CCAPP EXAMINATION TEST 2025/2026 QUESTIONS WITH
ANSWERS TAGGED A+
✔✔Anger is a problem when - ✔✔when anger is felt too intensely, too frequently or is
expressed inappropriately
✔✔Four cues to Anger - ✔✔Physical, Behavioral, emotional, cognitive
✔✔Immediate Anger Strategy - ✔✔timeouts, deep-breathing, thought stopping
✔✔Preventative Anger Strategy - ✔✔Exercise program, changing irrational beliefs
✔✔Three phases of an anger episode include: - ✔✔escalation, explosion and post
explosion
✔✔A-B-C-D model - ✔✔Activating event
Beliefs
emotional Consequences
Dispute
✔✔The basic message of Aggression - ✔✔my feelings, thoughts and beliefs are very
important and yours are not.
✔✔Assertiveness is the - ✔✔Best way to deal with a person who has violated your
rights
✔✔Conflict Resolution Model - ✔✔Identify the problem, feelings, specific impact, decide
whether to resolve conjflict or let it go; address and resolve conflict
✔✔Areas that require documentation are - ✔✔Intake data, Medical, employment,
alcohol/drug history, family usage, legal history, social interests, psychiatric history,
progress notes.
✔✔State Certification requirements state that progress notes shall include: -
✔✔Participant progress, new issues/problems, types of support provided
✔✔The law states that documentation must be done at least: - ✔✔weekly
✔✔Discharge/summary statement - ✔✔Speaks to the actions which caused the client to
discharge.
✔✔Examples of discharge reasons are: - ✔✔Program completion, unsuccessful
discharge, involuntary discharge, transfers/referrals
, ✔✔Discharge summary must include: - ✔✔description of treatment episode, current
drug use, vocational/educational achievements, legal status reason for discharge,
involuntary or successful completion, exit plan, referrals and participants comments
✔✔Charting - ✔✔The most important tool for keeping track of client/participant
progress.
✔✔Found in chart - ✔✔Intake, behavior, physical appearance, program participation,
attitude, eating habits, medication, drastic interventions are found in a _______.
✔✔Operations Manual - ✔✔_____________shall be located at each certified site and
available to staff and volunteers.
✔✔CFR 42, part 2 - ✔✔All participant files are to be maintained and information
released in accordance with _______.
✔✔Mission Statement - ✔✔A general expression of the reason an organization exists.
✔✔Mission Statement (requirements) - ✔✔______________ need to be clear,
unambiguous and brief
✔✔Objectives - ✔✔Milestones on the path toward the achievement of a goal
✔✔Objectives are - ✔✔____________ are Measureable
✔✔Policies - ✔✔Predetermined guides to appropriate decision making within an
organization.
✔✔Policies are designed to: - ✔✔__________________ designed to affect thinking and
acting in covered situations
✔✔Policymakers must always be aware of - ✔✔the rationale for a policy and how it fits
into the mission of the program
✔✔Procedures - ✔✔Steps that must be taken to accomplish a specific task
✔✔Management functions - ✔✔Planning, organizing, influencing and controlling
✔✔Leadership - ✔✔gets workers to do what you want them to do.
✔✔Motivation - ✔✔getting workers to want to do what you want them to do
✔✔Controlling function of management - ✔✔compare actuals with planned
ANSWERS TAGGED A+
✔✔Anger is a problem when - ✔✔when anger is felt too intensely, too frequently or is
expressed inappropriately
✔✔Four cues to Anger - ✔✔Physical, Behavioral, emotional, cognitive
✔✔Immediate Anger Strategy - ✔✔timeouts, deep-breathing, thought stopping
✔✔Preventative Anger Strategy - ✔✔Exercise program, changing irrational beliefs
✔✔Three phases of an anger episode include: - ✔✔escalation, explosion and post
explosion
✔✔A-B-C-D model - ✔✔Activating event
Beliefs
emotional Consequences
Dispute
✔✔The basic message of Aggression - ✔✔my feelings, thoughts and beliefs are very
important and yours are not.
✔✔Assertiveness is the - ✔✔Best way to deal with a person who has violated your
rights
✔✔Conflict Resolution Model - ✔✔Identify the problem, feelings, specific impact, decide
whether to resolve conjflict or let it go; address and resolve conflict
✔✔Areas that require documentation are - ✔✔Intake data, Medical, employment,
alcohol/drug history, family usage, legal history, social interests, psychiatric history,
progress notes.
✔✔State Certification requirements state that progress notes shall include: -
✔✔Participant progress, new issues/problems, types of support provided
✔✔The law states that documentation must be done at least: - ✔✔weekly
✔✔Discharge/summary statement - ✔✔Speaks to the actions which caused the client to
discharge.
✔✔Examples of discharge reasons are: - ✔✔Program completion, unsuccessful
discharge, involuntary discharge, transfers/referrals
, ✔✔Discharge summary must include: - ✔✔description of treatment episode, current
drug use, vocational/educational achievements, legal status reason for discharge,
involuntary or successful completion, exit plan, referrals and participants comments
✔✔Charting - ✔✔The most important tool for keeping track of client/participant
progress.
✔✔Found in chart - ✔✔Intake, behavior, physical appearance, program participation,
attitude, eating habits, medication, drastic interventions are found in a _______.
✔✔Operations Manual - ✔✔_____________shall be located at each certified site and
available to staff and volunteers.
✔✔CFR 42, part 2 - ✔✔All participant files are to be maintained and information
released in accordance with _______.
✔✔Mission Statement - ✔✔A general expression of the reason an organization exists.
✔✔Mission Statement (requirements) - ✔✔______________ need to be clear,
unambiguous and brief
✔✔Objectives - ✔✔Milestones on the path toward the achievement of a goal
✔✔Objectives are - ✔✔____________ are Measureable
✔✔Policies - ✔✔Predetermined guides to appropriate decision making within an
organization.
✔✔Policies are designed to: - ✔✔__________________ designed to affect thinking and
acting in covered situations
✔✔Policymakers must always be aware of - ✔✔the rationale for a policy and how it fits
into the mission of the program
✔✔Procedures - ✔✔Steps that must be taken to accomplish a specific task
✔✔Management functions - ✔✔Planning, organizing, influencing and controlling
✔✔Leadership - ✔✔gets workers to do what you want them to do.
✔✔Motivation - ✔✔getting workers to want to do what you want them to do
✔✔Controlling function of management - ✔✔compare actuals with planned
