RNSG 2221: MODULES 1-6 (MIDTERM EXAM) QUESTIONS WITH VERIFIED ANSWERS 100%
SOLVED| LATEST UPDATE GUARANTEED PASS
A staff nurse on the unit has a great deal of influence on others' opinions and actions. What
type of power does this nurse have?
A. Information
B. Legitimate
C. Referent
D. Reward c)
A person with referent power is liked and admired by others; this positive feeling helps shape
others' opinions and actions. Reward power is the ability to give or withhold rewards. Some
people in positions with legitimate power also have reward power, but not all. A person with
information power has some knowledge that is needed by others so they can do their jobs.
Legitimate power comes from a position, such as charge nurse or manager.
What is the correct way to take orders from a physician? 1) Order communicated verbally
(If a physician is present, a verbal order should only be accepted during an emergency or
during a procedure; otherwise, ask the physician to write it)
2) Order is written down verbatim
3) Written order is read directly back to the person who gave it for confirmation that it is
accurate
Read back and repeat all written orders to verify accuracy!
type of conflict:
when two people have same or related responsibilities with ambiguous boundaries role
conflict
type of conflict:
, failing to discuss differences with one another can lead to problems with communication
communication conflict
type of conflict:
when one nurse places his or her personal achievement and advancement above everyone
else's goal conflict
Name 2 other types of conflict not discussed previously. Personality and Ethical/ values
conflict
What are 5 ways/ examples to resolve conflict (in reference to the Win/ Lose theories) ? The
key to managing conflict successfully is tailoring your response to fit each conflict situation
instead of just relying on one particular technique:
1) Win/Lose: Example — competition
2) Lose/Lose: Example — avoidance
3) Lose/Win: Example — accommodation
4) Modified Win/Lose: Example — compromise
5) Win/Win: Example — collaboration
type of difficult person:
attackers; come out charging and are often abusive, abrupt, and intimidating; have a strong
need to prove themselves; their view of the situation is right Sherman tanks
type of difficult person:
pot-shot artists; make innuendoes and teasing comments aimed to hurt you; prefer to undercut
with digging comments to make you look ridiculous Snipers
SOLVED| LATEST UPDATE GUARANTEED PASS
A staff nurse on the unit has a great deal of influence on others' opinions and actions. What
type of power does this nurse have?
A. Information
B. Legitimate
C. Referent
D. Reward c)
A person with referent power is liked and admired by others; this positive feeling helps shape
others' opinions and actions. Reward power is the ability to give or withhold rewards. Some
people in positions with legitimate power also have reward power, but not all. A person with
information power has some knowledge that is needed by others so they can do their jobs.
Legitimate power comes from a position, such as charge nurse or manager.
What is the correct way to take orders from a physician? 1) Order communicated verbally
(If a physician is present, a verbal order should only be accepted during an emergency or
during a procedure; otherwise, ask the physician to write it)
2) Order is written down verbatim
3) Written order is read directly back to the person who gave it for confirmation that it is
accurate
Read back and repeat all written orders to verify accuracy!
type of conflict:
when two people have same or related responsibilities with ambiguous boundaries role
conflict
type of conflict:
, failing to discuss differences with one another can lead to problems with communication
communication conflict
type of conflict:
when one nurse places his or her personal achievement and advancement above everyone
else's goal conflict
Name 2 other types of conflict not discussed previously. Personality and Ethical/ values
conflict
What are 5 ways/ examples to resolve conflict (in reference to the Win/ Lose theories) ? The
key to managing conflict successfully is tailoring your response to fit each conflict situation
instead of just relying on one particular technique:
1) Win/Lose: Example — competition
2) Lose/Lose: Example — avoidance
3) Lose/Win: Example — accommodation
4) Modified Win/Lose: Example — compromise
5) Win/Win: Example — collaboration
type of difficult person:
attackers; come out charging and are often abusive, abrupt, and intimidating; have a strong
need to prove themselves; their view of the situation is right Sherman tanks
type of difficult person:
pot-shot artists; make innuendoes and teasing comments aimed to hurt you; prefer to undercut
with digging comments to make you look ridiculous Snipers
