress, including names, activities, methods used, and . locations. d A progress report should include all these elements. . QUESTION 7 Many businesses have established protocol procedures or policies to enforce civility. True False QUESTION 8 Proofreading a résumé is important because a résumé must be perfect. True FalseQUESTION 9 Which of the following would help an individual assess his or her employment qualifications? a Do I speak, write, or understand another language? . b How would you describe the perfect job, boss, and coworkers? . c Would you like to work for someone else or be your own boss? . d Do you enjoy working with people, data, or things? . QUESTION 10 Although formal reports are similar to formal proposals, a primary difference is that a formal reports represent the end product of thorough research and data analysis. . b formal reports are organized indirectly. . c formal reports are longer than formal proposals. . d formal reports use a more conversational tone. . QUESTION 11 **Theresa decides to follow up with an employer a few days after her interview. Which communication channel is safest for her to use if she does not want to appear too intrusive? a Twitter . b Office visit . c E-mail . d Phone . QUESTION 12 **Webinars and podcasts are not considered types of business presentations because the audience may not be able to see the speaker. True FalseQUESTION 13 Many job seekers today use social networking sites like Facebook and LinkedIn to network and to find positions. True False QUESTION 14 The biggest error most applicants make when writing a cover message is a forgetting to enclose their résumé. . b not asking for the interview. . c misspelling the receiver's name or the company's name. . d making the letter too generic. . QUESTION 15 What is the purpose of a letter or memo of transmittal? a To announce the topic of the report . b To introduce the writer of the report . c To designate the parts of the report . d To provide a list of sources used within the report . QUESTION 16 Surveys provide the richest, most accurate firsthand information. True False QUESTION 17 **First-person pronouns and contractions are acceptable in business reports.True False QUESTION 18 You can decide what qualifications you possess and how you can prove them by asking yourself What evidence can I offer that I am a self-starter or a leader? True False QUESTION 19 **Justification/recommendation reports are sometimes called a yardstick reports. . b feasibility reports. . c internal proposals. . d executive summaries. . QUESTION 20 **Your content, not what you know about the audience, should determine the organization of your presentation. True False QUESTION 21 A resignation letter typically includes a two-week notice. However, if you hold a management position, you should provide your employer a longer notice. TrueFalse QUESTION 22 Some of today's employers often use applicant tracking software to sort and evaluate résumés. Which of these steps will maximize the "hits" your résumé receives from this kind of software? a Avoid abbreviations and acronyms, especially those related to the job title. . b Focus on nouns that describe your skills and qualifications. . c Include a keyword summary that highlights your qualifications and experiences. . d Describe your experience, education, and qualifications in general terms. . QUESTION 23 Opinions on the use of a career objective are mixed. Which of the following is the best reason for candidates to add a career objective to their résumés? a An objective shows flexibility and indicates that a candidate is adaptable and willing to change to . suit the employer's needs. b The primary goal of an objective is to make the recruiter's life easier by quickly classifying the . résumé, which means the applicant is more likely to be hired. c An objective can rapidly disqualify a candidate if the stated objective does not match a company's . job description. d An objective can tell the prospective employer that this candidate is sure about what he or she wants . to do. QUESTION 24 *Sondra works for a development firm and must explain to a customer the results of a year-long study of potential sites for new stores. In what format should she develop this report? a Preprinted form . b Manuscript format . c Letter format . d Memo or e-mail format . QUESTION 25 A résumé should include personal data (birth date, health, height, weight, and sometimes a photograph) to help the recruiter finalize his or her decision.True False QUESTION 26 The minutes of a meeting should identify the names of individuals present and absent. True False QUESTION 27 Speakers should avoid "uptalk" in the workplace because it makes them appear weak and tentative. True False QUESTION 28 Which of the following is the best advice about the use of direct quotations in a report? a If you use a direct quotation, don't dilute its impact by summarizing it or introducing it in your own . words. b Place the direct quotation in quotation marks, but change a few words to show you have your own . ideas. c Avoid using any direct quotations in a report. . d Beware of overusing quotations because you may appear as if you have no ideas of your own. . QUESTION 29 Which of the following statements about professionalism in the workplace is most accurate? a More organizations are establishing procedures or policies to encourage professionalism. . b Unprofessional behavior affects only the individual who displays it. . c Employees need to exhibit professional behavior only when working at their desks. . d You exhibit professional behavior only through nonverbal actions such as dressing appropriately or . maintaining eye contact with others.QUESTION 30 If a company is conducting a panel interview, a job candidate should establish eye contact with only the person who asked the question. True False QUESTION 31 **Lisa works for a nonprofit agency seeking funding for a community project. What type of proposal is she likely to write to the local foundation that supports the same cause within the community? a A purchase request . b A grant request . c An RFP . d An internal request . QUESTION 32 Primary data result from reading what others have experienced or observed and recorded. True False QUESTION 33 Pie charts are an effective visual to demonstrate a procedure. True False QUESTION 34 If you must turn down a job offer, employment experts suggest you should send the employer a lettera . declining the position and offering assistance finding your replacement. b specifying personal reasons for your decision. . c declining the offer, providing a thorough explanation of the reasons for declining, and expanding on . your qualifications for a new position. d thanking the employer for the offer and briefly declining the position. . QUESTION 35 Braden is preparing several success stories prior to his job interview for a sales representative position. Which of the following scenarios would result in the best success story for this position? a A story about working as part of a team in college to prepare a classroom presentation about a . company's history b A story about volunteering for a local food bank over the holidays . c A story about a lemonade stand that Braden ran when he was a child . d A story about developing a new sales technique that increased his customer sales by 30 percent over . a six-month period QUESTION 36 **Traditional job search techniques are no longer useful in today's market. True False QUESTION 37 Which of the following is a talking heading? a Savings . b Cost Savings . c IT Outsourcing . d Projected Cost Savings for IT Outsourcing . QUESTION 38 Reports that provide data or findings, analyses, and conclusions area . progress reports. b summaries. . c analytical reports. . d informational reports. . QUESTION 39 **Because many companies now use social networking sites to screen job candidates, you should do each of the following except a remove yourself from all groups or fan pages. . b make your personal social networking pages available to anyone who wishes to view them. . c remove any photos, content, and links that could make you look unprofessional. . d discuss your current job and your search frequently on social media so that friends and family will . know. QUESTION 40 **Providing distractions is viewed as an effective technique to deal with group differences. True False