WGU C172 COMPLETE v3 Exam
Questions With New Update Solutions
/. Occupational Safety and Health Act - Answer-OSH Act
/.Occupational Safety and Health Administration - Answer-OSHA
/.National Fire Protection Association - Answer-NFPA;
creates standards and codes to help form safe environments and prevent accidents
/.Code of Federal Regulations - Answer-CFR
/.Emergency action plan - Answer-EAP
/.Fire prevention plan - Answer-FPP
/.Safety data sheets - Answer-SDS;
required documentation that identifies potential hazards;
formerly MSDS (material SDS)
/.Biometric Systems - Answer-Systems that measure and analyze specific
characteristics of the human body for the purpose of authentication
/.FERPA (Family Educational Rights and Privacy Act) - Answer-federal law that requires
all educational institutions to protect the privacy of student education records
/.FISMA (Federal Information Security Management Act) - Answer-a federal law that
was developed to protect government information, operations, and assets against
security threats
/.GLBA (Gramm-Leach-Bliley Act) - Answer-federal law that requires all financial
institutions to protect customer financial information data, to safeguard the financial
information against security threats, and to deny any unwarranted access to financial
data
/.HIPAA (Health Insurance Portability and Accountability Act) - Answer-federal law that
requires all health-related agencies to protect the personally identifiable information (PII)
of patients
/.PCI DSS (Payment Card Industry Data Security Standard) - Answer-standard set by
the Payment Card Industry that holds banks and merchants accountable for any credit
card breach
,/.MOU (memorandum of understanding) - Answer-a formal agreement between two or
more parties to establish official service partnerships;
sometimes called letter of intent (LOI)
/.SLA (Service Level Agreement) - Answer-a formal agreement typically between a
service provider and a client or end user that defines the level of service expected from
the provider
/.MSA (master service agreement) - Answer-an overarching document that creates a
framework for multiple service level agreements;
facilitates the creation of future agreements
/.MLA (Master license agreement) - Answer-defines the owner rights, terms, and
conditions related to intellectual property
/.NDA (Non-Disclosure Agreement) - Answer-a legal agreement to bind a party or
parties to not disclose or share specific information
/.SOW (Statement of work) - Answer-a document often used in conjunction with an MSA
that contains all the specifics of the service;
includes deliverables, schedules, responsibilities
/.AUP (Acceptable Use Policy) - Answer-outlines the acceptable use of IT equipment
and related services
/.incident response policy - Answer-1. preparation
2. identification
3. containment
4. eradication
5. recovery
6. follow-up
/.privileged user agreement - Answer-establishes expectations for the conduct of
individuals granted privileged access to an organization's enterprise systems and
services
/.SOP (Standard Operating Procedure) - Answer-a procedure document that describes
routine operations accompanied by step-by-step instructions showing how to perform
routine activities;
ensures quality and consistency of operations
/.password policy - Answer-sets rules for computing passwords for an organization
/.MTBF (Mean Time Between Failures) - Answer-measures the system's reliability by
identifying the average time between failures
, /.MTTF (mean time to failure) - Answer-predicts the equipment runtime before a failure
requires the equipment to be replaced
/.MTTR (mean time to recover or repair) - Answer-measures the average time it takes to
bring a system back from failure
/.full backup - Answer-most complete type of backup, where all data is copied to a
designed backup location or medium
/.differential backup - Answer-includes all data that has changed since the last full
backup
/.incremental backup - Answer-only include data that has changed since the previous
backup copy;
takes the least time and the least storage space
/.HA (High Availability) - Answer-describes systems that are in continuous operation for
a long time, with minimal downtime
/.cold site - Answer-empty facility with only power and cooling, but no equipment or
racks
/.hot site - Answer-full-blown operational facility with power, cooling, and equipment
racked and powered up and connected to the network; a duplicate of the current data
center
/.warm site - Answer-a not-yet-operational facility with power, cooling, and rack space;
equipment is onsite but not racked or powered up
/.asset management (inventory management) - Answer-protect assets and prevent
misuse/loss of assets by establishing self-inventory that can be used in the audit
process;
from the procurement stage to assignment stage to disposal stage
/.core - Answer-An independent processing unit that is responsible for reading and
executing program instructions
/.cache - Answer-A block of memory set aside for temporary storage of information
/.Virtualization - Answer-A technology concept that involves creating a virtual computer
/.virtual machine - Answer-VM, guest machine, guest VM
/.Host Machine - Answer-Another name for a physical machine or virtual host
