Human Resource Management in Canada 12 edition - Cap U Final Exam with Detailed Answers (Grade A+)

Human Resource Management in Canada 12 edition - Cap U Final Exam with Detailed Answers (Grade A+) EXPLAIN how to develop an orientation program. - ANSWER-New employees need a clear understanding of company policies, expectations regarding their performance, and operating procedures. Orientation is part of the socialization process that instills in new employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization. Onboarding helps to reduce reality shock— the discrepancy between what the new employee expected from his or her job and its realities. DESCRIBE the five-step training process - ANSWER-(1) NEEDS ANALYSIS: identify the specific job performance skills needed, to analyze the skills and needs of the prospective trainees, and to develop specific, measurable knowledge and performance objectives. (2) INSTRUCTIONAL DESIGN: the actual content of the training program is compiled and produced, including workbooks, exercises, and activities. (3) VALIDATION: in which the bugs are worked out of the training program by presenting it to a small, representative audience. (4) IMPLEMENTED: (5) EVAULATED: follow- up step in which the program's successes or failures are assessed. DISCUSS two techniques used for assessing training needs. - ANSWER-(1) Analyze the audience to ensure that the program will be suited to their specific levels of education, experience, and skills, as well as their attitudes and personal motivations. (2) Use research to develop specific measurable knowledge and performance objectives. EVALUATE at least five traditional training techniques. - ANSWER-Traditional training techniques include on- the- job- training, apprenticeship training, informal learning, job instruction training, classroom training, audiovisual techniques, programmed learning, and vestibule or simulated training. DESCRIBE the three types of e- learning. - ANSWER-Three types of e- learning are computer- based training, online training, and electronic performance support systems. DESCRIBE how to evaluate the training effort. - ANSWER-In evaluating the effectiveness of a training program, four categories of outcomes can be measured: reaction, learning, behaviour, and results. EXPLAIN several common types of training for special purposes. - ANSWER-Today's organizations often provide training for special purposes, including literacy training, diversity training, customer service training, training for teamwork, and training for first- time supervisors/ managers. employee orientation (onboarding) - ANSWER-programs designed to introduce new employees to the job, the people they will be working with and the organization socialization - ANSWER-The ongoing process of instilling in all employees the prevailing attitudes, standards, values, and patterns of behaviour that are expected by the organization. reality shock (cognitive dissonance) - ANSWER-The state that results from the discrepancy between what the new employee expected from his or her new job and the realities of it. CONTINUES...