Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
Benchmarking - ANSWER -the process of perceptions of P&R department & its resources
comparing an organization's practices and
technologies with those of other companies
Conflicting management strategies: There is an
ongoing struggle in Parks and Recreation
Rules - ANSWER -Specific; direct between these two things: - ANSWER -
participants and employees to act in a prescribed Conservation and development
manner
"No flying of model aircrafts behind zero line, no
Policies - ANSWER -broad and open to aerobatics or high-speed passes" are examples
interpretation. Based on circumstances, set of: - ANSWER -Rules
direction.
"Model aircrafts/boats shall be allowed only by
Anti-discrimination is an example of a - permit issued by Parks and Recreation Director"
ANSWER -policy is an example of a: - ANSWER -Policy
Procedures - ANSWER -Chronological "To obtain a permit, first call the Parks and
sequence of activities; define steps for Recreation Director, then pay permit fees and
implementation. Outlined in operations manuals. submit application" is an example of a -
A process for completing a task. ANSWER -Procedure
A public Parks and Recreation agency's services Comprehensive Plan - ANSWER -Identifies
are divided into three categories: - short and long-term priorities for P&R
ANSWER -Parks, programs, and facilities department, includes agency's goals and policies,
identification of deficiencies, inventories, and
developed standards for Parks
It is the PRP's responsibility to ensure that the
public has the opportunity to (3 things) -
ANSWER -1. Participate in quality rec Master Plan - ANSWER -Subsets of
programs, 2. enjoy attractive parks, 3. Ensure comprehensive plan; focuses on physical
that facilities are effective and safe resources and development. Typically updated
every 10 years. Driven by data.
Evaluations - ANSWER -Explain the value
of the expenditures of the services and explain Strategic Plan - ANSWER -Development or
that services are meeting community needs revision of mission and vision; action plan for
achieving goals and objectives. Based on data
analysis that provides insight to trends in
Needs assessment - ANSWER -provides agency's internal & external environments
feedback on community attitudes, opinions, and
,Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
Maintain area so it is safe
ADA act of 1992 requires... - ANSWER -- Maximum level: Maximum occupant safety and
that physical alterations to public comfort & a sensation of well-being
accommodations must be made to accommodate
people w/ disabilities to the maximum extent
feasible Routine Maintenance - ANSWER -Preserve
-Facilities built or modified after 1992 must be or improve the appearance of a facility or
compliant equipment. Less frequent than housekeeping
-Remove architectural barriers activities, vary by season and user preference.
-Communication barriers must be removed May be completed on a fixed time schedule- not
(braille signs, visually impaired) urgent.
What is the order of priorities for ADA barrier Examples of routine maintenance include... -
removal recommended by the Department of ANSWER -Stripping/waxing floors, painting
Justice? - ANSWER -1. Access for those walls, cleaning fixtures, adjusting doors
with disabilities ("get through the door")
2. Access to areas where programs and services
are offered Work order - ANSWER -a form
3. Access to restrooms, drinking fountains, & memorandum requesting that specific
telephone when facilities are open maintenance services be performed. Usually
4. Every individual should have the ability to initiated by the PRP, on-site maintenance
benefit from services workers, or facility users.
Customer expectations - ANSWER -Based Landscaping maintenance can...W -
on the image/reputation of the agency, prior ANSWER -enhance attractiveness, invite
experiences with the agency, users, channel traffic, contribute to safety, and
marketing/promotional material related to the disguise unattractive areas. Landscaping should
agency, and word-of-mouth feedback from others support, not dictate program efforts.
PRP must be aware of regulatory policies RFP (Request for Proposal) - ANSWER -A
affecting the agency from the following document that is sent out to potential vendors
organizations (5) - ANSWER -1. OSHA requesting them to provide a proposal on a
2. EPA product or service. Develop a scope of the
3. EEOC (Equal Employment Opportunity project, obtain bids, identify a contractor,
Commission) supervise project to agency standards.
4. FDA
5. NLRB (National Labor Relations Board)
Preventative Maintenance - ANSWER -a
program of regular inspections and care to avert
What are the minimum and maximum levels of potential problems. Prolongs the life of equipment
maintenance standards for Parks and and improves organizational efficiency by
Recreation? - ANSWER -Minimum level:
,Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
avoiding downtime due to inoperable equipment. when two or more partners come together to
create an entirely new entity.
