CERTIFIED TRAVEL AGENT 2025
QUESTIONS AND ANSWERS.
1. The first step in a face-to-face credit card transaction is to -correct answer -
check that the credit card security features indicate that the card is
legitimate.
2. If you are able to get a credit card imprint and check the signature, it's not
necessary to check other information on the card. -correct answer - False
3. When accepting a credit card payment over the telephone from a client, -
correct answer - None of the above,require that the client come in to the
agency to give an imprint of the card if this is a first-time transaction.,don't
worry too much if the client can't give you all the information because you
can get it later., you don't need to send a written statement if the client
seems to understand the conditions.
4. A Canadian tour that includes towns such as Yarmouth, Halifax, and
Charlottetown is said to be part of which itinerary? -correct answer -
Canadian Maritime
5. The cities of Nanjing and Chongqing are often included on a "Golden
Route" itinerary of China. -correct answer - False
,6. Starting in Berlin, which city would not be included in a ten-day self-drive
itinerary visiting the capitals and major sights of eastern Europe -correct
answer - Moscow
7. After you qualify the client and conduct destination research, your next step
when planning itineraries is to -correct answer - book arrival and return air
or
8. The three major regions in Africa popular for independent travel are Egypt,
South Africa, and the two countries of ______ and _______ for safari
itineraries. -correct answer - Kenya and Tanzania
9. A hub-and-spoke surface routing is effective when planning itineraries in
areas where major cities and points of interest are spread out. -correct
answer - False
10. When you are planning a self-drive itinerary, a good rule of thumb is to
restrict the amount of driving to no more than how many miles? -correct
answer - 150 miles per day
11. Morocco is often included in itineraries through Iberia. -correct answer -
True
, 12. PRIDE stands for five important guidelines when planning itineraries: pace,
routing, interest, details, and energy. -correct answer - True
13. An advantage of an open-jaw surface routing (as opposed to a circle trip) is
to enable the traveler to visit places located far apart within a short time. -
correct answer - True
14. Which of the following is the first thing you should do when selling an all-
inclusive vacation? -correct answer - Determine the customer's
characteristics and needs.
15. The quality of accommodations and dining is typically compromised to
compensate for the all-inclusive price. -correct answer - False
16. The basic all-inclusive price may not always include: -correct answer -
Transfers
17. The channels through which you've chosen to distribute your special interest
travel product describe which aspect of your marketing strategy? -correct
answer - Place
18. A marketing plan for a special interest travel business should include a
description of the target audience. -correct answer - True
QUESTIONS AND ANSWERS.
1. The first step in a face-to-face credit card transaction is to -correct answer -
check that the credit card security features indicate that the card is
legitimate.
2. If you are able to get a credit card imprint and check the signature, it's not
necessary to check other information on the card. -correct answer - False
3. When accepting a credit card payment over the telephone from a client, -
correct answer - None of the above,require that the client come in to the
agency to give an imprint of the card if this is a first-time transaction.,don't
worry too much if the client can't give you all the information because you
can get it later., you don't need to send a written statement if the client
seems to understand the conditions.
4. A Canadian tour that includes towns such as Yarmouth, Halifax, and
Charlottetown is said to be part of which itinerary? -correct answer -
Canadian Maritime
5. The cities of Nanjing and Chongqing are often included on a "Golden
Route" itinerary of China. -correct answer - False
,6. Starting in Berlin, which city would not be included in a ten-day self-drive
itinerary visiting the capitals and major sights of eastern Europe -correct
answer - Moscow
7. After you qualify the client and conduct destination research, your next step
when planning itineraries is to -correct answer - book arrival and return air
or
8. The three major regions in Africa popular for independent travel are Egypt,
South Africa, and the two countries of ______ and _______ for safari
itineraries. -correct answer - Kenya and Tanzania
9. A hub-and-spoke surface routing is effective when planning itineraries in
areas where major cities and points of interest are spread out. -correct
answer - False
10. When you are planning a self-drive itinerary, a good rule of thumb is to
restrict the amount of driving to no more than how many miles? -correct
answer - 150 miles per day
11. Morocco is often included in itineraries through Iberia. -correct answer -
True
, 12. PRIDE stands for five important guidelines when planning itineraries: pace,
routing, interest, details, and energy. -correct answer - True
13. An advantage of an open-jaw surface routing (as opposed to a circle trip) is
to enable the traveler to visit places located far apart within a short time. -
correct answer - True
14. Which of the following is the first thing you should do when selling an all-
inclusive vacation? -correct answer - Determine the customer's
characteristics and needs.
15. The quality of accommodations and dining is typically compromised to
compensate for the all-inclusive price. -correct answer - False
16. The basic all-inclusive price may not always include: -correct answer -
Transfers
17. The channels through which you've chosen to distribute your special interest
travel product describe which aspect of your marketing strategy? -correct
answer - Place
18. A marketing plan for a special interest travel business should include a
description of the target audience. -correct answer - True
