AVIXA CTS EXAM UPDATED Exam
Questions and CORRECT Answers
Benchmarking - CORRECT ANSWER - ______ is the process of comparing methods,
techniques, and principles from peer organizations and facilities.
A client approaches an AV provider with a project requirement to set up an audiovisual system
for their newly constructed conference room. The client emphasizes the importance of seamless
video conferencing capabilities and high-quality audio output. What would be the MOST
appropriate initial step for the AV provider to take based on the information provided? -
CORRECT ANSWER - Conduct a needs analysis
Which term BEST describes the needs analysis process? - CORRECT ANSWER -
Defining user needs and desires
What is the term that describes comparing an existing installation with a new project? -
CORRECT ANSWER - Benchmarking
What role does the AV professional typically play in conducting a needs analysis? - CORRECT
ANSWER - Facilitator of design collaboration
Which statement BEST shows why a needs analysis is important for an AV project? -
CORRECT ANSWER - Needs analysis ensures that end-users' requirements are accurately
identified and addressed.
When establishing initial contact with a client, try to develop a relationship early on with the
_____. - CORRECT ANSWER - stakeholders
On a tour of the facility during the preliminary site survey, it was pointed out that the AV rack
closet is 76 m (250 ft) from the room where the multi-purpose room will be going. Why is that a
concern for the AV professional? - CORRECT ANSWER - Cat cables have a distance
limitation.
,While evaluating a site environment, a room appears to suffer from reverberation. What
treatment could be recommended to improve the acoustics in the room - CORRECT
ANSWER - Use soft furnishings and flooring
Prior to performing a site assessment and new system design the ______ should be identified. -
CORRECT ANSWER - client's needs and intended uses
During an initial site survey, it is noted that there are no window treatments on the windows of
the planned project room, potentially causing excessive glare. What should be done to address
this issue? - CORRECT ANSWER - Recommend installing window treatments to the
client to mitigate glare issues.
Common measurements used in AV for seated and standing eye and ear heights are: -
CORRECT ANSWER - In AV system design, standard measurements are used as
reference points:
Seated eye/ear height: 1.2 m (48 inches)
Standing eye/ear height: 1.7 m (68 inches)
What is the primary purpose of conducting an initial site survey for an AV project? - CORRECT
ANSWER - To gather information about the physical space and logistical considerations.
Projectors may use different lamp technologies for different reasons. For long life without
changing the light source, which technology is preferred? - CORRECT ANSWER - LED
lamp
During the stakeholder meeting to present the program report, the AV Sales Manager realizes
that some stakeholders have questions beyond the scope of the report. What should the manager
do? - CORRECT ANSWER - Address the additional questions and assure stakeholders
that their concerns will be considered.
,What distinguishes a section cut drawing from an elevation drawing? - CORRECT
ANSWER - A section cut shows the ceiling above and the floor below; an elevation
provides a view of the vertical surface (not a top-down view)
Section Cut Drawing: Shows a vertical slice through a building, revealing the interior
construction including ceiling, walls, and floor as if the building were cut through. It's like
looking at the building that has been sliced vertically, showing what's inside the walls, ceiling
construction, and floor composition
What's an elevation drawing - CORRECT ANSWER - Elevation Drawing: Shows the
vertical face or façade of a wall or surface (interior or exterior) as a 2D representation. It's a
head-on view of a vertical surface without showing what's inside or behind it.
After presenting a proposal to a client, confirming that all objections are answered and that the
final buying decision will be made at an internal meeting, what is the next step? - CORRECT
ANSWER - Communicate regularly, until a decision is made
Which of the following statements accurately describes the purpose of compiling information for
an AV project scope? - CORRECT ANSWER - To ensure the proposed system meets the
needs of stakeholders.
The client delivers building schematics in US customary measurements. Which ratio will help
you convert them to metric measurements? - CORRECT ANSWER - 1:25.40
This ratio represents the conversion from inches to millimeters. One inch equals 25.4
millimeters, which is the standard conversion factor used when converting between US
customary (imperial) measurements and metric measurements.
When working with building schematics:
If a dimension is given as 1 inch on a US customary drawing, you would multiply by 25.4 to get
25.4 millimeters
Similarly, a measurement of 12 inches (1 foot) would convert to 304.8 millimeters
What should the specific capabilities of the AV systems defined in the Program Report be based
on? - CORRECT ANSWER - Identified needs of the end user.
, Which is NOT presented in the program report: - CORRECT ANSWER - Detailed list of
equipment
In AV system design documentation, the program report focuses on the client's requirements,
goals, and overall parameters for the project. It does not typically include a detailed list of
equipment.
The program report generally includes:
- Executive summary (overview of project goals and scope)
- Budgets (preliminary cost estimates and budget constraints)
- Infrastructure considerations (building requirements, space needs, etc.)
- Project purpose and objectives
- Functional requirements
-User/stakeholder needs
-Timeline and milestone information
-The detailed list of equipment would appear later in the process, typically in:
-The equipment schedule
-Bill of materials (BOM)
-System design documentation
-Technical specifications
Which phase of an AV project comes immediately AFTER the program phase? - CORRECT
ANSWER - The design phase
During the stakeholder meeting, a representative from the IT department raises concerns about
network security and bandwidth requirements for the proposed AV systems. What should the
project team do? - CORRECT ANSWER - Acknowledge the concerns and assure the IT
representative that they will be addressed in the project scope.
