TO sGET sALL sCHAPTERS sEMAIL sME sAT>>>
TEST BANK s
Operations and Supply Chain Management, 16th Edition
s s s s s s s
s by F. Robert Jacobs and Richard Chase
s s s s s s
Chapters 1 - 22 | Complete
s s s s s
, TABLE OF CONTENTSs s
Chapter s1: sIntroduction
Chapter s2: sStrategy
Chapter s3: sDesign sof sProducts sand sServices
s Chapter s4: sProjects
Chapter s5: sStrategic sCapacity sManagement
s Chapter s6: sLearning sCurves
Chapter s7: sManufacturing sProcesses
s Chapter s8: sFacility sLayout
Chapter s9: sService sProcesses
Chapter s10: sWaiting sLine sAnalysis sand sSimulation
s Chapter s11: sProcess sDesign sand sAnalysis
Chapter s12: sQuality sManagement
s Chapter s13: sStatistical sQuality sControl
s Chapter s14: sLean sSupply sChains
Chapter s15: sLogistics sand sDistribution sManagement
s Chapter s16: sGlobal sSourcing sand sProcurement
s Chapter s17: sThe sInternet sof sThings sand sERP s
s Chapter s18: sForecasting
Chapter s19: sSales sand sOperations sPlanning
s Chapter s20: sInventory sManagement
Chapter s21: sMaterial sRequirements sPlanning s Chapter
22: sWorkcenter sScheduling
s
,Chapter 01 s
Efficiency smeans sdoing sthe sright sthings sto screate sthe smost svalue sfor sthe scompany.
FALSE
Efficiency smeans sdoing ssomething sat sthe slowest spossible scost.
1. Effectiveness smeans sdoing sthe sright sthings sto screate sthe smost svalue sfor sthe scompany.
TRUE
Effectiveness smeans sdoing sthe sright sthings sto screate sthe smost svalue sfor sthe scompany.
AACSB: sAnalytical sThinking
Blooms:
sRemember
s Difficulty: s1
sEasy
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
2. A sdoctor scompletes sa ssurgical sprocedure son sa spatient swithout serror. sThe spatient sdies sanyway. sIn soperations smanagement
sterms, swe s could srefer sto sthis sdoctor sas sbeing sefficient sbut snot seffective.
TRUE
Efficiency smeans sdoing ssomething sat sthe slowest spossible scost. sEffectiveness smeans sdoing sthe sright sthings sto screate sthe smost
svalue. sThe s doctor sperformed sthe ssurgery swithout serror. sBecause sthe spatient sdied, sno svalue swas screated.
AACSB: sAnalytical sThinking
Blooms: sAnalyze
s Difficulty: s2
sMedium
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
3. A sworker scan sbe sefficient swithout sbeing seffective.
TRUE
Efficiency smeans sdoing ssomething sat sthe slowest spossible scost. sEffectiveness smeans sdoing sthe sright sthings sto screate sthe smost
svalue. s These sare sdifferent sthings.
AACSB: sAnalytical sThinking
s Blooms:
s Understand
s Difficulty: s2
sMedium
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
, 4. A sprocess scan sbe seffective swithout sbeing sefficient.
TRUE
Often, smaximizing seffectiveness sand sefficiency sat sthe ssame stime screates sconflict sbetween sthe stwo sgoals. s"Being sefficient" sat
sthe s customer sservice scounter sat sa slocal sstore sor sbank smeans susing sthe sfewest snumber sof sclerks spossible sat sthe scounter.
sBeing seffective, s though, smeans sminimizing sthe samount sof stime scustomers sneed sto swait sin sline.
AACSB: sAnalytical sThinking
s Blooms:
s Understand
s Difficulty: s2
sMedium
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
5. Operations sand ssupply schain smanagement sis sdefined sas sthe sdesign, soperation, sand simprovement sof sthe ssystems sthat
screate sand s deliver sthe sfirm's sprimary sproducts sand sservices.
TRUE
Operations sand ssupply schain smanagement sis sdefined sas sthe sdesign, soperation, sand simprovement sof sthe ssystems sthat screate
sand sdeliver s the sfirm's sprimary sproducts sand sservices.
AACSB: sAnalytical sThinking
Blooms:
sRemember
s Difficulty: s1
sEasy
Learning sObjective: s01-01 sIdentify sthe selements sof soperations sand ssupply schain smanagement. s(OSCM)
Topic: sWhat sIs sOperations sand sSupply sChain sManagement?
6. The sterm s"value" srefers sto sthe srelationship sbetween squality sand sthe sprice spaid sby sthe sconsumer.
TRUE
Related sto sefficiency sand seffectiveness sis sthe sconcept sof svalue, swhich scan sbe smetaphorically sdefined sas squality sdivided sby sprice.
AACSB: sAnalytical sThinking
Blooms:
sRemember
s Difficulty: s1
sEasy
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
7. Attempting sto sbalance sthe sdesire sto sefficiently suse sresources swhile sproviding sa shighly seffective sservice smay screate sconflict
sbetween s the stwo sgoals.
TRUE
Often smaximizing seffectiveness sand sefficiency sat sthe ssame stime screates sconflict sbetween sthe stwo sgoals.