What is the difference between a credit card and
a P-card? - ANSWER -Credit cards can Marketing Mix: Product - ANSWER -
carry over a balance, P-cards must be paid off at Services and facilities offered to the public.
the end of the month. Monthly use fees and Product is adapted to meet the needs of specific
interest charges are higher on credit cards. groups. Ex: Tee ball for kids, Fast-pitch softball
for teens, Slow-pitch softball for adults
What is the difference between a standard and
blanket P.O.? - ANSWER -Standard P.O.s Marketing Mix: Price - ANSWER -Can have
are used for a one-time delivery of goods and/or major impact on participation. Too high of price
services and are paid-in-full once purchase is may not be affordable for most people, too low
complete. Blanket P.O.s are used for small, creates a low perceived value.
continuous purchases, and the agency is billed
once per month (ex: maintenance staff would use
one at a hardware store). Marketing Mix: Place - ANSWER -
Distribution of products. Includes accessibility of
programs and the facilities where they are
Market - ANSWER -the set of actual and offered, including how close the place is to where
potential buyers of a product or service who have people live and work, atmosphere, geographic
similar characteristics and are wiling and able to area, population density. Also includes day of
spend money or exchange other resources to week, time, and format of program.
obtain a product.
Marketing Mix: Promotion - ANSWER -
Marketing Mix (4 P's) - ANSWER -Product, Means of communicating the value of a product.
Price, Place, Promotion Done through the promotions mix.
Collaboration - ANSWER -short-term Market Segmentation - ANSWER -The
relationship, lasts until a problem is solved process of subdividing a larger heterogeneous
market into small homogeneous markets that are
more similar in the media they are exposed to,
Alliance - ANSWER -Requires a high level their product wants, and how they will respond to
of commitment between organizations, as well as the marketing mix.
the sharing of authority and decision making. Ex:
Two neighboring park depts planning and
implementing a combined Halloween event Four variables for market segmentation -
ANSWER -1. Demographics (income, age,
race, sexual orientation),
Partnership - ANSWER -Strongest 2. Geography (travel time and proximity),
relationship between organizations. Formed 3. Psychographics (values, attitudes, and beliefs
, Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
such as lifestyle or social class),
4. Behaviors (skill level and product loyalty).
What are the 7 approaches to educating the
public about the benefits of Parks and Recreation
Target Marketing - ANSWER -Markets the services? - ANSWER -1. Formulate a
agency chooses to focus on for a particular position statement
product (ex: story time = families with 2. Listen to elected officials as they talk about the
elementary-age children). city and its problems
3. Find research/scientific evidence that supports
what parks and recreation does
Theme - ANSWER -The concept that 4. Select no more than 3 issues to help you
drives a program's design and marketing demonstrate the value of P&R
5. Be consistent and persistent about getting the
message out.
Job analysis - ANSWER -provides a 6. Offer testimonial evidence that P&R services
foundation for the job description. help the community and its members.
7. Use cost/benefit analyses. Ex: Use cost per
resident vs. total cost ($1.25 per person vs. 1
What aspects of parks and recreation provide the million dollars total)
most community-wide benefits? -
ANSWER -Parks and natural areas,
What is the purpose of a Friends group? -
followed by facilities and programs
ANSWER -To solicit public support on the
agency's behalf. Support parks & rec agencies
through activities such as fundraising, providing
Individual benefits of parks - ANSWER -
volunteers, working on projects, and supporting
experienced by those who directly participate in
the agency in achieving its mission and goals.
an activity
Most Friends groups are what type of
Community benefits of parks - ANSWER -
organization (tax-wise)? - ANSWER -
betterment of the community at large, not just
501(c)3 tax-exempt nonprofit
those who participate in programs. Ex: Living
near a park increases property values
What are 5 ways to collect public input regarding
What aspects of parks and recreation provide the policies? - ANSWER -Public meetings,
focus groups, Citizen Advisory Groups, Surveys,
most individual benefits? - ANSWER -
and Referendums
Programs and facilities
What are the three purposes of public meetings?
