ALL STUDY QUESTIONS AND CORRECT ANSWERS GUARANTEED
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Non-compliance affecting more than a limited number of residents and locations would be
assigned a scope of _______. - Answer>>> Patterned
_____________has legal responsibility for the day to day operation of a skilled nursing home. -
Answer>>> Administrator. The governing board has ultimate responsibility for resident care and
managing the facility. The administrator is responsible for day to day operation.
A reimbursement system where the provider is paid after services are rendered based on acuity is
called _______. - Answer>>> Retrospective payment system
A general statement about the behavior employees are expected to conform to is called
__________. - Answer>>> Value
A specific description of expected employee behavior is called a __________ - Answer>>>
Norm
A ___ is more powerful than a goal or plan. - Answer>>> Vison
____________ is responsible to maintain resident clinical records. - Answer>>> Medical records
_______________ can provide nursing aide services and be included in calculating minimum
staffing hours. - Answer>>> A licensed practical nurse employed by the facilityThe
Communication directed from upper management to lower level managers and staff is called
_____. - Answer>>> Downward communication
The ____________ is responsible for the day-to-day management of the facility's nursing
program. - Answer>>> DON. The DON is a registered nurse is responsible to manage the
nursing staff to follow physician orders to adhere to professional standards
CMS stands for __________________. - Answer>>> Centers for Medicaid and Medicare
Services
HHS stands for _______________________. - Answer>>> Health and Human Services
,The new administrator starts December 1 2007 and reviews the minutes of the Quality Assurance
Committee. The committee met the second Tuesday on January 7, 2007, June 21 2007 and
November 15, 2007. The administrator should _________. - Answer>>> Change the meeting
dates to the first Tuesday of January, April, and October to bring the facility into compliance
with OBRA 1987
A resident was only given lunch that day, was given the wrong medication in the morning, had
her room changed without notification and was not given a bath as requested. Per OBRA 1987,
how many resident rights were violated? - Answer>>> 3. A bath is not a resident right. RULE
OF THUMB. If they give two examples then the answer is one right was violated. if they give
you three examples then 2 rights were violated, if they give you 4 examples then 3 rights were
violated.
A resident was admitted on June 1. The attending physician charted a visit and physical
examination on June 27, 2007, July 29 and Sept 4. With respect to required physician visits per
OBRA 1987, the facility _____________. - Answer>>> Was in compliance and would not be
cited. With the 10 day grace period, the physical has 40 days to visit and examine resident first 3
months and they have 70 days to visit the resident from the 4th month on. the facility will be
cited if the physician visits are not timely.
The _______has legal responsibility to adopt and implement facility policies. - Answer>>>
Governing body
A resident was admitted on June 1. The attending physician charted a visit and physical
examination of the resident on June 27, July 29, Sept 4 and November 17, 2007. Per OBRA 1987
with respect to required physician visits, the facility ___________. - Answer>>> Would be cited
for a late visit in November. Physician had 70 days to visit resident. The next visit after Sept 4
was due Nov 3 and with the 10 day grace period the last day was November 13th. The visit
occurred on November 17th.
A state surveyor learns in interviews with residents that when residents are admitted, they were
provided a written list of names of physicians who cared for residents in the facility in their
admission packet. The facility assigned an attending physician to each resident prior to
admission from a rotating list of physicians. Per OBRA 1987, the facility _______ - Answer>>>
, Was out of compliance and would be cited. The facility must inform residents both orally and in
writing that they have a right to choose physician and must provide them the names, address and
phone numbers of attending physicians. Their personal physician can see them if they agree to.
A housekeeper notices a resident is asleep in the room she needs to clean. She knocks on the
resident's door, identifies herself as a house keeper, and seeing there is no response from the
resident, decides to enter the room and begins cleaning. The housekeeper should be ____. -
Answer>>> in-serviced. Although the house keeper knocked and announced who she was, the
resident had to acknowledge her presence and give permission to enter the room and it did not
happen.
_______ is not an element of a Total Quality Management (TQM) program. - Answer>>>
Centralize decision making to improve customer services. The main focus of TQM is to train
front line workers to make decisions.
The ______ is responsible to prepare and serve nutritious meals under sanitary conditions. -
Answer>>> Dietary Department
All furniture, equipment, boxes and supplies must be elevated ____ inches above the floor to
allow the floor directly underneath to be cleaned. - Answer>>> 6 inches
______ is the most comprehensive and effective improvement model. - Answer>>> Total
Quality Management
The ______ coordinates all work activities in the facility and resolves conflict between
departments. - Answer>>> Administration Department
HCFA stands for ________________. - Answer>>> Health Care Financing Administration
Telephone cords must be a minimum length of ______ . - Answer>>> 29 inches
To save money, the administrator of a 100 bed facility reduced the hours of the dietary service
manager to 20 hours per week. The governing body should ______. - Answer>>> Reprimand the
administrator. Must employ a dietary manager full time.