There is concern about the noise level in an AV rack room. What weight setting on the SPL
meter should be used to demonstrate that the noise level doesn't require hearing protection at all
times? - CORRECT ANSWER - A weighted
Questions and CORRECT Answers
Benchmarking - CORRECT ANSWER - ______ is the process of comparing methods,
techniques, and principles from peer organizations and facilities.
A client approaches an AV provider with a project requirement to set up an audiovisual system
for their newly constructed conference room. The client emphasizes the importance of seamless
video conferencing capabilities and high-quality audio output. What would be the MOST
appropriate initial step for the AV provider to take based on the information provided? -
CORRECT ANSWER - Conduct a needs analysis
Which term BEST describes the needs analysis process? - CORRECT ANSWER -
Defining user needs and desires
What is the term that describes comparing an existing installation with a new project? -
CORRECT ANSWER - Benchmarking
What role does the AV professional typically play in conducting a needs analysis? - CORRECT
ANSWER - Facilitator of design collaboration
Which statement BEST shows why a needs analysis is important for an AV project? -
CORRECT ANSWER - Needs analysis ensures that end-users' requirements are accurately
identified and addressed.
When establishing initial contact with a client, try to develop a relationship early on with the
_____. - CORRECT ANSWER - stakeholders
On a tour of the facility during the preliminary site survey, it was pointed out that the AV rack
closet is 76 m (250 ft) from the room where the multi-purpose room will be going. Why is that a
concern for the AV professional? - CORRECT ANSWER - Cat cables have a distance
limitation.
,While evaluating a site environment, a room appears to suffer from reverberation. What
treatment could be recommended to improve the acoustics in the room - CORRECT
ANSWER - Use soft furnishings and flooring
Prior to performing a site assessment and new system design the ______ should be identified. -
CORRECT ANSWER - client's needs and intended uses
During an initial site survey, it is noted that there are no window treatments on the windows of
the planned project room, potentially causing excessive glare. What should be done to address
this issue? - CORRECT ANSWER - Recommend installing window treatments to the
client to mitigate glare issues.
Common measurements used in AV for seated and standing eye and ear heights are: -
CORRECT ANSWER - In AV system design, standard measurements are used as
reference points:
Seated eye/ear height: 1.2 m (48 inches)
Standing eye/ear height: 1.7 m (68 inches)
What is the primary purpose of conducting an initial site survey for an AV project? - CORRECT
ANSWER - To gather information about the physical space and logistical considerations.
Projectors may use different lamp technologies for different reasons. For long life without
changing the light source, which technology is preferred? - CORRECT ANSWER - LED
lamp
During the stakeholder meeting to present the program report, the AV Sales Manager realizes
that some stakeholders have questions beyond the scope of the report. What should the manager
do? - CORRECT ANSWER - Address the additional questions and assure stakeholders
that their concerns will be considered.
,What distinguishes a section cut drawing from an elevation drawing? - CORRECT
ANSWER - A section cut shows the ceiling above and the floor below; an elevation
provides a view of the vertical surface (not a top-down view)
Section Cut Drawing: Shows a vertical slice through a building, revealing the interior
construction including ceiling, walls, and floor as if the building were cut through. It's like
looking at the building that has been sliced vertically, showing what's inside the walls, ceiling
construction, and floor composition
What's an elevation drawing - CORRECT ANSWER - Elevation Drawing: Shows the
vertical face or façade of a wall or surface (interior or exterior) as a 2D representation. It's a
head-on view of a vertical surface without showing what's inside or behind it.
After presenting a proposal to a client, confirming that all objections are answered and that the
final buying decision will be made at an internal meeting, what is the next step? - CORRECT
ANSWER - Communicate regularly, until a decision is made
Which of the following statements accurately describes the purpose of compiling information for
an AV project scope? - CORRECT ANSWER - To ensure the proposed system meets the
needs of stakeholders.
The client delivers building schematics in US customary measurements. Which ratio will help
you convert them to metric measurements? - CORRECT ANSWER - 1:25.40
This ratio represents the conversion from inches to millimeters. One inch equals 25.4
millimeters, which is the standard conversion factor used when converting between US
customary (imperial) measurements and metric measurements.
When working with building schematics:
If a dimension is given as 1 inch on a US customary drawing, you would multiply by 25.4 to get
25.4 millimeters
Similarly, a measurement of 12 inches (1 foot) would convert to 304.8 millimeters
What should the specific capabilities of the AV systems defined in the Program Report be based
on? - CORRECT ANSWER - Identified needs of the end user.
, Which is NOT presented in the program report: - CORRECT ANSWER - Detailed list of
equipment
In AV system design documentation, the program report focuses on the client's requirements,
goals, and overall parameters for the project. It does not typically include a detailed list of
equipment.
The program report generally includes:
- Executive summary (overview of project goals and scope)
- Budgets (preliminary cost estimates and budget constraints)
- Infrastructure considerations (building requirements, space needs, etc.)
- Project purpose and objectives
- Functional requirements
-User/stakeholder needs
-Timeline and milestone information
-The detailed list of equipment would appear later in the process, typically in:
-The equipment schedule
-Bill of materials (BOM)
-System design documentation
-Technical specifications
Which phase of an AV project comes immediately AFTER the program phase? - CORRECT
ANSWER - The design phase
During the stakeholder meeting, a representative from the IT department raises concerns about
network security and bandwidth requirements for the proposed AV systems. What should the
project team do? - CORRECT ANSWER - Acknowledge the concerns and assure the IT
representative that they will be addressed in the project scope.
There is concern about the noise level in an AV rack room. What weight setting on the SPL
meter should be used to demonstrate that the noise level doesn't require hearing protection at all
times? - CORRECT ANSWER - A weighted