Positioning - ANSWER -the process of
- ANSWER -1. Inform the public of specific
establishing and maintaining a positive image of
items or changes
the agency in the minds of the community and
2. Consult the public on issues or to garner
elected officials.
reactions to items such as policy changes
with Verified Answers Graded A+
Benchmarking - ANSWER -the process of perceptions of P&R department & its resources
comparing an organization's practices and
technologies with those of other companies
Conflicting management strategies: There is an
ongoing struggle in Parks and Recreation
Rules - ANSWER -Specific; direct between these two things: - ANSWER -
participants and employees to act in a prescribed Conservation and development
manner
"No flying of model aircrafts behind zero line, no
Policies - ANSWER -broad and open to aerobatics or high-speed passes" are examples
interpretation. Based on circumstances, set of: - ANSWER -Rules
direction.
"Model aircrafts/boats shall be allowed only by
Anti-discrimination is an example of a - permit issued by Parks and Recreation Director"
ANSWER -policy is an example of a: - ANSWER -Policy
Procedures - ANSWER -Chronological "To obtain a permit, first call the Parks and
sequence of activities; define steps for Recreation Director, then pay permit fees and
implementation. Outlined in operations manuals. submit application" is an example of a -
A process for completing a task. ANSWER -Procedure
A public Parks and Recreation agency's services Comprehensive Plan - ANSWER -Identifies
are divided into three categories: - short and long-term priorities for P&R
ANSWER -Parks, programs, and facilities department, includes agency's goals and policies,
identification of deficiencies, inventories, and
developed standards for Parks
It is the PRP's responsibility to ensure that the
public has the opportunity to (3 things) -
ANSWER -1. Participate in quality rec Master Plan - ANSWER -Subsets of
programs, 2. enjoy attractive parks, 3. Ensure comprehensive plan; focuses on physical
that facilities are effective and safe resources and development. Typically updated
every 10 years. Driven by data.
Evaluations - ANSWER -Explain the value
of the expenditures of the services and explain Strategic Plan - ANSWER -Development or
that services are meeting community needs revision of mission and vision; action plan for
achieving goals and objectives. Based on data
analysis that provides insight to trends in
Needs assessment - ANSWER -provides agency's internal & external environments
feedback on community attitudes, opinions, and
,Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
Maintain area so it is safe
ADA act of 1992 requires... - ANSWER -- Maximum level: Maximum occupant safety and
that physical alterations to public comfort & a sensation of well-being
accommodations must be made to accommodate
people w/ disabilities to the maximum extent
feasible Routine Maintenance - ANSWER -Preserve
-Facilities built or modified after 1992 must be or improve the appearance of a facility or
compliant equipment. Less frequent than housekeeping
-Remove architectural barriers activities, vary by season and user preference.
-Communication barriers must be removed May be completed on a fixed time schedule- not
(braille signs, visually impaired) urgent.
What is the order of priorities for ADA barrier Examples of routine maintenance include... -
removal recommended by the Department of ANSWER -Stripping/waxing floors, painting
Justice? - ANSWER -1. Access for those walls, cleaning fixtures, adjusting doors
with disabilities ("get through the door")
2. Access to areas where programs and services
are offered Work order - ANSWER -a form
3. Access to restrooms, drinking fountains, & memorandum requesting that specific
telephone when facilities are open maintenance services be performed. Usually
4. Every individual should have the ability to initiated by the PRP, on-site maintenance
benefit from services workers, or facility users.
Customer expectations - ANSWER -Based Landscaping maintenance can...W -
on the image/reputation of the agency, prior ANSWER -enhance attractiveness, invite
experiences with the agency, users, channel traffic, contribute to safety, and
marketing/promotional material related to the disguise unattractive areas. Landscaping should
agency, and word-of-mouth feedback from others support, not dictate program efforts.
PRP must be aware of regulatory policies RFP (Request for Proposal) - ANSWER -A
affecting the agency from the following document that is sent out to potential vendors
organizations (5) - ANSWER -1. OSHA requesting them to provide a proposal on a
2. EPA product or service. Develop a scope of the
3. EEOC (Equal Employment Opportunity project, obtain bids, identify a contractor,
Commission) supervise project to agency standards.
4. FDA
5. NLRB (National Labor Relations Board)
Preventative Maintenance - ANSWER -a
program of regular inspections and care to avert
What are the minimum and maximum levels of potential problems. Prolongs the life of equipment
maintenance standards for Parks and and improves organizational efficiency by
Recreation? - ANSWER -Minimum level:
,Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
avoiding downtime due to inoperable equipment. when two or more partners come together to
create an entirely new entity.
