ACTUAL Exam Questions and CORRECT
Answers
For which of the following patients must the medical assistant verify insurance coverage every
time the patient visits the office? - CORRECT ANSWER - Patients with Medicaid
The medical record noted, "the patient underwent surgery and was found to have no evidence of
metastasis." The statement indicates that the: - CORRECT ANSWER - Disease has not
spread to another organ
How should the medical assistant protect patient confidentiality When photocopying a patient's
medical record to send to another healthcare facility? - CORRECT ANSWER - Check for
assigned authorization for release of information
Which of the following information must always be completed on the insurance claim? -
CORRECT ANSWER - If the physician accepts assignment of benefits
Which method is most commonly used to submit insurance forms? - CORRECT
ANSWER - Electronically submitted forms
The word part attached to the beginning of a word route is the? - CORRECT ANSWER -
Prefix
What is a patient surname? - CORRECT ANSWER - Last name
What insurance plan provides care for low income individuals and children? - CORRECT
ANSWER - Medicaid
Under a managed-care plan, what is the fixed amount of money that a patient is required to pay
each time he or she receives treatment? - CORRECT ANSWER - Copayment
, What is it called when the office accepts payments directly from the insurance company? -
CORRECT ANSWER - Assignment of benefits
What should be attached to the chart for each patient who is going to be seen that day in the
office? - CORRECT ANSWER - Charge slip
What coding system is used by the centers for Medicare and Medicaid services for services and
equipment that are not usually covered by ordinary health insurance? - CORRECT
ANSWER - HCPCS Level ll
What type of number is usually used to identify the physician who provided each service of an
insurance claim form? - CORRECT ANSWER - NPI number
What is a frequent reason for an insurance claim to be rejected? - CORRECT ANSWER -
The procedures are not medically justified by the diagnosis
The term meaning the study of disease is - CORRECT ANSWER - Pathology
What type of payment to patients with HMO insurance usually make? - CORRECT
ANSWER - Copayment
If a claim is rejected by insurance company, what should the medical assistant do first? -
CORRECT ANSWER - Resubmit the claim with correction and or additional information
Where is the deadline placed in the full black letter style? - CORRECT ANSWER - Left
justified
Using the alphabetic system of filing, what would "The Harris office supply company "be filed
under? - CORRECT ANSWER -H