STUDIES
3 CH 1 : BUSI
7 CH 2 : ORGAN
10 CH 3 : CON
11 CH 4 : HUM
, BUSINESS
(always fill in on
CURRENT AFFAIRS: day of exam)
inflation rate:
Unemployment rate:
Interest rate:
VAT:
Petrol price:
ACRON
BBBEEE: broad based black economic empow
SWOT: strengths, weaknesses, opportunities, t
PESTLE: Political, economic, ethical, social, tec
CSR: corporate social responsibility
R&D: research and development
EPOSSE: electronic point of sales scanning eq
ROI: return on investment
BSC: balanced score card
TQM: total quality management
Addres
SCM: supply chain management Topic:
, BUSINESS
CHAPTER 1
ENVIRONMENTS
micro
internal
environmental
scanning:
externnal market
macro
Micro env
→ internal busin
TOOLS TO INVESTIGATE:
→ environmental scanning
→ SWOT analysis
→
→ resource-based analysis
th
→ value-chain analysis
1.id
VALUE CHAIN ANALYSIS: 2. is
, BUSINESS
CHAPTER 1
ENVIRONMENTS
Micro env
financial
→ need to make sure the business is co
1.INCOME STATEMENT:
→ state of comprehensive income
→ shows all income and expenses
→ gross and net profit/loss
→ cash flow vs profit
→ cash flow is the net amount of
cash and cash-equivalents moving
into and out of a business.
→ profit is a financial gain, especially
the difference between the amount li
earned and the amount spent in →
buying, operating, or producing d