Questions With New Update Solutions
/. Occupational Safety and Health Act - Answer-OSH Act
/.Occupational Safety and Health Administration - Answer-OSHA
/.National Fire Protection Association - Answer-NFPA;
creates standards and codes to help form safe environments and prevent accidents
/.Code of Federal Regulations - Answer-CFR
/.Emergency action plan - Answer-EAP
/.Fire prevention plan - Answer-FPP
/.Safety data sheets - Answer-SDS;
required documentation that identifies potential hazards;
formerly MSDS (material SDS)
/.Biometric Systems - Answer-Systems that measure and analyze specific
characteristics of the human body for the purpose of authentication
/.FERPA (Family Educational Rights and Privacy Act) - Answer-federal law that requires
all educational institutions to protect the privacy of student education records
/.FISMA (Federal Information Security Management Act) - Answer-a federal law that
was developed to protect government information, operations, and assets against
security threats
/.GLBA (Gramm-Leach-Bliley Act) - Answer-federal law that requires all financial
institutions to protect customer financial information data, to safeguard the financial
information against security threats, and to deny any unwarranted access to financial
data
/.HIPAA (Health Insurance Portability and Accountability Act) - Answer-federal law that
requires all health-related agencies to protect the personally identifiable information (PII)
of patients
/.PCI DSS (Payment Card Industry Data Security Standard) - Answer-standard set by
the Payment Card Industry that holds banks and merchants accountable for any credit
card breach
,/.MOU (memorandum of understanding) - Answer-a formal agreement between two or
more parties to establish official service partnerships;
sometimes called letter of intent (LOI)
/.SLA (Service Level Agreement) - Answer-a formal agreement typically between a
service provider and a client or end user that defines the level of service expected from
the provider
/.MSA (master service agreement) - Answer-an overarching document that creates a
framework for multiple service level agreements;
facilitates the creation of future agreements
/.MLA (Master license agreement) - Answer-defines the owner rights, terms, and
conditions related to intellectual property
/.NDA (Non-Disclosure Agreement) - Answer-a legal agreement to bind a party or
parties to not disclose or share specific information
/.SOW (Statement of work) - Answer-a document often used in conjunction with an MSA
that contains all the specifics of the service;
includes deliverables, schedules, responsibilities
/.AUP (Acceptable Use Policy) - Answer-outlines the acceptable use of IT equipment
and related services
/.incident response policy - Answer-1. preparation
2. identification
3. containment
4. eradication
5. recovery
6. follow-up
/.privileged user agreement - Answer-establishes expectations for the conduct of
individuals granted privileged access to an organization's enterprise systems and
services
/.SOP (Standard Operating Procedure) - Answer-a procedure document that describes
routine operations accompanied by step-by-step instructions showing how to perform
routine activities;
ensures quality and consistency of operations
/.password policy - Answer-sets rules for computing passwords for an organization
/.MTBF (Mean Time Between Failures) - Answer-measures the system's reliability by
identifying the average time between failures
, /.MTTF (mean time to failure) - Answer-predicts the equipment runtime before a failure
requires the equipment to be replaced
/.MTTR (mean time to recover or repair) - Answer-measures the average time it takes to
bring a system back from failure
/.full backup - Answer-most complete type of backup, where all data is copied to a
designed backup location or medium
/.differential backup - Answer-includes all data that has changed since the last full
backup
/.incremental backup - Answer-only include data that has changed since the previous
backup copy;
takes the least time and the least storage space
/.HA (High Availability) - Answer-describes systems that are in continuous operation for
a long time, with minimal downtime
/.cold site - Answer-empty facility with only power and cooling, but no equipment or
racks
/.hot site - Answer-full-blown operational facility with power, cooling, and equipment
racked and powered up and connected to the network; a duplicate of the current data
center
/.warm site - Answer-a not-yet-operational facility with power, cooling, and rack space;
equipment is onsite but not racked or powered up
/.asset management (inventory management) - Answer-protect assets and prevent
misuse/loss of assets by establishing self-inventory that can be used in the audit
process;
from the procurement stage to assignment stage to disposal stage
/.core - Answer-An independent processing unit that is responsible for reading and
executing program instructions
/.cache - Answer-A block of memory set aside for temporary storage of information
/.Virtualization - Answer-A technology concept that involves creating a virtual computer
/.virtual machine - Answer-VM, guest machine, guest VM
/.Host Machine - Answer-Another name for a physical machine or virtual host
