Exam Questions and CORRECT Answers
What are the stages of group development? - CORRECT ANSWER - Forming; Storming;
Norming; Performing; Adjourning
What is forming? - CORRECT ANSWER - team goals, strategy, ground rules
What is storming? - CORRECT ANSWER - most critical, can have conflict, start to
communicate feelings
What is norming? - CORRECT ANSWER - team identity, work together
What is performing? - CORRECT ANSWER - open and trusting, flexibility
What is adjourning? - CORRECT ANSWER - recognize, contributions, assess success
What is the punctuated equilibrium model of group development? - CORRECT
ANSWER - Groups often more forward during bursts of change after long periods w/out
change
What are SMART goals? - CORRECT ANSWER - Specific, Measurable, Achievable,
Relevant, Time-bound
What is Specific? - CORRECT ANSWER - What do you want to accomplish?
What is Measurable? - CORRECT ANSWER - -How will you know the goal is
accomplish? -How much? How many? What counts? -Progress should be easy to track
, What is Achievable? - CORRECT ANSWER - -Best goals are challenging, but achievable
-Can I accomplish this goal? Do I have the resources?
What is Relevant? - CORRECT ANSWER - -Why are you doing this? -Is it worthwhile? -
Is this the right time?
What is Time-bound? - CORRECT ANSWER - -Has a defined start and end date
Why are task and social behaviors important for teams? - CORRECT ANSWER - makes a
productive team, self-identity positive = success
What is the ultimate goal of all organizations? - CORRECT ANSWER - Survival, keep the
cycle going
Boardroom - CORRECT ANSWER - + comfortable, clear leader, -participants may not be
equal
Square - CORRECT ANSWER - + everyone has space and looks equal
U-Shape - CORRECT ANSWER - + see each other, participants are equal, - right and left
may not be seen
Clusters - CORRECT ANSWER - + small groups, social, teaching, - hard to do group
work (backs)
Classroom - CORRECT ANSWER - + giving and receiving info, take notes, - one way
info flow
Auditorium - CORRECT ANSWER - + lectures and receiving info, -one way info flow