What is the difference between a credit card and
a P-card? - ANSWER -Credit cards can Marketing Mix: Product - ANSWER -
carry over a balance, P-cards must be paid off at Services and facilities offered to the public.
the end of the month. Monthly use fees and Product is adapted to meet the needs of specific
interest charges are higher on credit cards. groups. Ex: Tee ball for kids, Fast-pitch softball
for teens, Slow-pitch softball for adults
What is the difference between a standard and
blanket P.O.? - ANSWER -Standard P.O.s Marketing Mix: Price - ANSWER -Can have
are used for a one-time delivery of goods and/or major impact on participation. Too high of price
services and are paid-in-full once purchase is may not be affordable for most people, too low
complete. Blanket P.O.s are used for small, creates a low perceived value.
continuous purchases, and the agency is billed
once per month (ex: maintenance staff would use
one at a hardware store). Marketing Mix: Place - ANSWER -
Distribution of products. Includes accessibility of
programs and the facilities where they are
Market - ANSWER -the set of actual and offered, including how close the place is to where
potential buyers of a product or service who have people live and work, atmosphere, geographic
similar characteristics and are wiling and able to area, population density. Also includes day of
spend money or exchange other resources to week, time, and format of program.
obtain a product.
Marketing Mix: Promotion - ANSWER -
Marketing Mix (4 P's) - ANSWER -Product, Means of communicating the value of a product.
Price, Place, Promotion Done through the promotions mix.
Collaboration - ANSWER -short-term Market Segmentation - ANSWER -The
relationship, lasts until a problem is solved process of subdividing a larger heterogeneous
market into small homogeneous markets that are
more similar in the media they are exposed to,
Alliance - ANSWER -Requires a high level their product wants, and how they will respond to
of commitment between organizations, as well as the marketing mix.
the sharing of authority and decision making. Ex:
Two neighboring park depts planning and
implementing a combined Halloween event Four variables for market segmentation -
ANSWER -1. Demographics (income, age,
race, sexual orientation),
Partnership - ANSWER -Strongest 2. Geography (travel time and proximity),
relationship between organizations. Formed 3. Psychographics (values, attitudes, and beliefs
, Certified Parks and Recreation Professional (CPRP) Exam Questions
with Verified Answers Graded A+
such as lifestyle or social class),
4. Behaviors (skill level and product loyalty).
What are the 7 approaches to educating the
public about the benefits of Parks and Recreation
Target Marketing - ANSWER -Markets the services? - ANSWER -1. Formulate a
agency chooses to focus on for a particular position statement
product (ex: story time = families with 2. Listen to elected officials as they talk about the
elementary-age children). city and its problems
3. Find research/scientific evidence that supports
what parks and recreation does
Theme - ANSWER -The concept that 4. Select no more than 3 issues to help you
drives a program's design and marketing demonstrate the value of P&R
5. Be consistent and persistent about getting the
message out.
Job analysis - ANSWER -provides a 6. Offer testimonial evidence that P&R services
foundation for the job description. help the community and its members.
7. Use cost/benefit analyses. Ex: Use cost per
resident vs. total cost ($1.25 per person vs. 1
What aspects of parks and recreation provide the million dollars total)
most community-wide benefits? -
ANSWER -Parks and natural areas,
What is the purpose of a Friends group? -
followed by facilities and programs
ANSWER -To solicit public support on the
agency's behalf. Support parks & rec agencies
through activities such as fundraising, providing
Individual benefits of parks - ANSWER -
volunteers, working on projects, and supporting
experienced by those who directly participate in
the agency in achieving its mission and goals.
an activity
Most Friends groups are what type of
Community benefits of parks - ANSWER -
organization (tax-wise)? - ANSWER -
betterment of the community at large, not just
501(c)3 tax-exempt nonprofit
those who participate in programs. Ex: Living
near a park increases property values
What are 5 ways to collect public input regarding
What aspects of parks and recreation provide the policies? - ANSWER -Public meetings,
focus groups, Citizen Advisory Groups, Surveys,
most individual benefits? - ANSWER -
and Referendums
Programs and facilities
What are the three purposes of public meetings?
Positioning - ANSWER -the process of
- ANSWER -1. Inform the public of specific
establishing and maintaining a positive image of
items or changes
the agency in the minds of the community and
2. Consult the public on issues or to garner
elected officials.
reactions to items such as policy changes
