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ENG1504 May/June Exam Memo | Due 19 - 21 May 2025

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ENG1504 May/June Exam Memo | Due 19 - 21 May 2025. 2 ANSWERS PROVIDED FOR BOTH QUESTIONS. QUESTION 01: LETTER OF REQUEST BACKGROUND You are the Manager of Imfundo Literacy Projects. The main objective of your organisation is to encourage literacy and reading in the community of Randavell. You are launching a campaign to establish a library as part of a two-year activity programme. Your contact details are as follows: PO Box 256, Randavell, 3310. The telephone number is , and the email address is . INSTRUCTIONS The Randavell City Council including the Director of Library Services supports local initiatives similar to your project. Write a letter to the Director of Library Services, Dr Sello Diketso, Private Bag X246, ReadtoLearn, Pretoria, 3330. Give THREE reasons for establishing the library. Also, make a request for donations. Request FOUR specific pieces of equipment and types of books that you would like the Randavell Community Council to donate for the library project. Do NOT forget to express goodwill in the opening and closing paragraphs. QUESTION 2: INVESTIGATIVE REPORT The purpose of this question is to determine whether you understand how to write an investigative report. To answer it effectively, you are expected to complete the necessary preparatory readings. GUIDELINES 1. It is essential that you read Study Unit 3 in the Study Guide. Ensure that your response demonstrates appropriate content, structure, language, and style. Avoid plagiarism at all costs. 2. Ensure that the information in the different sections of the report is presented in a logical and coherent sequence. Provide important and specific details that are readily accessible, 3. Edit and proofread the report before submission. Ensure that your report reflects originality and resourcefulness, providing relevant information that is both complete and concise. BACKGROUND The Randavell City Council is prepared to partner with Imfundo Literacy Project to support the establishment of a library. However, they require evidence that this project will be addressing a need which the entire community will support. The Municipal Manager, Mr Ramotse, instructed you, the Project Officer to compile an investigative report to be submitted by 30 May 2025. INSTRUCTIONS On 30 April 2025 the Municipal Manager of Randavell City Council, Mr Ramotse, instructed you, the Project Officer, to investigate why the Randavell community needed a library and how the initiative would be supported and benefit the community at large. You are expected to submit the report with recommendations to Mr Ramotse on 30 May 2025. Your report should not exceed 3 pages. Use the following headings and sub-headings: TITLE The title should clearly reflect what the investigation is about, where it is taking place, and the purpose behind it. Remember to present your title in UPPERCASE. 1. TERMS OF REFERENCE Include the following details: the date you were commissioned to conduct the investigation, the name and position of the person who commissioned you, your own name and position, a brief overview of the report, and the due date for submitting the report and recommendations as terms of reference. 2. PROCEDURES Identify four (4) methods/steps/procedures followed to collect information from various sources. Ensure that each method/step/procedure is numbered and you have mentioned its specific purpose. 2.1 2.2 2.3 2.4 3. FINDINGS Present the findings of the investigation under each method/step/procedure used above to collect information. This means four (4) findings are expected as per your procedures identified above. 3.1 3.2 3.3 3.4 4. CONCLUSIONS Comment, analyse and interpret the information (findings) above. Do not provide more than three (3) conclusions. 4.1 4.2 4.3 5. RECOMMENDATIONS Provide possible recommendations that are aligned to the purpose of the investigation. Do not instruct but make three (3) suggestions that you think can be followed to resolve the issue. 5.1 5.2 5.3 COMPILER’S DETAILS This is the ending of your investigative report. Provide your signature, title, name and surname followed by your position in the organisation. Finally, write the date. SUB-TOTAL: 30 MARKS GRAND TOTAL: 100 MARKS

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, PLEASE USE THIS DOCUMENT AS A GUIDE TO ANSWER YOUR ASSIGNMENT

 QUESTION 01: LETTER OF REQUEST

Imfundo Literacy Projects
PO Box 256
Randavell, 3310
Telephone: 012 342 9800
Email:

[Date]

The Director of Library Services
Dr Sello Diketso
Private Bag X246
ReadtoLearn
Pretoria, 3330

Dear Dr Diketso,
I hope this letter finds you well. On behalf of Imfundo Literacy Projects, I am pleased to reach out to
you as we launch an initiative to establish a community library in Randavell. Given the Randavell
City Council’s strong support for literacy programs, we believe this project aligns perfectly with
your vision of promoting education and lifelong learning.

The establishment of this library is essential for three key reasons:
1. Enhancing Literacy Rates – Many residents lack access to books, hindering their reading and
writing development.
2. Providing Educational Support – Students and adults alike need resources for academic and
personal growth.
3. Encouraging Community Engagement – A library will serve as a hub for learning, workshops,
and cultural activities.

To make this vision a reality, we kindly request the following donations:
 Bookshelves and storage units to organize reading materials efficiently.
 Computers with educational software to support digital literacy.
 Fiction and non-fiction books for all age groups.
 Study desks and chairs to create a conducive learning environment.

We deeply appreciate your consideration and would be grateful for any support. Together, we can
make a lasting impact on Randavell’s literacy landscape.

Yours sincerely,
[Your Name]
Manager, Imfundo Literacy Projects




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