AACSB: sAnalytical sThinking
Blooms: sAnalyze
s Difficulty: s1
sEasy
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
TEST BANK s
Operations and Supply Chain Management, 16th Edition
s s s s s s s
s by F. Robert Jacobs and Richard Chase
s s s s s s
Chapters 1 - 22 | Complete
s s s s s
, TABLE OF CONTENTSs s
Chapter s1: sIntroduction
Chapter s2: sStrategy
Chapter s3: sDesign sof sProducts sand sServices
s Chapter s4: sProjects
Chapter s5: sStrategic sCapacity sManagement
s Chapter s6: sLearning sCurves
Chapter s7: sManufacturing sProcesses
s Chapter s8: sFacility sLayout
Chapter s9: sService sProcesses
Chapter s10: sWaiting sLine sAnalysis sand sSimulation
s Chapter s11: sProcess sDesign sand sAnalysis
Chapter s12: sQuality sManagement
s Chapter s13: sStatistical sQuality sControl
s Chapter s14: sLean sSupply sChains
Chapter s15: sLogistics sand sDistribution sManagement
s Chapter s16: sGlobal sSourcing sand sProcurement
s Chapter s17: sThe sInternet sof sThings sand sERP s
s Chapter s18: sForecasting
Chapter s19: sSales sand sOperations sPlanning
s Chapter s20: sInventory sManagement
Chapter s21: sMaterial sRequirements sPlanning s Chapter
22: sWorkcenter sScheduling
s
,Chapter 01 s
Efficiency smeans sdoing sthe sright sthings sto screate sthe smost svalue sfor sthe scompany.
FALSE
Efficiency smeans sdoing ssomething sat sthe slowest spossible scost.
1. Effectiveness smeans sdoing sthe sright sthings sto screate sthe smost svalue sfor sthe scompany.
TRUE
Effectiveness smeans sdoing sthe sright sthings sto screate sthe smost svalue sfor sthe scompany.
AACSB: sAnalytical sThinking
Blooms:
sRemember
s Difficulty: s1
sEasy
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
2. A sdoctor scompletes sa ssurgical sprocedure son sa spatient swithout serror. sThe spatient sdies sanyway. sIn soperations smanagement
sterms, swe s could srefer sto sthis sdoctor sas sbeing sefficient sbut snot seffective.
TRUE
Efficiency smeans sdoing ssomething sat sthe slowest spossible scost. sEffectiveness smeans sdoing sthe sright sthings sto screate sthe smost
svalue. sThe s doctor sperformed sthe ssurgery swithout serror. sBecause sthe spatient sdied, sno svalue swas screated.
AACSB: sAnalytical sThinking
Blooms: sAnalyze
s Difficulty: s2
sMedium
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
3. A sworker scan sbe sefficient swithout sbeing seffective.
TRUE
Efficiency smeans sdoing ssomething sat sthe slowest spossible scost. sEffectiveness smeans sdoing sthe sright sthings sto screate sthe smost
svalue. s These sare sdifferent sthings.
AACSB: sAnalytical sThinking
s Blooms:
s Understand
s Difficulty: s2
sMedium
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
, 4. A sprocess scan sbe seffective swithout sbeing sefficient.
TRUE
Often, smaximizing seffectiveness sand sefficiency sat sthe ssame stime screates sconflict sbetween sthe stwo sgoals. s"Being sefficient" sat
sthe s customer sservice scounter sat sa slocal sstore sor sbank smeans susing sthe sfewest snumber sof sclerks spossible sat sthe scounter.
sBeing seffective, s though, smeans sminimizing sthe samount sof stime scustomers sneed sto swait sin sline.
AACSB: sAnalytical sThinking
s Blooms:
s Understand
s Difficulty: s2
sMedium
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
5. Operations sand ssupply schain smanagement sis sdefined sas sthe sdesign, soperation, sand simprovement sof sthe ssystems sthat
screate sand s deliver sthe sfirm's sprimary sproducts sand sservices.
TRUE
Operations sand ssupply schain smanagement sis sdefined sas sthe sdesign, soperation, sand simprovement sof sthe ssystems sthat screate
sand sdeliver s the sfirm's sprimary sproducts sand sservices.
AACSB: sAnalytical sThinking
Blooms:
sRemember
s Difficulty: s1
sEasy
Learning sObjective: s01-01 sIdentify sthe selements sof soperations sand ssupply schain smanagement. s(OSCM)
Topic: sWhat sIs sOperations sand sSupply sChain sManagement?
6. The sterm s"value" srefers sto sthe srelationship sbetween squality sand sthe sprice spaid sby sthe sconsumer.
TRUE
Related sto sefficiency sand seffectiveness sis sthe sconcept sof svalue, swhich scan sbe smetaphorically sdefined sas squality sdivided sby sprice.
AACSB: sAnalytical sThinking
Blooms:
sRemember
s Difficulty: s1
sEasy
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
7. Attempting sto sbalance sthe sdesire sto sefficiently suse sresources swhile sproviding sa shighly seffective sservice smay screate sconflict
sbetween s the stwo sgoals.
TRUE
Often smaximizing seffectiveness sand sefficiency sat sthe ssame stime screates sconflict sbetween sthe stwo sgoals.
AACSB: sAnalytical sThinking
Blooms: sAnalyze
s Difficulty: s1
sEasy
Learning sObjective: s01-04 sEvaluate sthe sefficiency sof sa
sfirm. s Topic: sEfficiency, sEffectiveness,
sand sValue
