TEST BANK for Operations Management, 14th Edition by William Stevenson, Verified Chapters 1 - 19, Complete Newest Version

TEST BANK for Operations Management,
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14th Edition by William J Stevenson
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Chapters 1 - 19
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,Table of Contents
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Chapter 01 Introduction to Operations Management
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q Chapter 02 Competitiveness, Strategy, and
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q ProductivityChapter 03 Forecasting
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Chapter 04 Product and Service Design
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Chapter 04S Reliability
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Chapter 05 Strategic Capacity Planning for Products and Services
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Chapter 05S Decision Theory
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Chapter 06 Process Selection and Facility Layout
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Chapter 07 Work Design and Measurement
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q Chapter 07S Learning Curves
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Chapter 08 Location Planning and Analysis
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Chapter 08S The Transportation Model
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q Chapter 09 Management of Quality
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q Chapter 10 Quality Control
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Chapter 10S Acceptance Sampling
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Chapter 11 Aggregate Planning and Master Scheduling
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Chapter 12 MRP and ERP
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Chapter 13 Inventory Management
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q Chapter 14 JIT and Lean
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OperationsChapter 14S
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q Maintenance
Chapter 15 Supply Chain Management
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Chapter 16 Scheduling
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Chapter 17 Project Management
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, Chapter 18 Management of Waiting Lines
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Chapter 19 Linear Programming
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Chapter 01 Introduction to Operations Management q q q q q




Student:


1. Operations managers are responsible for assessing consumer wants and needs and selling and
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promoting the organization's goods or services.
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True False



2. Often, the collective success or failure of companies' operations functions will impact the
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ability of a nation to compete with other nations.
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True False



3. Companies are either producing goods or delivering services. This means that only one of the
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two types of operations management strategies are used.
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True False



4. Operations, marketing, and finance function independently of each other in most
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organizations.
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True False



5. The greater the degree of customer involvement, the more challenging the design and
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management of operations.
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True False

, 6. Goods producing organizations are not involved in service activities.
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True False
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7. Service operations require additional inventory because of the unpredictability of consumer
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demand.
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True False



8. The value of outputs is measured by the prices customers are willing to pay for goods or
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services.
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True False



9. The use of models will guarantee the best possible decisions.
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True False
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10. People who work in the field of operations should have skills that include both knowledge
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and people skills.
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True False



11. Assembly lines achieved productivity but at the expense of standard of living.
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True False
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12. The operations manager has primary responsibility for making operations system design
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decisions, such as system capacity and location of facilities.
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True False



13. The word "technology" is used only to refer to "information technology".
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True False