ESB PRACTICE EXAM 1 2025
QUESTIONS AND ANSWERS
A law was passed increasing the minimum wage by 30%. The owner of a small landscaping
business must now pay all of her laborers 30% higher wages.
What is the minimum amount the owner must now charge customers for labor to balance her
increased operational expenses?
Note: Disregard associated increases in taxes, such as FICA. - ANS -30%
You've been asked to classify several businesses as either B2B or B2C
For each business, select B2B or B2C. - ANS B2B
-Wholesale flooring distributor
-Purchases requiring a tax exemption certificate
B2C
-Chain of local grocery stores
-Motorcycle repair shop
Your company manufactures 72 hr. emergency kits and sells them for a low profit margin. You
want to expand your customer base to increase your sales volume, but you have a limited
budget.
What marketing method would be the best choice? - ANS -Social Media
For each statement about Product Quality Control Testing, select True or False. - ANS True
1
Page
-Refine quality measures as
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, needed to increase the level of
satisfaction with your product.
-Establish the method to use for
testing product quality.
-Determine what standards
have to be met based on the
product and industry.
False
-Review the results of a
competitors quality assurance
testing
-Don't spend money on Product
Quality Control Testing unless
more than 10% of customers
complain.
Which two ways can Customer Service and Support affect sales? (Choose two) - ANS -More
sales through customer..
-Increased sales through..
Which two are benefits of equity funding? (Choose two) - ANS -Can be used to raise
working..
-Investors do not get paid..
You are a technical trainer. You teach online courses to help workers more efficiently use
Microsoft Office applications.
2
Page
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QUESTIONS AND ANSWERS
A law was passed increasing the minimum wage by 30%. The owner of a small landscaping
business must now pay all of her laborers 30% higher wages.
What is the minimum amount the owner must now charge customers for labor to balance her
increased operational expenses?
Note: Disregard associated increases in taxes, such as FICA. - ANS -30%
You've been asked to classify several businesses as either B2B or B2C
For each business, select B2B or B2C. - ANS B2B
-Wholesale flooring distributor
-Purchases requiring a tax exemption certificate
B2C
-Chain of local grocery stores
-Motorcycle repair shop
Your company manufactures 72 hr. emergency kits and sells them for a low profit margin. You
want to expand your customer base to increase your sales volume, but you have a limited
budget.
What marketing method would be the best choice? - ANS -Social Media
For each statement about Product Quality Control Testing, select True or False. - ANS True
1
Page
-Refine quality measures as
@COPYRIGHT FYNDLAY 2025/2026
, needed to increase the level of
satisfaction with your product.
-Establish the method to use for
testing product quality.
-Determine what standards
have to be met based on the
product and industry.
False
-Review the results of a
competitors quality assurance
testing
-Don't spend money on Product
Quality Control Testing unless
more than 10% of customers
complain.
Which two ways can Customer Service and Support affect sales? (Choose two) - ANS -More
sales through customer..
-Increased sales through..
Which two are benefits of equity funding? (Choose two) - ANS -Can be used to raise
working..
-Investors do not get paid..
You are a technical trainer. You teach online courses to help workers more efficiently use
Microsoft Office applications.
2
Page
@COPYRIGHT FYNDLAY 2025/2026
