LSUS MBA 704 EXAM 5 PREP,/ QUESTIONS WITH
100- CORRECT ANSWERS; VERIFIED BY EXPERTS;
GRADED A+
what term is an adaptive response, mediated by individual differences and/or psychological
processes, that is a consequence of any external action, situations, or even that places excessive
psychological and/or physical demands on a person - ANSWER stress
what are the 3 things that stress is not - ANSWER 1. anxiety
2. nervous tension
3. damaging, bad, or to be avoided
what term is good stress - ANSWER eustress
what term is bad stress - ANSWER distress
what type of stress has negative effects on motivation and performance; red tape - ANSWER
hindrance stressors
what may be the consequence of losing a sense of the basic purpose and fulfillment of your
work - ANSWER burnout
what type of stressors include societal/technological change, globalization, the family,
relocation, economic and financial conditions, race and gender, and residential or community
conditions - ANSWER extraorganizational
,what is defined as a harmonious and productive balance of physical, mental, and social well-
being brought about by the acceptance of one's personal reasonability for developing and
adhering to a health promotion program - ANSWER wellness
what term is a concern for group goals, for finding those goals that will move people, for helping
the group to formulate them, for taking some initiative in providing members of the group with
the means of achieving such goals, and for giving group members the feeling of strength and
competence they need to work hard for such goals - ANSWER social power
what is defined as repeated, health-harming mistreatment that could involve verbal abuse,
threatening, humiliating, or offensive behavior or actions; or work interference - ANSWER
bullying
what are the two categories of group stressors - ANSWER 1. lack of group cohesiveness
2. lack of social support
what type of stress has positive effects on motivation and performance; high responsibility,
deadlines - ANSWER challenge stressors
what type of energy has constant sense of pressure and anxiety - ANSWER tense energy
what type of energy has a stress-free flow - ANSWER calm energy
what are the four categories of job stressors - ANSWER 1. extraorganizational stressors
2. organizational stressors
3. group stressors
4. individual stressors
, what are the four macrolevel organizational stressors - ANSWER 1. administrative policies and
strategies
2. organizational structure and design
3. organizational processes
4. working conditions
what term explains why some employees just seem to have given up and seem to accept
stressors in their work environment, even when a change for the better is possible - ANSWER
learned helplessness
people are most apt to experience helplessness when they perceive the causes of the lack of
control to be what 3 things - ANSWER 1. related to something about their own personal
characteristics
2. stable and enduring
3. global and universal
downsizing, competitive pressures, merit pay plans, rotating work shifts, bureaucratic rules, and
advanced technology are what type of job stressor - ANSWER administrative policies and
strategies
when does frustration occur - ANSWER when a motivated driver is blocked before a person
reaches a desired goal
what are the two types of barriers - ANSWER overt and covert
what type of barrier is outward of phsyical - ANSWER overt
what type of barrier is inward, or mental-sociopsychological - ANSWER covert
100- CORRECT ANSWERS; VERIFIED BY EXPERTS;
GRADED A+
what term is an adaptive response, mediated by individual differences and/or psychological
processes, that is a consequence of any external action, situations, or even that places excessive
psychological and/or physical demands on a person - ANSWER stress
what are the 3 things that stress is not - ANSWER 1. anxiety
2. nervous tension
3. damaging, bad, or to be avoided
what term is good stress - ANSWER eustress
what term is bad stress - ANSWER distress
what type of stress has negative effects on motivation and performance; red tape - ANSWER
hindrance stressors
what may be the consequence of losing a sense of the basic purpose and fulfillment of your
work - ANSWER burnout
what type of stressors include societal/technological change, globalization, the family,
relocation, economic and financial conditions, race and gender, and residential or community
conditions - ANSWER extraorganizational
,what is defined as a harmonious and productive balance of physical, mental, and social well-
being brought about by the acceptance of one's personal reasonability for developing and
adhering to a health promotion program - ANSWER wellness
what term is a concern for group goals, for finding those goals that will move people, for helping
the group to formulate them, for taking some initiative in providing members of the group with
the means of achieving such goals, and for giving group members the feeling of strength and
competence they need to work hard for such goals - ANSWER social power
what is defined as repeated, health-harming mistreatment that could involve verbal abuse,
threatening, humiliating, or offensive behavior or actions; or work interference - ANSWER
bullying
what are the two categories of group stressors - ANSWER 1. lack of group cohesiveness
2. lack of social support
what type of stress has positive effects on motivation and performance; high responsibility,
deadlines - ANSWER challenge stressors
what type of energy has constant sense of pressure and anxiety - ANSWER tense energy
what type of energy has a stress-free flow - ANSWER calm energy
what are the four categories of job stressors - ANSWER 1. extraorganizational stressors
2. organizational stressors
3. group stressors
4. individual stressors
, what are the four macrolevel organizational stressors - ANSWER 1. administrative policies and
strategies
2. organizational structure and design
3. organizational processes
4. working conditions
what term explains why some employees just seem to have given up and seem to accept
stressors in their work environment, even when a change for the better is possible - ANSWER
learned helplessness
people are most apt to experience helplessness when they perceive the causes of the lack of
control to be what 3 things - ANSWER 1. related to something about their own personal
characteristics
2. stable and enduring
3. global and universal
downsizing, competitive pressures, merit pay plans, rotating work shifts, bureaucratic rules, and
advanced technology are what type of job stressor - ANSWER administrative policies and
strategies
when does frustration occur - ANSWER when a motivated driver is blocked before a person
reaches a desired goal
what are the two types of barriers - ANSWER overt and covert
what type of barrier is outward of phsyical - ANSWER overt
what type of barrier is inward, or mental-sociopsychological - ANSWER covert
